IQST-IQSTEL Issues Shareholder Letter Detailing Artificial Intelligence (AI) Strategy, Commercial Traction, and 2026 Roadmap

Rhea-AI Summary

IQSTEL (NASDAQ: IQST) issued a January 14, 2026 shareholder letter outlining its proprietary AI platform Reality Border, live products (AIRWEB, IQ2Call) and integrated AI-powered contact center services.

The company says its platform supports multichannel AI agents, segregated US/EU data environments, Cycurion ARx perimeter security, and published subscription pricing. Commercial rollout began in November with early production deployments, under‑100 active AIRWEB users, multiple IQ2Call trials, a sales pipeline of >6 active opportunities, ~2 new qualified leads/month, and a fiscal‑year 2027 sales objective of seven digits for AI services.

Positive

• Proprietary AI platform deployed across web, voice, and messaging
• Security controls integrated via Cycurion ARx at agent perimeter
• Multiple production deployments with ONAR and Mobility Tech
• Sales objective of seven digits for fiscal year 2027

Negative

• AIRWEB has slightly under 100 active users (early-stage adoption)
• Contact center sales pipeline shows only more than six active opportunities
• Typical contact center sales cycle of 3–6 months delays revenue recognition

News Market Reaction

+9.40%

8 alerts

+9.40% News Effect

+11.2% Peak in 2 hr 14 min

+$1M Valuation Impact

$14M Market Cap

1.3x Rel. Volume

On the day this news was published, IQST gained 9.40%, reflecting a notable positive market reaction. Argus tracked a peak move of +11.2% during that session. Our momentum scanner triggered 8 alerts that day, indicating moderate trading interest and price volatility. This price movement added approximately $1M to the company's valuation, bringing the market cap to $14M at that time.

Data tracked by StockTitan Argus on the day of publication.

Key Figures

Qualified AI leads: 2 leads per month Sales cycle length: 3–6 months AI journey start: 2023 +1 more

4 metrics

Qualified AI leads 2 leads per month New qualified leads via contactcenter.iqstel.com sales pipeline

Sales cycle length 3–6 months Typical enterprise contact center deployment sales cycle

AI journey start 2023 Reality Border AI initiative launch year

Roadmap horizon 2027 Fiscal year for seven-digit AI services sales objective

Market Reality Check

Price: $2.97 Vol: Volume 149,008 is 1.42x t...

normal vol

$2.97 Last Close

Volume Volume 149,008 is 1.42x the 20-day average of 105,285, indicating elevated trading activity ahead of this AI update. normal

Technical Shares at $2.66 are trading below the $7.58 200-day MA and just above the $2.63 52-week low, far from the $32.15 52-week high.

Peers on Argus

IQST fell 7.32% while peers were mixed: PCLA up 6.26%, KORE flat to slightly pos...

IQST fell 7.32% while peers were mixed: PCLA up 6.26%, KORE flat to slightly positive, and SURG/FNGR/KVHI down between 3.84–6.76%. The move appears stock-specific rather than a broad telecom shift.

Historical Context

5 past events · Latest: Jan 06 (Positive)

Pattern 5 events

Date	Event	Sentiment	Move	Catalyst
Jan 06	Strategic plan update	Positive	+1.4%	Outlined 2026 EBITDA targets, global expansion, and scaling high-margin services.
Dec 29	Year-end recap	Positive	+14.7%	Highlighted NASDAQ uplisting, record revenue run rate, and first-ever dividend.
Dec 15	Dividend details	Positive	-2.4%	Confirmed terms and mechanics of first share-based dividend distribution.
Dec 10	Strategy interview	Positive	-0.2%	Discussed 2025 accomplishments, cybersecurity move, and debt-free capital structure.
Dec 05	Dividend & AI tie-in	Positive	-2.1%	Announced $500,000 share dividend linked to collaboration with Cycurion.

Pattern Detected

Recent news has generally been positive, but price reactions have been mixed, with more divergences than alignments, suggesting execution and valuation concerns can outweigh upbeat narratives.

Recent Company History

Over the last few months, IQSTEL has highlighted major milestones and ambitions. The Dec 2025 updates emphasized NASDAQ uplisting, a $400M revenue run rate, rising adjusted EBITDA, and the company’s first share-based dividend of $500,000. A Jan 6, 2026 letter targeted a $15M adjusted EBITDA run rate, broader country coverage, and scaling AI, Fintech, and cybersecurity. Today’s AI-focused shareholder letter builds on this trajectory by detailing how the Reality Border platform and Cycurion integration support high-margin AI services within that broader growth plan.

