Manhattan Associates Inc Stock Price, News & Analysis

Manhattan Associates (NASDAQ: MANH) has launched Postgame Spotlight, a new analytics tool designed to optimize fulfillment performance through real-time dashboard analytics. The solution, part of Manhattan Active® Order Management, analyzes inventory allocation and placement decisions that affect order fulfillment efficiency.

The tool calculates the percentage of orders fulfilled from optimal locations and identifies factors forcing diversions to alternate sites. It examines elements impacting fulfillment effectiveness, including inventory placement, store resource capacity, and service level discrepancies. The solution provides actionable recommendations to inventory planners to eliminate deployment mistakes and reduce fulfillment costs.

This release complements Manhattan's previously introduced Fulfillment Insights capability, offering retailers both peer comparison capabilities and internal performance optimization opportunities.

Manhattan Associates (NASDAQ: MANH) has announced it will release its fourth quarter 2024 financial results on Tuesday, January 28, 2025, after market close. The announcement will be followed by a conference call with senior management at 4:30 p.m. Eastern time.

Investors can access a live webcast through the Investor Relations section at ir.manh.com. Those unable to attend can access a replay by dialing +1-877-660-6853 (U.S./Canada) or +1-201-612-7415 (international) with Access I.D. 13750866. The phone replay will be available for two weeks, while the internet broadcast will remain accessible until the first quarter 2025 earnings release.

Manhattan Associates (NASDAQ: MANH) announced that the Army & Air Force Exchange Service has successfully implemented Manhattan Active Maven, a GenAI-powered chatbot, to enhance customer service operations. The Exchange, which has been using Manhattan Active Omni since 2019 for order fulfillment, deployed the new AI solution to handle customer inquiries including shipping status, order changes, cancellations, returns, and exchanges.

The chatbot has significantly reduced the volume of inquiries handled by human agents, with Manhattan estimating time savings of up to 30 seconds per interaction. The implementation was completed in just a few weeks and has helped improve customer satisfaction rates and net promoter scores. The solution's integration with Manhattan Active Omni platform enables immediate automation of customer service inquiries without requiring additional integration or extensive configuration.

Lamps Plus, the nation's leading specialty lighting retailer, has implemented Manhattan's Demand Forecasting and Inventory Optimization solution (DFIO) to enhance forecast accuracy and replenishment visibility. The implementation was completed in under six months at their West Coast fulfillment center, serving both ecommerce and 31 retail stores.

The solution includes Unified Forecasting Method and advanced statistical modeling, utilizing data analytics, machine learning, and AI. A second fulfillment center on the East Coast will implement DFIO in the first half of 2025. The system will help Lamps Plus manage seasonal demand and maintain optimal inventory levels while reducing operational costs.

KLLM Transport Services, one of the largest temperature-controlled truckload carriers in the U.S., has selected Manhattan Associates' (NASDAQ: MANH) Carrier Management Suite to optimize its fleet operations. Building on their 15+ year relationship and success with Manhattan's Fuel&Route® solution, KLLM is expanding its implementation to include Drop&Swap®, Driver&Load®, and Load Analyzer® solutions.

The expanded suite aims to help KLLM decrease costs, increase revenue, maximize equipment utilization, reduce empty miles, and book more profitable freight. The Driver&Load solution will focus on reducing deadhead miles and unused driver hours, while Drop&Swap will improve load rescue efficiency. Load Analyzer will optimize freight booking by matching supply with demand using real-time and forecasted data.

Manhattan Associates has been named a Leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024 report, achieving the highest score possible in the most criteria among 9 evaluated vendors. The company received recognition for its strong store inventory management and store fulfillment capabilities, including in-store and curbside pickup.

Manhattan's unified commerce suite, Manhattan Active® Omni, combines Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment applications. This follows their previous recognition as the only Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report, establishing their position as a unified commerce leader.

Manhattan Associates has been named a Leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024 report, achieving the highest score possible in the most criteria among 9 evaluated vendors. The company was particularly recognized for its strong store inventory management and store fulfillment capabilities. Manhattan delivers omnichannel customer experience through Manhattan Active® Omni, which unifies Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment applications. The company was also previously named the only Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report.

WSI Supply Chain Solutions has implemented Manhattan Active® Warehouse Management across its ecommerce fulfillment centers. The cloud-native WMS implementation has resulted in measurable improvements in throughput volume and picking accuracy amid surging ecommerce and DTC demand. The system's AI-driven order allocation helps optimize pick density while providing visibility into performance metrics. The implementation has enabled WSI to streamline fulfillment processes, standardize operations, increase shipping reliability, and improve inventory accuracy.

Manhattan Associates announced successful results from its partnership with Hy-Vee, implementing Warehouse Management System (WMS), Transportation Management System (TMS), and Demand Forecasting and Inventory Optimization (DFIO) solutions. The implementation has optimized Hy-Vee's distribution network, improving warehouse productivity across three primary facilities, enhancing truck routing efficiency, and enabling better demand prediction. The DFIO solution particularly helped navigate market uncertainties during COVID-19 by distinguishing between regular demand and pandemic-related spikes, leading to more precise forecasts and improved purchasing decisions.