Nextech3D.ai Launches Eventdex AI Voice Concierge, Powered by OpenClaw, Twilio, AWS EC2 & Pinecone - Expanding Its AI Events Operating System

Rhea-AI Summary

Nextech3D.ai (OTCQX:NEXCF) on February 27, 2026 launched Eventdex AI Voice Concierge, a production-ready AI voice automation layer embedded into its Eventdex platform. The stack integrates OpenClaw, Twilio, AWS EC2, and Pinecone for low-latency, knowledge-first voice support with live-agent escalation.

The feature targets enterprise event workflows—registration, attendee services, exhibitor and sponsor support—and will be sold as a premium add-on with tiered and event-season pricing aimed at high-margin SaaS monetization.

AI-Powered Voice Automation for Enterprise Event Management - Real-Time Event Support, Intelligent Call Routing, AI Registration Workflows & High-Margin SaaS Monetization Across the Global Events Industry

NEW YORK CITY, NY AND TORONTO, ON / ACCESS Newswire / February 27, 2026 / Nextech3D.ai (OTCQX:NEXCF)(CSE:NTAR)(FSE:EP2), a leader in AI-powered event technology and enterprise engagement solutions, today announced the official launch of Eventdex AI Voice Concierge, a real-time AI voice automation layer embedded directly into its Eventdex platform. Eventdex serves as the first deployment environment for this AI voice infrastructure; however, Nextech confirms that the underlying AI Voice Concierge architecture is designed to be rolled out across all three pillars of its enterprise ecosystem uniting Krafty Lab, Eventdex, and Map D - together, these platforms form Nextech3D.ai's unified AI-powered Events Operating System (EOS) for enterprise engagement and event execution.

The new AI capability is built on a modern, scalable technology stack integrating OpenClaw (voice orchestration), Twilio (telephony + PSTN), AWS EC2 (cloud deployment), and Pinecone (intelligent retrieval layer) - delivering low-latency, production-grade AI voice automation purpose-built for enterprise events.

AI-First Voice Automation - Built for Event Operations

Eventdex AI Voice Concierge is not a generic IVR system. It is a domain-specific AI voice layer trained for event workflows that automates inbound event-support calls using natural voice interaction while preserving seamless human escalation.

• Automates inbound event-support calls with natural voice interaction

• Handles repetitive FAQs with low-latency AI responses

• Uses Eventdex Resource Center content as the primary knowledge source

• Falls back to Pinecone-powered intelligent retrieval when deeper search is required

• Transfers callers to live representatives upon request

This "knowledge-first + human escalation" model ensures operational efficiency without compromising enterprise service standards.

Enterprise-Grade AI Infrastructure

The platform architecture combines:

• Twilio - inbound telephony and PSTN connectivity

• OpenClaw - real-time voice orchestration and routing

• AWS EC2 - scalable cloud infrastructure and deployment

• Pinecone - vector-based retrieval layer for contextual fallback responses

• Secure HTTPS/WSS endpoints, TLS encryption, and low-latency tuning

By embedding AI directly into Eventdex workflows - including registration, attendee services, exhibitor management, and sponsor support - Nextech is delivering automation where support demand is time-sensitive, recurring, and operationally measurable ROI.

AI Monetization Strategy

The AI Voice Concierge will be offered as a premium AI support automation add-on within the Eventdex ecosystem.

Packaging opportunities include:

• Enterprise AI Support tiers

• Event-season usage pricing

• Bundled premium automation modules integrated with registration workflows

The solution directly reduces cost per call, improves response speed during event-day traffic spikes, and extends support coverage without linear staffing growth - creating measurable ROI and a clear high-margin AI upsell path.

CEO Commentary

Evan Gappelberg, CEO of Nextech3D.ai, stated:

"This is production-ready, enterprise AI infrastructure - not a demo, not a chatbot. By leveraging OpenClaw for voice orchestration, Twilio for telephony, AWS EC2 for scalable deployment, and Pinecone for intelligent retrieval, we have embedded real-time voice AI directly into mission-critical event workflows.