Market Pulse Summary

The stock moved +9.4% in the session following this news. A strong positive reaction aligns with man...

Analysis

The stock moved +9.4% in the session following this news. A strong positive reaction aligns with management’s emphasis on AI as a high-margin layer on top of IQSTEL’s telecom infrastructure. Prior AI-tagged news produced an average move of 3.94%, so an outsized gain would mark a notable re-rating versus those past updates. Investors would have weighed the proprietary Reality Border platform, early AIRWEB and IQ2Call traction, and seven-digit 2027 AI sales objective against ongoing execution and adoption risks.

Key Terms

artificial intelligence, multichannel ai agents, orchestration layer, telecom voice infrastructure, +4 more

8 terms

artificial intelligence technical

"overview of IQSTEL's Artificial Intelligence business, its evolution, current"

Artificial intelligence is the ability of computers and machines to perform tasks that typically require human thinking, such as understanding language, recognizing patterns, or making decisions. For investors, it matters because AI can enhance efficiency, uncover new insights, and enable smarter strategies, potentially impacting the value and performance of companies that develop or utilize this technology.

multichannel ai agents technical

"Key platform characteristics include:Multichannel AI agents operating across web,"

Multichannel AI agents are software programs that use artificial intelligence to engage with customers and internal systems across many platforms—such as websites, mobile apps, chat, email, voice calls and social media—while coordinating actions and responses. For investors, they matter because they can increase sales reach, reduce customer-service costs and speed operations, acting like a single employee who can work many channels at once; widespread use can affect revenue, margins and competitive position.

orchestration layer technical

"A centralized orchestration layer using advanced agent tooling and policy"

An orchestration layer is the software that coordinates and manages multiple applications, services, or machines so they act together as a single, reliable system. For investors, it matters because effective orchestration improves uptime, speeds product rollouts, lowers operational costs, and simplifies integration of new features—like an air‑traffic controller keeping many flights on time so the whole airport operates smoothly.

telecom voice infrastructure technical

"Secure integrations with business systems and telecom voice infrastructure"

Telecom voice infrastructure is the collection of networks, equipment and software that makes phone calls work — from the physical cables and routers to the systems that connect, route, bill and secure voice traffic. Like the plumbing and switchboard of a building, it determines call quality, reliability and cost, so investors watch it for ongoing revenue stability, capital and operating expenses, growth potential from new services, and exposure to regulatory or technology shifts.

large language models technical

"Controlled access to external large language modelsDeep security controls"

Large language models are advanced AI systems trained on vast amounts of text to understand and generate human-like writing, like a very fast reader and writer that learns patterns in words and sentences. They matter to investors because they can change how companies operate—automating customer service, speeding analysis, cutting costs, creating new products—and they introduce risks around accuracy, security and regulation that can affect a firm’s revenue and reputation.

reverse-proxy shielding technical

"Reality Border's AI agents are protected by Cycurion ARx, providing:Reverse-proxy shieldingWeb"

A reverse-proxy shielding setup places an intermediary server between the public internet and a company’s web servers to handle requests, block attacks, and hide the real server locations. Like a receptionist who screens visitors and forwards only legitimate messages, it keeps websites and online filings running during traffic spikes or cyberattacks, so investors can still access announcements and data; it also affects operational risk and uptime, which can influence market trust and valuation.

web application and api firewalling technical

"providing:Reverse-proxy shieldingWeb application and API firewallingBot defense"

A web application and API firewall is a security layer that watches and filters traffic to websites and the back‑end services they talk to, blocking attacks like automated probes, data theft, or malicious commands. Think of it as a security guard that checks every visitor and message before entry; for investors, it matters because effective firewalling reduces the risk of costly breaches, downtime, regulatory fines and damage to a company’s reputation, all of which can affect revenue and valuation.

bot defense technical

"application and API firewallingBot defense and behavioral analysisThreat"

Bot defense is the set of technical tools and policies a company uses to detect, block and manage automated software (bots) trying to access its online services—such as trading platforms, investor portals or news feeds. It matters to investors because effective bot defense preserves fair access, prevents automated market manipulation, data theft, fake traffic and outages, and helps maintain reliability, regulatory compliance and the company’s reputation—factors that can influence value.

AI-generated analysis. Not financial advice.

