net2phone Launches HIPAA-Compatible Agentic AI Solution for Healthcare
net2phone (NYSE:IDT) announced on November 17, 2025 the launch of a HIPAA-compatible AI Agent designed for healthcare organizations. The agent offers 24/7 virtual assistance, patient scheduling and reminders, natural-language routing and triage, and secure integration with EHR, CRM, and scheduling systems.
The company positions the solution to reduce administrative burden, improve response times, and enhance patient satisfaction by automating routine patient communications while maintaining end-to-end HIPAA privacy and security.
net2phone (NYSE:IDT) ha annunciato il 17 novembre 2025 il lancio di un Agente IA compatibile con HIPAA, progettato per le organizzazioni sanitarie. L'agente offre assistenza virtuale 24/7, pianificazione e promemoria per i pazienti, instradamento e triage in linguaggio naturale e integrazione sicura con i sistemi EHR, CRM e di pianificazione.
L'azienda presenta la soluzione per ridurre il carico amministrativo, migliorare i tempi di risposta e aumentare la soddisfazione dei pazienti automatizzando le comunicazioni di routine con i pazienti, mantenendo al contempo privacy e sicurezza HIPAA end-to-end.
net2phone (NYSE:IDT) anunció el 17 de noviembre de 2025 el lanzamiento de un Agente IA compatible con HIPAA, diseñado para organizaciones de atención médica. El agente ofrece asistencia virtual 24/7, programación y recordatorios de pacientes, enrutamiento y triage en lenguaje natural, e integración segura con sistemas EHR, CRM y de programación.
La empresa posiciona la solución para reducir la carga administrativa, mejorar los tiempos de respuesta y aumentar la satisfacción de los pacientes al automatizar las comunicaciones rutinarias con los pacientes, manteniendo al mismo tiempo la privacidad y seguridad HIPAA de extremo a extremo.
net2phone (NYSE:IDT)는 HIPAA-호환 가능한 AI 에이전트를 헬스케어 조직을 위해 2025년 11월 17일에 출시했다고 발표했습니다. 이 에이전트는 연중무휴 24/7 가상 지원, 환자 예약 및 알림, 자연어 라우팅 및 분류, EHR, CRM, 예약 시스템과의 안전한 연동을 제공합니다.
회사는 이 솔루션이 행정 부담을 줄이고, 응답 시간을 개선하며, 일반적인 환자 커뮤니케이션을 자동화하는 동시에 HIPAA의 종단 간 프라이버시와 보안을 유지함으로써 환자 만족도를 높일 수 있다고 제시합니다.
net2phone (NYSE:IDT) a annoncé le 17 novembre 2025 le lancement d'un Agent IA compatible HIPAA, conçu pour les organisations de santé. L'agent offre une assistance virtuelle 24/7, la planification et les rappels des patients, l'acheminement et le triage en langage naturel et une intégration sécurisée avec les systèmes EHR, CRM et de planification.
L'entreprise positionne la solution pour réduire la charge administrative, améliorer les temps de réponse et augmenter la satisfaction des patients en automatisant les communications routinières avec les patients tout en maintenant une confidentialité et une sécurité HIPAA de bout en bout.
net2phone (NYSE:IDT) gab am 17. November 2025 den Start eines HIPAA-kompatiblen AI-Agenten bekannt, der für Gesundheitsorganisationen konzipiert ist. Der Agent bietet rund um die Uhr virtuelle Unterstützung, Terminplanung und Erinnerungen für Patienten, Routing und Triage in natürlicher Sprache sowie eine sichere Integration mit EHR-, CRM- und Planungs-Systemen.
Das Unternehmen positioniert die Lösung darauf, die administrative Last zu reduzieren, Reaktionszeiten zu verbessern und die Patientenzufriedenheit zu erhöhen, indem routinemäßige Patientenkommunikation automatisiert wird, während gleichzeitig HIPAA-Privatsphäre und -Sicherheit End-to-End gewahrt bleiben.
net2phone (NYSE:IDT) أعلنت في 17 نوفمبر 2025 عن إطلاق وكيل ذكاء اصطناعي متوافق مع HIPAA، مصمم لمنظمات الرعاية الصحية. يقدم الوكيل مساعدة افتراضية على مدار 24/7، جدولة المرضى وتذكيراتهم، التوجيه والتقييم عبر اللغة الطبيعية، وتكامل آمن مع أنظمة EHR وCRM والجدولة.
تضع الشركة الحل في موقع يهدف إلى تقليل العبء الإداري، تحسين أوقات الاستجابة، وتحسين رضا المرضى من خلال أتمتة التواصلات الروتينية مع المرضى مع الحفاظ على خصوصية HIPAA وأمنه من البداية إلى النهاية.
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Insights
net2phone launched a HIPAA-compatible AI Agent to automate patient communications and integrate with clinical systems, aiming to cut admin work.
Net2phone presents a conversational AI agent positioned for healthcare that the release says offers 24/7 virtual assistance, scheduling and reminders, routing and triage using natural language understanding, and secure integrations with EHR, CRM, and scheduling systems. The announcement emphasizes HIPAA compatibility and end-to-end security as core features and highlights the product’s goal of reducing administrative burdens and improving response times.
Success depends on the stated integrations and compliance: real-world value requires reliable EHR/CRM connections, robust security controls that meet HIPAA operationally, and effective routing/triage in clinical workflows. Monitorable dependencies include announced integration partners, proof points of secure deployments, and early customer deployments or case studies; near-term updates or customer references will be the clearest signals of commercial traction.
Newark, NJ, Nov. 17, 2025 (GLOBE NEWSWIRE) -- net2phone, a trusted provider of intelligent communications solutions, today announced the launch of its HIPAA-compatible AI Agent offering.
net2phone’s agentic AI solution empowers healthcare providers to spend more time with their patients by handling patient communications and administrative workflows with thoughtfully designed intelligence.
The HIPAA-compatible net2phone AI Agent combines advanced conversational capabilities with end-to-end security and integrates with existing database solutions for streamlined patient interactions, reduced administrative burdens, and enhanced patient satisfaction.
“Healthcare providers everywhere are challenged to manage their administrative workloads while prioritizing patient care,” said Jonah Fink, CEO at net2phone. “Our HIPAA-compatible AI Agent is here to help — efficiently automating everyday patient interactions while ensuring that every conversation and communication adheres to strict HIPAA privacy and security standards.”
Transforming Healthcare Communications
Count on net2phone’s HIPAA-compatible AI Agent to:
- Provide 24/7 virtual assistance for routine inquiries;
- Handle patient scheduling and reminders;
- Route and triage patient communications using natural language understanding to connect patients with the right department faster; and
- Securely integrate with EHR, CRM, and scheduling systems.
net2phone’s AI agent handles routine patient administrative tasks and streamlines communications to help organizations reduce operational costs, improve response times, and enable staff to focus on patient care. Clinics, hospitals, private practices, and other healthcare organizations can now leverage net2phone’s AI Agent while enjoying HIPAA compatibility in every interaction.
For more information about net2phone’s AI Agent and its healthcare solutions, visit net2phone.com/products/ai-agent.
About net2phone:
net2phone’s innovative AI-powered communications and task execution help businesses around the globe succeed through smarter conversations, automated workflows, and enhanced insight. net2phone’s commitment to delivering reliable and high-quality communications services has earned it a reputation as a leader in both innovation and growth. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.
net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
IDT Corporation Investor Relations Contact:
Bill Ulrey
Phone: (973) 438-3838
E-mail: invest@idt.net
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