"AI is becoming core infrastructure inside our Events Operating System, reducing operational friction while creating incremental high-margin revenue opportunities across our enterprise client base."

Production-Ready and Scaling

Eventdex AI Voice Concierge is currently production-ready with:

• Secure public endpoints

• Knowledge-guided AI responses

• Low-latency voice optimization

• Live-agent transfer capability

The near-term roadmap includes expanded fast FAQs, richer analytics dashboards, event-specific AI playbooks, and deeper routing logic between first-party knowledge and retrieval layers.

Expanding the AI Events Operating System

With this launch, Nextech3D.ai continues to strengthen its AI-first strategy across its enterprise event stack, embedding practical, revenue-generating AI into operational touchpoints that deliver measurable efficiency gains.

As event complexity and real-time engagement demands continue to rise, Nextech believes AI-powered voice automation will become a standard layer of enterprise event infrastructure.

ABOUT NEXTECH3D.ai

Nextech3D.ai (OTCQB:NEXCF)(CSE:NTAR)(FSE:1SS) is an AI‑powered technology company specializing in AI event solutions, enterprise engagement platforms, 3D modeling, and spatial computing. Through its Eventdex, Map D, and Krafty Labs platforms, the Company delivers registration systems, ticketing, interactive mapping, engagement tools, and analytics for virtual, hybrid, and in‑person events serving Fortune 500 enterprise customers like Google, Meta, Microsoft, Netflix, Spotify, BNP Paribas and many others worldwide.

Website: Nextech3D.ai
Investor Relations: investors@nextechar.com
Evan Gappelberg - CEO & Director
866-ARITIZE (274‑8493)

FORWARD‑LOOKING STATEMENTS

The CSE has not reviewed and does not accept responsibility for the adequacy or accuracy of this release. This news release contains forward‑looking information under Canadian securities legislation. Forward‑looking statements are subject to risks, uncertainties, and assumptions, and actual results may differ materially. Nextech3D.ai undertakes no obligation to update forward‑looking statements except as required by law.

SOURCE: Nextech3D.ai

View the original press release on ACCESS Newswire

FAQ

What did Nextech3D.ai (NEXCF) announce on February 27, 2026 about Eventdex AI Voice Concierge?

They launched a production-ready AI voice automation layer for Eventdex integrating OpenClaw, Twilio, AWS EC2, and Pinecone. According to the company, the feature offers low-latency, knowledge-guided voice support with live-agent transfer for event workflows and premium monetization options.

How does Eventdex AI Voice Concierge handle inbound event-support calls for NEXCF customers?

It automates inbound calls with natural voice interaction and escalates to humans on request. According to the company, it uses Eventdex Resource Center content plus Pinecone retrieval for deeper queries and preserves seamless live-agent transfers.

What technology stack powers Nextech3D.ai's Eventdex AI Voice Concierge (NEXCF)?

The stack combines OpenClaw for voice orchestration, Twilio for telephony, AWS EC2 for cloud deployment, and Pinecone for vector retrieval. According to the company, this yields secure, low-latency production-grade voice automation for enterprise events.

How will Nextech3D.ai price and monetize the Eventdex AI Voice Concierge (NEXCF)?

The company plans premium add-on pricing with enterprise tiers, event-season usage fees, and bundled automation modules. According to the company, packaging targets high-margin SaaS upsells and measurable ROI by lowering cost-per-call and extending support coverage.

Is Eventdex AI Voice Concierge production-ready and what are the near-term product plans for NEXCF?

Yes—it's described as production-ready with secure endpoints, knowledge-guided responses, low-latency tuning, and live-agent transfer. According to the company, the roadmap adds richer analytics, event AI playbooks, expanded fast FAQs, and deeper routing logic.