New letter outlines IQSTEL's proprietary AI platform, revenue-generating products, early commercial momentum, and long-term value creation strategy across telecom and technology markets

NEW YORK, Jan. 14, 2026 /PRNewswire/ -- IQSTEL (NASDAQ: IQST), a fast-growing telecom and technology company, today issued a comprehensive Shareholder Letter detailing its Artificial Intelligence strategy, commercial roadmap, and early market traction. The letter provides shareholders with a transparent and in-depth view of how AI has become a core pillar of IQSTEL's long-term growth strategy and its evolution toward a high-tech, high-margin global corporation.

The Shareholder Letter explains how IQSTEL's AI initiatives are developed and commercialized through Reality Border, the Company's proprietary AI innovation and product development platform, and are tightly integrated with IQSTEL's global telecom infrastructure and cybersecurity capabilities through its sibling company, Cycurion. Together, these assets form a differentiated, enterprise-grade AI ecosystem designed to deliver secure, scalable, and revenue-generating solutions across web, voice, and contact center environments.

The letter further highlights IQSTEL's AI products already in market, including AIRWEB, IQ2Call, and its fully integrated AI-powered contact center services (www.contactcenter.iqstel.com), as well as early commercial traction, an active sales pipeline, and a fiscal-year sales objective of seven digits of high-margin AI services for fiscal year 2027. In addition, the Company outlines its forward roadmap, including new vertical solutions, enhanced AI governance through supervision agents, patent development, and continued expansion of enterprise deployments.

Shareholders are encouraged to review the full Shareholder Letter to gain a detailed understanding of how IQSTEL is investing today in the platforms, products, and capabilities that management believes will define the Company's competitive positioning, profitability, and long-term shareholder value.

IQSTEL Shareholder Letter

IQSTEL's Artificial Intelligence Strategy and Commercial Roadmap

January 14^th, 2026

Dear Shareholders,

As part of our commitment to transparency and long-term value creation, we would like to provide a detailed overview of IQSTEL's Artificial Intelligence business, its evolution, current commercial positioning, and the role it plays in our broader strategy to build a high-tech, high-margin global corporation.

IQSTEL's AI initiatives are developed and commercialized through Reality Border (www.realityborder.com), our AI innovation and product development platform, and are deeply integrated with IQSTEL's telecom infrastructure and cybersecurity capabilities through our sibling company, Cycurion. Together, these assets form a differentiated and defensible AI ecosystem designed for enterprise and telecom-grade deployment.

From Experimental Innovation to Revenue-Oriented AI Products

Reality Border's AI journey began in 2023 with an immersive, metaverse-style customer experience concept developed in collaboration with strategic partners. This early phase allowed us to validate conversational user interfaces, multilingual interaction models, and AI-driven workflow orchestration.

Based on market feedback and enterprise demand, the strategy evolved decisively toward practical, revenue-generating AI agents operating across web and voice channels, where measurable business outcomes could be achieved. This pivot marked the foundation for the AI products now being commercialized within the IQSTEL Group.

A Proprietary, Enterprise-Grade AI Platform

Reality Border has built a fully proprietary AI platform, developed in-house, that underpins all current and future AI products. This shared platform architecture ensures that advances in orchestration, security, and observability benefit every solution simultaneously.

Key platform characteristics include:

• Multichannel AI agents operating across web, voice, and messaging
• A centralized orchestration layer using advanced agent tooling and policy controls
• Secure integrations with business systems and telecom voice infrastructure
• Segregated U.S. and EU data environments to support compliance and enterprise requirements
• Controlled access to external large language models
• Deep security controls at the perimeter and API level through Cycurion ARx

This architecture allows IQSTEL to deploy AI agents at enterprise scale while maintaining governance, auditability, and security — a critical differentiator in voice-facing and customer-data-sensitive environments.

AI Products in Market: AIRWEB, IQ2Call, and AI-Powered Contact Center Services

a) www.AIRWEB.ai

AIRWEB is a 24/7 AI assistant for customer engagement across web and phone, supporting multilingual, voice-interactive use cases. It is designed for rapid deployment by enterprises and service providers, offering both free-entry plans and scalable paid subscriptions. AIRWEB enables companies to automate customer interactions while maintaining a consistent, high-quality user experience across digital and voice channels.

b) www.IQ2Call.ai

IQ2Call is an AI-first call center solution, designed to eliminate wait times through auto-scaling AI agents, with seamless escalation to human operators when required. The service is offered in:

• Full AI service models,
• Hybrid AI-human configurations, and
• Predominantly human models enhanced by AI,

allowing enterprises to optimize cost efficiency, service quality, and scalability based on their operational needs.

c) AI-Powered Contact Center Services

In addition to standalone AI products, IQSTEL already operates a fully integrated, AI-powered contact center service, leveraging the same proprietary AI platform and telecom infrastructure. This service is specifically designed for enterprises seeking an end-to-end solution, combining AI automation, human agents, telecom connectivity, and security under a single operational framework.

