Andre Chaves, Senior VP and Country Head for Mercado Pago Brazil, Discusses Fintech in Brazil, Credit Quality, and the Growth Opportunity

Mercado Libre (NASDAQ: MELI) released a new episode of its “Inside Mercado Libre” investor podcast featuring Andre Chaves, Senior VP and Country Head for Mercado Pago Brazil.

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MONTEVIDEO, Uruguay--(BUSINESS WIRE)--

Mercado Libre (NASDAQ: MELI), the leading e-commerce and fintech platform in Latin America, today released the latest episode of its Investor Relations podcast series, "Inside Mercado Libre", "Mercado Pago Brazil with Andre Chaves." In this episode, Richard Cathcart, Investor Relations Senior Director, is joined by Andre Chaves, Senior VP and Country Head for Mercado Pago Brazil, to discuss the strategy, competitive advantages, and growth opportunities of Mercado Pago in Brazil.

The conversation explores what has driven Mercado Pago to a market-leading NPS position in Brazil across both digital banking and acquiring, and how the business continues to evolve upmarket. With credit quality in Brazil a hot topic for investors, Andre offers a candid assessment: the book is in better shape than in prior cycles, internal indicators are healthy, and a clear playbook is ready if conditions change. Key topics also include the building blocks of the value proposition — from the yielding account and credit underwriting to the integrated loyalty program — the sustainability of acquiring growth, the role of Pix, and the transformative potential of AI across underwriting, fraud prevention, and financial education.

Commenting on the growth opportunity ahead, Chaves highlighted: "I'm very optimistic. We're just at the beginning. This is a business that could be a multiple of where it is today.

Listen to the latest episode, “Mercado Pago Brazil with Andre Chaves”, on Spotify. Previous episodes covering “Cross-Border Trade at MELI with Karen Bruck”, “Mercado Pago's Ambitions and Competitive Advantages with Andres Anavi”, “MELI's CEO transition with Marcos Galperin and Ariel Szarfsztejn”, and “MELI's Acquiring Business with Paula Arregui” can be accessed here.

About Mercado Libre

Founded in 1999, MercadoLibre, Inc (NASDAQ: MELI) is the leading company in e-commerce and financial technology in Latin America, with operations in 18 countries. It offers a complete ecosystem of solutions for individuals and businesses to buy, sell, advertise, obtain credit and insurance, collect, send money, save, and pay for goods and services both online and offline. Mercado Libre looks to facilitate access to commerce and financial services in Latin America, a market that offers great opportunities and high growth potential. It uses world-class technology to create intuitive solutions tailored to the local culture to transform the lives of millions of people in the region.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260708999798/en/

More information at http://investor.mercadolibre.com/ or contact our IR team at investor@mercadolibre.com.

Source: Mercado Libre, Inc

Key Terms

nps financial

Net Promoter Score (NPS) is a single-number measure of how likely customers are to recommend a company’s product or service to others, usually gathered by asking one simple question and scoring responses on a scale. It matters to investors because it acts like a quick pulse on customer satisfaction and loyalty — higher scores often mean steadier sales, easier growth, and lower customer churn, much like word-of-mouth fuel for future revenue.

ai technical

Artificial intelligence (AI) is technology that enables machines to mimic human thinking and learning, allowing them to analyze information, recognize patterns, and make decisions. For investors, AI matters because it can improve how businesses operate, create new products, or identify opportunities faster and more accurately than humans alone, potentially impacting company success and market trends.