Lightspeed Commerce Unveils Showroom: A Digital Showcase for Brick-and-Mortar Retailers

Rhea-AI Summary

Lightspeed Commerce (NYSE:LSPD) has launched Showroom, an innovative digital platform designed for brick-and-mortar retailers who want an online presence without full eCommerce capabilities. The AI-supported solution creates custom-branded websites that showcase real-time inventory and brand storytelling, bridging the gap between physical stores and digital presence.

Key features include AI-powered website setup, automatic catalog creation from Lightspeed Retail data, real-time inventory visibility, and seamless scalability to full eCommerce when needed. The platform specifically targets store-first retailers with strong local customer bases, offering them a way to attract new shoppers and support existing customers without the complexity of managing online transactions.

Positive

• Introduction of innovative AI-powered digital showcase solution for brick-and-mortar retailers
• Expansion of product portfolio with a solution targeting untapped market segment
• Potential for upselling clients to full eCommerce platform in the future

Negative

• No immediate revenue impact disclosed
• Potential competition from other digital showcase solutions

Insights

Product Strategy Analyst

Lightspeed's new Showroom product fills a strategic gap for brick-and-mortar retailers hesitant about full eCommerce adoption.

Lightspeed's new Showroom product represents a calculated move to capture an underserved segment: traditional retailers who want digital visibility without eCommerce operations. This AI-powered solution addresses a specific market pain point – the digital presence gap that exists for store-first merchants who find full online selling channels too complex or resource-intensive.

What makes this strategic is how Lightspeed positions Showroom as an entry-level digital solution with a clear upgrade path. By offering real-time inventory visibility and brand storytelling tools without transaction capabilities, they're creating a stepping stone that could eventually convert these merchants to full eCommerce users. This low barrier-to-entry approach potentially expands Lightspeed's total addressable market while providing an onramp to their more comprehensive platform services.

The AI-assisted setup process demonstrates Lightspeed's technical evolution, leveraging their existing product data infrastructure while minimizing implementation friction – a critical factor for small retailers with limited technical resources. By automatically generating websites from existing Lightspeed Retail data, they're removing a significant adoption obstacle.

Competitively, this positions Lightspeed between basic website builders and full eCommerce platforms, creating a distinct market segment they can own. For investors, this represents potential revenue expansion through both new customer acquisition and eventual upselling opportunities as these retailers grow comfortable with digital channels.

Showroom provides retailers with a sleek online presence that highlights real-time inventory and brand storytelling, all without the challenges of eCommerce.

MONTREAL, Sept. 29, 2025 /PRNewswire/ - Lightspeed Commerce Inc. (NYSE: LSPD) (TSX: LSPD) ("Lightspeed" or the "Company"), the unified omnichannel platform powering ambitious retail and hospitality businesses in over 100 countries,  today announced the launch of Showroom, supported by AI and Lightspeed technology, designed for physical retailers who want a compelling online presence without committing to eCommerce.

For many local businesses, managing a full online store does not fit their model. Yet having no digital footprint risks losing customers before they ever walk through the door. Lightspeed's Showroom bridges that gap by providing retailers with an easy to navigate site setup supported by AI, tools that highlight their products, real-time inventory, and brand story without enabling online transactions.

"Selling online isn't right for everyone, but that doesn't mean retailers should disappear in the digital age," said Dax Dasilva, Founder and CEO of Lightspeed. "With Showroom, brick-and-mortar businesses can showcase their unique in-store experience while offering the digital touchpoints today's customers expect."

Built for Store-First Retailers

Showroom is designed for businesses with strong local customer bases and a focus on in-person shopping. By surfacing their assortment and story online, retailers can attract new shoppers, support loyal customers, and drive in-store visits without the overhead and complexity of eCommerce operations.

Setup is not just fast, but intuitively supported by AI and refined by Lightspeed. Retailers complete a brief onboarding survey, combined with their Lightspeed Retail product data, and Showroom automatically creates a custom-branded website and catalog. Merchants can then fine-tune the look and content with simple, easy-to-use tools.

