NTT DATA Awarded Contract to Enhance Air Canada Digital Employee Experience
Data-driven strategy will measure, optimize, and monitor operational efficiencies to help improve employee experience
“NTT DATA’s ability to deliver global airline industry expertise, scale services, and bring continuous service improvements and technology innovation were paramount in selecting them as a partner in our transformation,” said
NTT DATA’s Digital Workplace Services, powered by its Nucleus Intelligent Enterprise platform, are designed to provide clients with automation, flexible and stable operations, and predictive maintenance all to improve the employee experience and empower end users with personalized support experiences.
“NTT DATA develops advanced technologies to continuously drive efficiency and productivity for our clients in the airline industry,” said
To build a connected experience and increase employee satisfaction, engagement, and productivity, Air Canada sought a trusted partner to help in transforming its digital workplace.
Additional aspects of the solution include:
- Effortless self-help services and omnichannel user support
- Supporting 1,000 global locations through workplace device support services
- Modern device management with endpoint automation
- Asset management and tracking for all end user software and devices
- Collaboration services for Microsoft 365, Teams, and SharePoint users
- Workplace automation powered by NTT DATA’s Nucleus Intelligent Enterprise Platform
- Framework ensuring employee experience measurement and continuous improvement
- Organizational change management for smooth transitioning
NTT DATA’s Digital Workplace Services include offerings such as its service desk, field services, endpoint management, asset management and messaging and collaboration.
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954.090.7900
Amy.Baj@nttdata.com
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