This offering is currently available through:

www.contactcenter.iqstel.com 

The contact center vertical represents a concrete, revenue-generating application of our AI strategy, demonstrating how AI can be deployed today to reduce wait times, lower cost-to-serve, and improve customer satisfaction at scale.

Security-by-Design: A Critical Differentiator

A defining element of IQSTEL's AI strategy is security by design. Reality Border's AI agents are protected by Cycurion ARx, providing:

• Reverse-proxy shielding
• Web application and API firewalling
• Bot defense and behavioral analysis
• Threat intelligence integrated at the agent boundary

This security-first approach enables enterprises to deploy AI agents within clearly defined trust boundaries, a requirement that is increasingly critical for regulated industries and telecom environments.

Commercial Model, Monetization, and Early Traction

The AI business within IQSTEL is structured around recurring subscription and service-based revenue models, with transparent, published pricing for both AIRWEB and IQ2Call, as well as fully managed AI-powered contact center services. This commercial structure supports:

• Predictable, recurring revenue streams
• Rapid onboarding and scalability
• Clear unit economics and margin expansion as deployments scale

Early Commercial Traction

IQSTEL has already initiated the commercialization process for its AI products and services, and early adoption indicators are developing across multiple verticals:

• AIRWEB currently has slightly under 100 active users, validating market interest and providing a growing base of usage data to refine product performance, pricing, and go-to-market execution.
• Multiple AI agents are live in production with ONAR and Mobility Tech, demonstrating the platform's ability to support real-world enterprise workloads.
• Several IQ2Call agents are deployed and are currently in trial and "try-and-buy" phases with multiple customers, primarily focused on contact centers in Latam, where demand for scalable, multilingual, voice-based automation is particularly strong.
• Through www.contactcenter.iqstel.com, IQSTEL has built a growing sales pipeline with more than six active opportunities, and is currently adding approximately two new qualified leads per month. Given the enterprise nature of contact center deployments, the typical sales cycle for this offering ranges from three to six months. Commercial efforts began in November, and the first customer conversions from this initiative are now beginning to materialize.

Revenue Objectives and Strategic Impact

Based on current pipeline visibility and early customer engagement, IQSTEL has established a sales objective of seven digits for fiscal year 2027 for its AI-powered, high-margin services. While still in the early stages of commercialization, this objective reflects a disciplined, execution-focused approach aligned with measured market adoption.

IQSTEL views AI as a margin-enhancing and compounding layer that strengthens the value of our telecom infrastructure, expands wallet share within existing customer relationships, and creates new, high-margin revenue streams that scale efficiently over time.

As commercialization progresses, we expect AI to become an increasingly meaningful contributor to both revenue growth and adjusted EBITDA expansion.

Forward Roadmap and Strategic Impact

Over the next 12 months, IQSTEL's AI roadmap is focused on the following priorities:

1. Further verticalization of AI agents through repeatable, industry-specific templates, enabling faster deployment and clearer ROI for enterprise customers.
2. Expansion into additional high-volume enterprise workflows, particularly in sectors where voice and web engagement are mission-critical and where automation can materially reduce cost-to-serve.
3. Enhancement of governance and operational quality through the introduction of a dedicated AI supervision agent across IQ2Call and contactcenters.iqstel.com services. This supervision layer is designed to monitor performance, enforce policies, and improve reliability, quality assurance, and compliance as deployments scale.
4. Development of a new vertical solution combining retail services, AI capabilities, and telecom products, leveraging IQSTEL's commercial platform and infrastructure. This new offering is currently in development and is expected to be launched during the second quarter of this year (Q2).
5. Building long-term defensibility through patents covering proprietary agent workflows, orchestration layers, and vertical-specific automation methods.
6. Scaling commercialization through partner-led deployments and direct enterprise engagements, including hybrid AI-human operational models.

