Transport Provider Achieves Perfect Customer Rating, 97% On-Time Rate for Modivcare

KDK Transport Company Named Modivcare’s Virginia Transportation Provider of the Year

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04/24/2025 - 09:00 AM

Recognized for outstanding service and innovation for those in need of non-emergency medical transportation across southern Virginia

COEBURN, Va.--(BUSINESS WIRE)-- Modivcare Inc. (the “Company” or “Modivcare”) (Nasdaq: MODV), a healthcare services company dedicated to improving member outcomes through an advanced supportive care platform, is pleased to announce that KDK Transport Company has been named Modivcare Virginia’s 2024 Transportation Provider of the Year. KDK Transport Company provides non-emergency medical transportation (NEMT) to those across a 300-mile span of southern Virginia who have transportation barriers that would otherwise impact their ability to access healthcare.

Eddie and Kim in front of a van

In 2019, Eddie and Kimberly Kiser started the company in Coeburn, Virginia with just one van and one employee. Over the past six years, the organization has offered innovative ideas around patient care, invested in cutting-edge fleet tracking technology, and created their own policies that enhance already established regulations. KDK Transport Company now encompasses over 75 vehicles with offices in Coeburn and Danville, Virginia.

“Eddie and Kimberly have been an incredibly positive force on their community and now employ approximately 118 Virginians and provide around 1,200 rides per week,” said Mary Eaglesfield, Modivcare’s Senior Director of Transportation, Virginia. “Their commitment to making sure members have a seamless experience and are able to get to their appointments on time is admirable, and we are proud to consider them a part of the Modivcare family.”

Recently, KDK Transport Company has invested in a new venture and established an ambulance company called Pro Med Ambulance Company. In just a short time, Pro Med has become the primary 911 provider for the Coeburn area. During this period of growth, KDK Transport Company has remained dedicated to its mission of providing the highest quality of care, maintaining an on-time performance rate that averages over 97% and a 0% member complaint rate.

“Since starting KDK Transport Company, our top priority has been changing the lives of everyone in our area for the better,” said the Kisers. “This includes not only those who we’re transporting, but also our employees. We owe a huge debt of gratitude to all of our employees, as none of this would be possible without them. We’re also so thankful to Modivcare for this recognition and for their continued dedication to being a reliable NEMT partner.”

Since 2001, Modivcare has grown its NEMT provider network in Virginia to more than 530 local providers across the state. Together, they employ over more than 3,700 compliant, contracted drivers and operate 2719 credentialed vehicles. Most of these partners are minority- and women-owned businesses, reflecting the commitment to supporting diverse, community-based partners. With 275 local teammates and a strong understanding of Virginia’s vast and varied geography, Modivcare effectively coordinates transportation services that connect members to the care they need—no matter where they live.

To learn more about Modivcare, visit Modivcare | Virginia.

About Modivcare

Modivcare Inc. (Nasdaq: MODV) is a healthcare services company who seamlessly blends technology into the uniquely human experience of care through a platform of integrated supportive care solutions focused on improving health outcomes for public and private payors and their members. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes to connect people to the care that matters. We are a leading provider of non-emergency medical transportation (NEMT), personal care, and virtual monitoring, including VRI and Higi. To learn more about Modivcare, please visit www.modivcare.com.