Key features include:

• A professionally designed, mobile-ready website
• Automatic catalog creation and setup from Lightspeed Retail product data
• Minimal setup, with AI managing the heavy lifting
• Real-time visibility into in-store inventory for consumers
• Seamless scalability into full eCommerce when the business is ready

With Showroom, retailers can confidently take their first step online knowing they will have the tools to expand into eCommerce at the right time.

Lightspeed continues to deliver innovations that solve real-world merchant challenges. While many competitors may offer AI tools for online selling or catalog creation, Lightspeed combines these capabilities in a single, purpose-built solution for physical retailers.

"This is not just about going digital, it is about giving retailers modern tools to compete on their own terms," Dasilva added. "Showroom empowers them with a beautiful, data-driven website without forcing them into a model that does not fit."

For more information visit, https://www.lightspeedhq.com/pos/retail/showroom/.

About Lightspeed

Lightspeed is the POS and payments platform powering businesses at the heart of communities in over 100 countries. As the partner of choice for ambitious retail, hospitality and golf entrepreneurs, Lightspeed helps businesses accelerate growth, deliver exceptional customer experiences, and run smarter across all channels and locations.

With fast, flexible omnichannel technology, Lightspeed brings together point of sale, ecommerce, embedded payments, inventory, reporting, staff and supplier management, financial services, and an exclusive wholesale retail network. Backed by insights, and expert support, Lightspeed helps businesses run more efficiently and focus on what they do best.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD), with teams across North America, Europe, and Asia Pacific.

Follow us on LinkedIn, Facebook, Instagram, YouTube, and X.

Forward-Looking Statements

This news release may include forward-looking information and forward-looking statements within the meaning of applicable securities laws ("forward-looking statements"), including information regarding Lightspeed's product offerings and planned product roadmap. Forward-looking statements are statements that are predictive in nature, depend upon or refer to future events or conditions and are identified by words such as "will", "expects", "anticipates", "intends", "plans", "believes", "estimates" or similar expressions concerning matters that are not historical facts. Such statements are based on current expectations of Lightspeed's management and inherently involve numerous risks and uncertainties, known and unknown, including economic factors. A number of risks, uncertainties and other factors may cause actual results to differ materially from the forward-looking statements contained in this news release, including, among other factors, those risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operations, under "Risk Factors" in our most recent Annual Information Form, and in our other filings with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission, all of which are available under our profiles on SEDAR+ at www.sedarplus.com and on EDGAR at www.sec.gov. Readers are cautioned to consider these and other factors carefully when making decisions with respect to Lightspeed's subordinate voting shares and not to place undue reliance on forward-looking statements. Forward-looking statements contained in this news release are not guarantees of future performance and, while forward-looking statements are based on certain assumptions that Lightspeed considers reasonable, actual events and results could differ materially from those expressed or implied by forward-looking statements made by Lightspeed. Except as may be expressly required by applicable law, Lightspeed does not undertake any obligation to update publicly or revise any such forward-looking statements, whether as a result of new information, future events or otherwise.

View original content to download multimedia:https://www.prnewswire.com/news-releases/lightspeed-commerce-unveils-showroom-a-digital-showcase-for-brick-and-mortar-retailers-302568482.html

SOURCE Lightspeed Commerce Inc.

FAQ

What is Lightspeed Showroom and how does it work?

Lightspeed Showroom is a digital platform that creates custom-branded websites for brick-and-mortar retailers, showcasing their inventory and brand story without enabling online transactions. It uses AI technology to automatically generate websites from retail data.

How will Lightspeed (LSPD) Showroom benefit physical retailers?

Showroom benefits retailers by providing a digital presence without eCommerce complexity, displaying real-time inventory, attracting new customers, and supporting existing ones through an easy-to-navigate website.

What are the key features of Lightspeed's new Showroom platform?

Key features include AI-supported website setup, automatic catalog creation, real-time inventory visibility, mobile-ready design, and the ability to scale to full eCommerce when ready.

When will Lightspeed Showroom be available for retailers?

Lightspeed Showroom was announced on September 29, 2025, and is available for retailers operating in over 100 countries where Lightspeed has presence.

How does Lightspeed Showroom differ from traditional eCommerce platforms?

Unlike traditional eCommerce platforms, Showroom focuses on digital showcase without online transactions, specifically designed for retailers who prioritize in-store sales but need digital visibility.