Iron Mountain Expands Footprint in the Middle East with Social Development Bank Partnership

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Leveraging AI-powered intelligent content management, the agreement marks a milestone in Iron Mountain’s continued investment in the Kingdom of Saudi Arabia

RIYADH, Saudi Arabia--(BUSINESS WIRE)-- LEAP 2026 – Iron Mountain (NYSE: IRM), a global leader in information management services, today announced an agreement with the Social Development Bank in Saudi Arabia to support the bank’s ongoing digital transformation by modernizing document-intensive financing processes through AI-powered intelligent document processing. The bank will leverage Iron Mountain InSight^® DXP’s intelligent document processing capabilities across its small and medium enterprise (SME) loan operations.

The initiative illustrates how Iron Mountain helps organizations transition from traditional document management to AI-enabled business processes. InSight DXP converts complex, unstructured content into governed, actionable information, improving operational efficiency and enabling better-informed decisions.

“At Social Development Bank, our approach to digital transformation goes beyond automating existing processes. We’re focused on leveraging advanced technologies and artificial intelligence to enhance operational efficiency, strengthen data quality and governance, and continuously improve the experience of our beneficiaries. This collaboration with Iron Mountain supports that direction by establishing a more intelligent, scalable foundation for our financing operations,” said Abdulrahman Bin Fehaid, Executive Director of Cybersecurity and Business Continuity, overseeing Documents and Archives Management, Social Development Bank.

Insight DXP will automatically classify documents, extract relevant information, validate it against lending business rules, and identify missing or inconsistent documentation. The solution will also include human review, focusing primarily on exceptions and cases requiring further attention or judgment.

By reducing manual processing, the initiative will help Social Development Bank enhance the efficiency and consistency of its document workflows, improve data quality, and support faster processing to deliver a more seamless financing experience for beneficiaries. Initial implementation will focus on select SME lending processes to establish a scalable, AI-ready foundation to support additional products, document types, and workflows. Project implementation is underway with go-live targeted in Q3 2026.

“Across Saudi Arabia and the wider Middle East region, organizations are moving beyond basic digitization to drive measurable business outcomes. Iron Mountain’s collaboration with the Social Development Bank demonstrates how intelligent information management can support national digital transformation priorities, strengthen operational resilience, and create a foundation for future growth,” said Wojciech Bajda, Vice President, MENAT, Iron Mountain.

This initiative is part of Iron Mountain’s accelerated regional expansion, including a recent strategic partnership with stc Bahrain to drive enterprise digital transformation in Bahrain.

Learn more about Iron Mountain InSight^® DXP.

About Iron Mountain

Iron Mountain Incorporated (NYSE: IRM) partners with more than 240,000 customers across 61 countries, including approximately 95% of the Fortune 1000. We serve as the trusted guardians of what matters most, helping unlock what’s possible. By connecting physical, digital, and intelligent workflows, our lifecycle solutions help organizations realize enterprise value at scale. From complex challenges across information management and digital transformation to data security, data centers, and asset lifecycle management, we empower organizations to navigate an ever-changing landscape to prepare for tomorrow’s possibilities. Our longstanding commitment to safety, security, sustainability, and continuous innovation defines everything we do.

To learn more about Iron Mountain, please visit www.IronMountain.com.

About the Social Development Bank

The Bank considers social development to be an important pillar of development in empowering citizens through the provision of accessible financing products and programmes to contribute effectively and influentially.

Building, development and boosting the national economy, and since its inception, the Bank for Social Development has witnessed fundamental developments that it has developed today as one of the most important development institutions.

Which plays an active and influential role in the process of social and economic development within the components of the dear country, in the belief of rational leadership in the importance of the roles that have been played by

Provides it in the area of affordable development finance programmes for the children of this country, on the one hand, and supports small and emerging enterprises as an important contributor to building the economy of the Kingdom on the other.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260901766297/en/

Media Contact: media@ironmountain.com

Source: Iron Mountain Incorporated

Key Terms

intelligent document processing technical

Intelligent document processing is software that reads, extracts and organizes information from documents — such as contracts, invoices, medical reports or regulatory filings — using a mix of pattern recognition and learning algorithms so people don’t have to manually sort or retype data. For investors, it matters because it can speed up decision-making, cut errors and compliance costs, and allow companies to scale operations more cheaply and reliably — like hiring a fast, accurate assistant to handle all paperwork.

unstructured content technical

Information presented without a fixed, machine-readable structure — for example free-form text in press releases, emails, PDFs, images, audio or video — rather than neatly labeled database fields or spreadsheet columns. It matters to investors because unstructured content is harder for computers to search, summarize or compare, so extracting key facts, spotting trends or automating compliance reviews often requires extra time, tools or human reading, like finding a paper note on a messy desk versus pulling a file from a labeled cabinet.

data governance technical

Data governance is the set of rules and practices that ensure information is accurate, consistent, and used responsibly within an organization. It is like a well-organized library system that keeps track of all the books, making sure they are correct, easy to find, and used properly. For investors, strong data governance helps ensure that the information they rely on is trustworthy and decisions are based on reliable data.