Lightspeed Commerce Unveils Q2 Product Innovations, Including AI Showroom, Designed to Empower Independent Businesses Globally

Rhea-AI Summary

Lightspeed (NYSE: LSPD) on Oct 28, 2025 announced a broad Q2 product release of AI and platform features across retail, hospitality and golf to help merchants streamline operations and boost sales.

Key launches include AI Showroom for physical retailers, a generative AI web builder now available to all retail customers, AI-generated product descriptions, the NuORDER Marketplace (beta), a Lightspeed Restaurant Integration Hub with 200+ third-party tools, hospitality payout upgrades in Australia (Instant and Same-day), Lightspeed Capital availability in Switzerland, Timed Menus, Google Business Profile sync for Order Anywhere, and a 12-dashboard Golf BI tool.

Positive

• Generative AI web builder now available to all retail merchants
• AI Showroom launched for physical retailers to surface assortments online
• Lightspeed Restaurant Integration Hub supports 200+ third-party tools
• Lightspeed Capital expanded to Switzerland for eligible merchants
• Australia hospitality: Instant and Same-day payouts introduced
• Golf BI provides 12 dashboards tailored to golf merchants

Negative

• NuORDER Marketplace is currently in beta and not yet broadly available
• Announcements include forward-looking statements that may limit near-term visibility of financial impact

Insights

Product Strategy & Commercial Impact Analyst

Lightspeed rolled out a broad set of AI and product upgrades across retail, hospitality and golf on Oct. 28, 2025.

Lightspeed delivered multiple product updates that change how merchants present online, accept payments, and access data. Key items include the AI Showroom for physical retailers, a Generative AI web builder now broadly available to retail customers, AI-generated product descriptions, and the NuORDER Marketplace in beta. Hospitality and golf received workflow and analytics features, plus Payments expansions such as Lightspeed Capital in Switzerland and Instant and Same-day payouts in Australia.

The direct business mechanism is clearer operations and go-to-market enablement: the AI tools reduce content and site-creation effort, the Marketplace centralizes wholesale ordering, and payment/payout upgrades shorten cash cycles. Risks and dependencies are explicit in the release: several features are in beta or require eligibility, and the company flags standard forward-looking uncertainties. Concrete items to watch include NuORDER Marketplace beta rollout timing to eligible customers, broader adoption metrics for the Generative AI web builder, and uptake of Lightspeed Capital in Switzerland over the next several quarters.

Lightspeed delivers next-generation AI features to help merchants grow, compete, and streamline operations.

MONTREAL, Oct. 28, 2025 /PRNewswire/ - Lightspeed Commerce Inc. (NYSE | TSX: LSPD) ("Lightspeed" or the "Company"), the unified omnichannel platform powering ambitious retail, golf and hospitality businesses in over 100 countries, today announced a broad suite of Q2 product innovations designed to help merchants adapt faster, sell smarter, and delight customers in a competitive marketplace.

"These updates show our commitment to giving independent businesses enterprise-grade tools without enterprise-grade complexity," said Dax Dasilva, Founder and Chief Executive Officer of Lightspeed. "By combining  the power of AI with intuitive workflows, we're helping retailers, restaurateurs and golf operators make confident, data-driven decisions that grow their bottom line."

Lightspeed's increased investment in product development brought about a number of new products and features in Q2 across the retail, hospitality, and golf industries, including:

Retail

• As part of Lightspeed's overarching Retail product strategy, the Company released multiple AI-powered tools this quarter simplifying how retailers build and scale online. These are designed to eliminate effort, time, and unnecessary steps—empowering merchants to launch and optimize their online presence in record time, such as:
  • Lightspeed's AI Showroom gives retailers a modern online presence powered by AI
    Many retailers rely on a strong local customer base and in-person shopping only –but still need to have a modern online presence. That's why Lightspeed launched AI Showroom, a new AI led digital experience designed for physical retailers who want a compelling online presence without the hassle or added time commitment of running an eCommerce store. By surfacing their assortment and story online, retailers can attract new shoppers, support loyal customers, and drive in-store visits without the overhead of eCommerce operations.
  • Lightspeed's Generative AI web builder now available to all retail merchants
    For retailers where eCommerce is a vital component of their business, Lightspeed's Generative AI web builder, announced in March of this year,  brings cutting-edge AI-driven website building.  After a successful beta, this innovative tool is now available to all Lightspeed customers allowing retailers to create custom web elements without coding by using AI to analyze screen captures and generate production-ready code. Merchants simply describe or show Lightspeed's Website Builder what they want using real-world examples, and the tool builds them fully integrated, professional-looking online stores with speed and ease.
  • AI-generated product descriptions that elevate online merchandising
    To further enable retailers to save valuable time and enhance their online stores and showrooms, Lightspeed introduced AI Product descriptions. This powerful new AI-powered tool automates the creation and formatting of high-quality, compelling product descriptions for online retailers. Retailers can customize by adding specific instructions for tone, style, and length to ensure brand consistency and significantly streamlining the manual workflow of adding new products.
• NuORDER Marketplace revolutionizes the retail ordering experience
  Lightspeed's all new NuORDER Marketplace delivers a centralized wholesale platform designed for how modern retail operates: fast, flexible and in-season. This new modern shopping and ordering experience allows retailers to discover and order products that are ready to ship right away from the private brands they already work with as well as from a curated selection of new public brands. Currently in beta, Marketplace will be coming soon to all eligible NuORDER customers.

Hospitality

• Discover and enable more than 200 new third-party tools on our Lightspeed Restaurant Integration Hub
  A new in-product Integration Hub launched in the Lightspeed Restaurant Backoffice, powered by a robust backend system that streamlines the management of the integration ecosystem. This feature enables merchants to easily discover, connect, and start using third-party tools that help them run their businesses more efficiently than ever before. It intelligently highlights the most relevant integrations based on each user's region and provides a simpler way to manage all connected integrations in one place.
• Hospitality Benchmarks and Trends makes it easier than ever for merchants to spot highs and lows against the competition
  Adding on to the already robust capabilities available to restaurateurs through Lightspeed's Benchmarks and Trends, the update now adds new visual layers to the Sales Performance chart, highlighting best and worst days relative to the market. This provides drill down views for each sales metric, showing how performance trends over time, helping merchants confidently assess whether they are winning or losing against competitors and make data-driven pricing and operational decisions.
• Lightspeed Capital now available in Switzerland
  Lightspeed Capital is now available to retail and hospitality merchants in Switzerland actively transacting through Lightspeed Payments. Launched in August, Capital-eligible merchants now see their Capital offers appear directly within the Financial Services portal.
• Improved payment options for Australian hospitality merchants
  Lightspeed launched both Instant payout and Same-day payout for all eligible Lightspeed Hospitality Payments merchants on Lightspeed Payments in Australia. With Same-day payouts, merchants can opt-in and receive their daily sales automatically every evening, including weekends and holidays, with no manual trigger needed. With Instant payout, merchants can trigger a payout on-demand, with funds landing in their bank account in less than 30 minutes.
• Right menu, right time, automatically
  Lightspeed launched Timed Menus to bring automation and clarity to multi-menu setups. Whether it's breakfast, lunch, or a seasonal special, merchants can now shift to the right menu at the right moment—without manual workarounds or confusion. No matter whether merchants are serving with the POS, or QR code for table ordering via Order Anywhere, this update is designed to delete duplicated steps so servers can focus on serving and upselling.
• Sync Google Business Profile with ease
  Lightspeed Order Anywhere now has a new integration, Google Business Profile, to help merchants save time and boost visibility online. This integration allows merchants to sync their business hours, contact details and social links from Order Anywhere directly to Google, ensuring consistency without additional manual steps.

Golf

• A brand new Business Intelligence tool, built from the ground up for Golf
  A new Business Intelligence ("BI") tool designed specifically for Golf merchants, Clubs can now navigate to the BI section in their Golf Admin and can instantly view their key reports, providing more Golf data through 12 easy-to-use dashboards.

