Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Limited reports news on its outsourced business services, business process outsourcing, and AI-powered customer experience operations. Company updates commonly cover quarterly results, fiscal guidance, digital acquisition activity, growth across client verticals such as healthcare, technology, retail and e-commerce, utilities, logistics, fintech, and travel, transportation and logistics.
IBEX news also includes developments in AI-enabled customer engagement, including the ibex Wave iX solution suite, AI agent-to-human agent workflows, analytics, automation, responsible AI certification, technology partnerships, conference participation, and investor communications. These updates reflect the company's focus on end-to-end customer journeys for global brands across digital and contact-center channels.
ibex (NASDAQ: IBEX) announced its AI-enabled customer experience (CX) solution suite, Wave iX, has won the Platinum Award for Achievement in Technology Innovation in the 2024 TITAN Business Awards. The award acknowledges ibex’s innovative use of generative AI to revolutionize CX by enhancing customer experiences, driving performance, and lowering costs. The TITAN Business Awards, hosted by the International Awards Associate (IAA), celebrates professional excellence across diverse industries. ibex’s Wave iX offers comprehensive digital transformation and advanced self-service options for businesses at various stages of their digital journey.
ibex (NASDAQ: IBEX) has announced its third annual CX Leadership Awards, recognizing top innovators and leaders in customer experience (CX). These awards celebrate individuals and organizations excelling in leveraging AI and digital solutions to enhance customer engagement and loyalty. Recipients will be honored at the ibex CX Leaders Dinner on June 5, during Customer Contact Week (CCW) in Las Vegas. According to Julie Casteel, Chief Strategic Accounts Officer and CMO at ibex, the awards underscore the company's commitment to pioneering personalized and cost-effective customer experiences. The honorees are noted for their technological innovations and rapid adaptability to market changes, contributing significantly to business success.
IBEX announced its third-quarter fiscal year 2024 financial results with a record performance. The company reported adjusted EBITDA of $19.2 million, a 15.1% margin, and adjusted EPS of $0.70. They won three new clients this quarter and repurchased shares worth $8.1 million. Revenue declined by 3.6% to $126.8 million, with net income at $10.3 million. The company remains focused on AI solutions and customer engagement.
ibex, a global BPO provider, announced Christy O'Connor, their Chief Legal Officer, received the 2024 Top 10 Corporate Counsel Award from OnCon Icon. Recognized for leadership and legal skills, O'Connor's achievement reflects ibex's commitment to excellence. The award, based on peer votes, acknowledges her contributions to the legal community and innovative leadership. O'Connor's role in enhancing ibex's customer engagement solutions makes her a valuable asset to the company.
ibex, a leading global provider of BPO and customer engagement technology solutions, will showcase its CX solutions at CS Week 2024 in Fort Worth, Texas. The company aims to help utilities enhance customer connections throughout the utility lifecycle. ibex's offerings include New Connection, CliCX Utility Marketplace, Mindshare Digital Outreach, and RefleCX Voice of the Customer Surveys.
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