Strategic Importance of AI Within IQSTEL

AI is not a standalone initiative within IQSTEL. It is a core pillar of our long-term strategy, designed to:

• Increase recurring, high-margin revenue
• Strengthen customer stickiness across telecom, fintech, and enterprise services
• Differentiate IQSTEL within the global telecom and technology ecosystem

As we execute this roadmap, we expect AI to increasingly reinforce IQSTEL's operating leverage, support EBITDA expansion, and enhance the Company's strategic positioning over time.

Closing Remarks

IQSTEL's investment in Artificial Intelligence represents a deliberate and strategic commitment to long-term value creation. By integrating proprietary AI, global telecom reach, and enterprise-grade security, we are building a differentiated platform designed to deliver unique, scalable, and defensible solutions at the intersection of telecom and technology.

This is not an incremental initiative. It is a foundational effort to shape IQSTEL's future product offering, strengthen our competitive positioning, and create high-margin services that compound the value of our existing infrastructure and customer relationships. As this strategy continues to unfold, we believe AI will become a defining driver of profitability, accelerate adjusted EBITDA growth, and materially enhance IQSTEL's strategic relevance within the global telecom and technology ecosystem.

For shareholders seeking additional detail, a dedicated presentation outlining IQSTEL's AI strategy and roadmap is available on our official investor landing page at www.landingpage.iqstel.com, and we encourage you to review it.

We are investing today in the capabilities, platforms, and partnerships that we believe will define tomorrow's winners. We appreciate your continued trust and support as we execute with discipline and focus, and we look forward to keeping you informed as our AI deployments scale and our commercial momentum continues to build.

Sincerely,

Leandro Iglesias
President & CEO
IQSTEL

About IQSTEL Inc.

IQSTEL Inc. (NASDAQ: IQST) is a Global Connectivity, AI, and Digital Corporation providing advanced solutions across Telecom, High-Tech Telecom Services, Fintech, AI-Powered Telecom Platforms, and Cybersecurity. With operations in 21 countries and a team of 100 employees, IQSTEL serves a broad global customer base with high-value, high-margin services. Backed by a strong and scalable business platform, the company is forecasting $340 million in revenue for FY-2025, reinforcing its trajectory toward becoming a $1 billion tech-driven enterprise by 2027.

Safe Harbor Statement: Statements in this news release may be "forward-looking statements". Forward-looking statements include, but are not limited to, statements that express our intentions, beliefs, expectations, strategies, predictions, or any other information relating to our future activities or other future events or conditions. Words such as "anticipate," "believe," "estimate," "expect," "intend", "could" and similar expressions, as they relate to the company or its management, identify forward-looking statements. These statements are based on current expectations, estimates, and projections about our business based partly on assumptions made by management. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the following: our ability to successfully market our products and services; our continued ability to pay operating costs and ability to meet demand for our products and services; the amount and nature of competition from other telecom products and services; the effects of changes in the cybersecurity and telecom markets; our ability to successfully develop new products and services; our ability to complete complementary acquisitions and dispositions that benefit our company; our success establishing and maintaining collaborative, strategic alliance agreements with our industry partners; our ability to comply with applicable regulations; our ability to secure capital when needed; and the other risks and uncertainties described in our prior filings with the Securities and Exchange Commission.

These statements are not guarantees of future performance and involve risks, uncertainties, and assumptions that are difficult to predict. Therefore, actual outcomes and results may and are likely to differ materially from what is expressed or forecasted in forward-looking statements due to numerous factors. Any forward-looking statements speak only as of the date of this news release, and IQSTEL Inc. undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date of this news release.

For more information, please visit www.IQSTEL.com.

Official Investors Landing Page: www.landingpage.iqstel.com

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SOURCE iQSTEL

FAQ

What AI products has IQSTEL (IQST) put into market as of January 14, 2026?

IQSTEL lists AIRWEB, IQ2Call, and integrated AI-powered contact center services as products already in market.

What is IQSTEL's revenue target for its AI services for fiscal year 2027?

IQSTEL has set a sales objective of seven digits for fiscal year 2027 for its AI-powered, high-margin services.

How much commercial traction did IQSTEL report for AIRWEB and contact center sales?

AIRWEB has slightly under 100 active users; the contact center pipeline has more than six active opportunities and adds ~2 qualified leads per month.

When did IQSTEL begin commercial efforts for its AI contact center offering?

Commercial efforts began in November and the company reports initial customer conversions are beginning to materialize.

What security measures does IQSTEL claim for its AI deployments?

IQSTEL states its AI agents use Cycurion ARx for reverse-proxy shielding, API firewalling, bot defense, and integrated threat intelligence.