To learn more about these new features, visit Lightspeed's website.

About Lightspeed

Lightspeed is the POS and payments platform powering businesses at the heart of communities in over 100 countries. As the partner of choice for ambitious retail, golf and hospitality entrepreneurs, Lightspeed helps businesses accelerate growth, deliver exceptional customer experiences, and run smarter across all channels and locations.

With fast, flexible omnichannel technology, Lightspeed brings together point of sale, ecommerce, embedded payments, inventory, reporting, staff and supplier management, financial services, and an exclusive wholesale retail network. Backed by insights, and expert support, Lightspeed helps businesses run more efficiently and focus on what they do best.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD), with teams across North America, Europe, and Asia Pacific.

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Forward-Looking Statements

This news release may include forward-looking information and forward-looking statements within the meaning of applicable securities laws ("forward-looking statements"), including information regarding Lightspeed's partnerships, product offerings and planned product roadmap. Forward-looking statements are statements that are predictive in nature, depend upon or refer to future events or conditions and are identified by words such as "will", "expects", "anticipates", "intends", "plans", "believes", "estimates" or similar expressions concerning matters that are not historical facts. Such statements are based on current expectations of Lightspeed's management and inherently involve numerous risks and uncertainties, known and unknown, including economic factors. A number of risks, uncertainties and other factors may cause actual results to differ materially from the forward-looking statements contained in this news release, including, among other factors, those risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operations, under "Risk Factors" in our most recent Annual Information Form, and in our other filings with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission, all of which are available under our profiles on SEDAR+ at www.sedarplus.com and on EDGAR at www.sec.gov. Readers are cautioned to consider these and other factors carefully when making decisions with respect to Lightspeed's subordinate voting shares and not to place undue reliance on forward-looking statements. Forward-looking statements contained in this news release are not guarantees of future performance and, while forward-looking statements are based on certain assumptions that Lightspeed considers reasonable, actual events and results could differ materially from those expressed or implied by forward-looking statements made by Lightspeed. Except as may be expressly required by applicable law, Lightspeed does not undertake any obligation to update publicly or revise any such forward-looking statements, whether as a result of new information, future events or otherwise.

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SOURCE Lightspeed Commerce Inc.

FAQ

What is Lightspeed's AI Showroom and how does it help merchants (LSPD)?

AI Showroom is a digital experience for physical retailers to surface assortment and brand story online without full eCommerce operations, designed to drive discovery and in-store visits.

Is Lightspeed’s generative AI web builder (LSPD) available to all retail customers and what does it do?

Yes; the generative AI web builder is now available to all retail merchants and creates production-ready website elements from descriptions or screen captures without coding.

When did Lightspeed announce Q2 product innovations including payouts and regional expansion (LSPD)?

Lightspeed announced the Q2 product innovations on October 28, 2025, including payout upgrades in Australia and Lightspeed Capital availability in Switzerland.

What payment payout options did Lightspeed introduce for Australian hospitality merchants (LSPD)?

Lightspeed added Same-day payouts (daily automatic transfers) and Instant payouts that deliver funds in under 30 minutes for eligible hospitality merchants in Australia.

What is NuORDER Marketplace from Lightspeed and is it generally available (LSPD)?

NuORDER Marketplace is a centralized wholesale ordering platform for in-season, ready-to-ship products; it is currently in beta and will roll out to eligible NuORDER customers.

How does Lightspeed’s Restaurant Integration Hub improve operations for merchants (LSPD)?

The Integration Hub in Lightspeed Restaurant Backoffice lets merchants discover, connect, and manage 200+ third-party integrations with regionally relevant recommendations in one place.

What new analytics did Lightspeed release for golf businesses (LSPD)?

Lightspeed launched a Golf Business Intelligence tool offering 12 easy-to-use dashboards accessible in the Golf Admin to view key reports and metrics.