net2phone’s AI Agent Named a 2025 AI Agent Product of the Year Award Winner
net2phone (NYSE:IDT) has received the 2025 AI Agent Product of the Year Award from TMCnet for its innovative AI-powered communications solution. The company's AI Agent leverages conversational AI and machine learning to automate routine business operations across sales, support, and administrative functions.
The AI Agent can handle tasks such as scheduling appointments, processing orders, managing product returns, and answering support inquiries in multiple languages. According to CEO Jonah Fink, the solution helps businesses achieve significant reductions in operating costs while increasing productivity by allowing employees to focus on higher-value tasks.
net2phone (NYSE:IDT) ha ricevuto il Premio Prodotto AI Agent dell'Anno 2025 da TMCnet per la sua innovativa soluzione di comunicazione potenziata dall'intelligenza artificiale. L'AI Agent dell'azienda sfrutta l'intelligenza artificiale conversazionale e il machine learning per automatizzare le operazioni aziendali di routine in ambito vendite, supporto e funzioni amministrative.
L'AI Agent è in grado di gestire compiti come la pianificazione degli appuntamenti, l'elaborazione degli ordini, la gestione dei resi e la risposta alle richieste di supporto in più lingue. Secondo il CEO Jonah Fink, questa soluzione aiuta le imprese a ridurre significativamente i costi operativi aumentando la produttività, permettendo ai dipendenti di concentrarsi su attività a maggior valore aggiunto.
net2phone (NYSE:IDT) ha recibido el Premio Producto del Año 2025 para Agentes de IA de TMCnet por su innovadora solución de comunicaciones impulsada por inteligencia artificial. El Agente de IA de la compañía utiliza inteligencia artificial conversacional y aprendizaje automático para automatizar operaciones comerciales rutinarias en ventas, soporte y funciones administrativas.
El Agente de IA puede encargarse de tareas como programar citas, procesar pedidos, gestionar devoluciones de productos y responder consultas de soporte en varios idiomas. Según el CEO Jonah Fink, la solución ayuda a las empresas a lograr reducciones significativas en los costos operativos mientras aumenta la productividad, permitiendo que los empleados se concentren en tareas de mayor valor.
net2phone (NYSE:IDT)는 혁신적인 AI 기반 통신 솔루션으로 TMCnet에서 2025년 AI 에이전트 올해의 제품상을 수상했습니다. 회사의 AI 에이전트는 대화형 AI와 머신러닝을 활용하여 영업, 지원 및 관리 업무의 일상적인 비즈니스 작업을 자동화합니다.
이 AI 에이전트는 예약 일정 관리, 주문 처리, 제품 반품 관리 및 다국어 지원 문의 응답과 같은 작업을 수행할 수 있습니다. CEO Jonah Fink에 따르면, 이 솔루션은 직원들이 더 가치 있는 업무에 집중할 수 있도록 하여 운영 비용을 크게 절감하고 생산성을 높이는 데 도움을 줍니다.
net2phone (NYSE:IDT) a reçu le Prix du Produit Agent IA de l'Année 2025 de TMCnet pour sa solution de communication innovante propulsée par l'intelligence artificielle. L'Agent IA de l'entreprise utilise l'IA conversationnelle et l'apprentissage automatique pour automatiser les opérations commerciales courantes dans les domaines des ventes, du support et des fonctions administratives.
L'Agent IA peut gérer des tâches telles que la planification des rendez-vous, le traitement des commandes, la gestion des retours produits et répondre aux demandes de support en plusieurs langues. Selon le PDG Jonah Fink, cette solution aide les entreprises à réduire significativement leurs coûts opérationnels tout en augmentant la productivité, en permettant aux employés de se concentrer sur des tâches à plus forte valeur ajoutée.
net2phone (NYSE:IDT) wurde von TMCnet mit dem AI Agent Produkt des Jahres 2025 für seine innovative, KI-gestützte Kommunikationslösung ausgezeichnet. Der AI Agent des Unternehmens nutzt konversationelle KI und maschinelles Lernen, um routinemäßige Geschäftsabläufe in Vertrieb, Support und Verwaltung zu automatisieren.
Der AI Agent kann Aufgaben wie Terminplanung, Auftragsbearbeitung, Produktretourenverwaltung und die Beantwortung von Supportanfragen in mehreren Sprachen übernehmen. Laut CEO Jonah Fink hilft die Lösung Unternehmen, erhebliche Betriebskosten einzusparen und gleichzeitig die Produktivität zu steigern, indem Mitarbeiter sich auf wertschöpfendere Aufgaben konzentrieren können.
- AI Agent enables significant reduction in operating costs
- Solution handles complex tasks across multiple business functions
- Supports multiple languages and communication channels
- Helps optimize workforce allocation
- None.
TMCnet award honors net2phone for its innovative solution leveraging artificial intelligence to automate tasks and elevate performance across business functions
Newark, NJ, July 08, 2025 (GLOBE NEWSWIRE) -- net2phone, a solutions provider of AI-powered communications-as-a-service, today announced that net2phone’s AI Agent has been named a 2025 AI Agent Product of the Year Award winner by TMCnet, a leading news portal covering trends in communications and technology.
net2phone’s AI Agent utilizes conversational AI and machine learning to provide businesses and organizations with a scalable and cost-effective solution for automating many routine operations across sales, support, and administrative functions. net2phone’s AI Agent does more than answer support inquiries or product questions- it performs tasks such as scheduling appointments and processing orders to accelerate and optimize workflows throughout the organization.
“Our AI Agent drives better bottom-line results by empowering businesses to re-align their work forces,” said Jonah Fink, CEO of net2phone. “AI Agent handles – at scale - routine operations across the enterprise to achieve significant, sustained reductions in operating cost and substantial increases in productivity while freeing employees to focus on higher value challenges. We are delighted that TMCnet has recognized net2phone’s AI Agent’s transformative capabilities with an AI Agent Product of the Year Award.”
TMCnet’s AI Agent Product of the Year Awards recognize groundbreaking products that leverage the power of artificial intelligence to deliver exceptional user experiences, drive significant business impact, and redefine what is possible with AI agents.
“net2phone’s AI Agent incorporates the latest advancements in conversational AI to provide customers with exceptional experiences across voice and text channels and in most widely used languages and dialects,” said Zali Ritholtz, net2phone’s COO. “Our AI Agent not only follows the customer’s business rules and leverages external APIs to handle routine customer questions including order status and product availability inquiries, but it also executes more complex tasks such as managing appointments and processing product returns.”
See net2phone’s AI Agent website for more details on key features and functionalities or sign up for a free demo.
About net2phone:
net2phone is an AI-powered communications solutions provider enabling organizations to analyze and optimize their user experiences with enhanced insight. net2phone’s commitment to delivering reliable and high-quality communications services has earned it a reputation as a leader in both innovation and growth. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.
net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
IDT Corporation Investor Relations Contact:
Bill Ulrey
Phone: (973) 438-3838
E-mail: invest@idt.net
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