net2phone Launches HIPAA-Compatible Agentic AI Solution for Healthcare
Rhea-AI Summary
net2phone (NYSE:IDT) announced on November 17, 2025 the launch of a HIPAA-compatible AI Agent designed for healthcare organizations. The agent offers 24/7 virtual assistance, patient scheduling and reminders, natural-language routing and triage, and secure integration with EHR, CRM, and scheduling systems.
The company positions the solution to reduce administrative burden, improve response times, and enhance patient satisfaction by automating routine patient communications while maintaining end-to-end HIPAA privacy and security.
Positive
- None.
Negative
- None.
News Market Reaction 1 Alert
On the day this news was published, IDT declined 1.06%, reflecting a mild negative market reaction.
Data tracked by StockTitan Argus on the day of publication.
Newark, NJ, Nov. 17, 2025 (GLOBE NEWSWIRE) -- net2phone, a trusted provider of intelligent communications solutions, today announced the launch of its HIPAA-compatible AI Agent offering.
net2phone’s agentic AI solution empowers healthcare providers to spend more time with their patients by handling patient communications and administrative workflows with thoughtfully designed intelligence.
The HIPAA-compatible net2phone AI Agent combines advanced conversational capabilities with end-to-end security and integrates with existing database solutions for streamlined patient interactions, reduced administrative burdens, and enhanced patient satisfaction.
“Healthcare providers everywhere are challenged to manage their administrative workloads while prioritizing patient care,” said Jonah Fink, CEO at net2phone. “Our HIPAA-compatible AI Agent is here to help — efficiently automating everyday patient interactions while ensuring that every conversation and communication adheres to strict HIPAA privacy and security standards.”
Transforming Healthcare Communications
Count on net2phone’s HIPAA-compatible AI Agent to:
- Provide 24/7 virtual assistance for routine inquiries;
- Handle patient scheduling and reminders;
- Route and triage patient communications using natural language understanding to connect patients with the right department faster; and
- Securely integrate with EHR, CRM, and scheduling systems.
net2phone’s AI agent handles routine patient administrative tasks and streamlines communications to help organizations reduce operational costs, improve response times, and enable staff to focus on patient care. Clinics, hospitals, private practices, and other healthcare organizations can now leverage net2phone’s AI Agent while enjoying HIPAA compatibility in every interaction.
For more information about net2phone’s AI Agent and its healthcare solutions, visit net2phone.com/products/ai-agent.
About net2phone:
net2phone’s innovative AI-powered communications and task execution help businesses around the globe succeed through smarter conversations, automated workflows, and enhanced insight. net2phone’s commitment to delivering reliable and high-quality communications services has earned it a reputation as a leader in both innovation and growth. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.
net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
IDT Corporation Investor Relations Contact:
Bill Ulrey
Phone: (973) 438-3838
E-mail: invest@idt.net
# # #
FAQ
What did net2phone (IDT) announce on November 17, 2025?
Which healthcare tasks can net2phone's HIPAA-compatible AI Agent perform for IDT customers?
How does the net2phone AI Agent integrate with existing systems for IDT clients?
Is net2phone's new AI Agent compliant with privacy rules important to healthcare providers?
Which healthcare organizations can use net2phone's AI Agent (IDT)?
Where can investors or healthcare buyers learn more about net2phone's AI Agent (IDT)?
