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Oracle to Bring New AI Capabilities to its Patient Portal, Making It Easier for People to Understand Their Medical Records

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Oracle (NYSE:ORCL) announced plans to integrate advanced AI capabilities into its Health Patient Portal, enabling patients to better understand their medical records through natural language interactions. The AI-powered portal, built on OpenAI's frontier models, will help users comprehend complex medical terminology, lab results, and treatment plans.

The system will allow patients to ask questions about their medical records, prepare for doctor visits, draft messages, and schedule follow-up care. Important privacy safeguards ensure that no personal medical data is stored by OpenAI. The portal will not generate diagnoses or treatment recommendations, focusing instead on explaining medical concepts and facilitating patient-doctor communications.

The OpenAI-powered Oracle Patient Portal is expected to be generally available in 2026, with availability subject to regulatory approvals in different jurisdictions.

Oracle (NYSE:ORCL) ha annunciato l'integrazione di avanzate funzionalità di intelligenza artificiale nel suo Portale Pazienti per la Salute, permettendo ai pazienti di comprendere meglio le proprie cartelle cliniche tramite interazioni in linguaggio naturale. Il portale, alimentato dai modelli più avanzati di OpenAI, aiuterà a chiarire termini medici complessi, risultati di laboratorio e piani di trattamento.

Il sistema consentirà ai pazienti di porre domande sui propri dati medici, prepararsi alle visite, redigere messaggi e programmare cure di follow-up. Sono previste importanti misure di tutela della privacy: OpenAI non memorizzerà dati medici personali. Il portale non fornirà diagnosi né raccomandazioni terapeutiche, concentrandosi invece sulla spiegazione dei concetti medici e sul miglioramento della comunicazione tra paziente e medico.

Il Portale Pazienti Oracle, basato su OpenAI, dovrebbe essere disponibile a livello generale nel 2026, con la disponibilità soggetta alle approvazioni regolatorie nelle diverse giurisdizioni.

Oracle (NYSE:ORCL) anunció planes para incorporar capacidades avanzadas de IA en su Portal de Pacientes de Salud, permitiendo a los pacientes comprender mejor sus registros médicos mediante interacciones en lenguaje natural. El portal impulsado por IA, construido sobre los modelos de vanguardia de OpenAI, ayudará a entender terminología médica compleja, resultados de laboratorio y planes de tratamiento.

El sistema permitirá a los pacientes hacer preguntas sobre sus registros médicos, prepararse para las consultas, redactar mensajes y programar atención de seguimiento. Se implementarán sólidas salvaguardas de privacidad para garantizar que OpenAI no almacene datos médicos personales. El portal no generará diagnósticos ni recomendaciones de tratamiento, sino que se centrará en explicar conceptos médicos y facilitar la comunicación entre paciente y médico.

Se espera que el Portal de Pacientes de Oracle potenciado por OpenAI esté disponible de forma general en 2026, sujeto a las aprobaciones regulatorias en distintas jurisdicciones.

Oracle (NYSE:ORCL)는 자사 헬스 환자 포털에 고급 AI 기능을 통합할 계획을 발표했습니다. 이를 통해 환자는 자연어 상호작용으로 자신의 의료 기록을 더 잘 이해할 수 있습니다. OpenAI의 최신 모델을 기반으로 하는 AI 지원 포털은 복잡한 의학 용어, 검사 결과, 치료 계획 등을 이해하는 데 도움을 줄 것입니다.

시스템은 환자가 의료 기록에 대해 질문하고, 의사 방문을 준비하며, 메시지를 작성하고, 추적 치료를 예약할 수 있도록 합니다. 중요한 개인정보 보호 장치가 마련되어 있어 OpenAI가 개인 의료 데이터를 저장하지 않습니다. 이 포털은 진단이나 치료 권고를 생성하지 않으며, 대신 의학적 개념을 설명하고 환자와 의사 간의 소통을 돕는 데 초점을 맞춥니다.

OpenAI 기반의 Oracle 환자 포털은 2026년 일반 제공을 목표로 하고 있으며, 관할 지역별 규제 승인에 따라 가용성이 달라질 수 있습니다.

Oracle (NYSE:ORCL) a annoncé son intention d'intégrer des capacités avancées d'IA à son portail patient santé, permettant aux patients de mieux comprendre leurs dossiers médicaux via des interactions en langage naturel. Le portail alimenté par l'IA, construit sur les modèles de pointe d'OpenAI, aidera à déchiffrer la terminologie médicale complexe, les résultats de laboratoire et les plans de traitement.

Le système permettra aux patients de poser des questions sur leurs dossiers médicaux, de se préparer aux consultations, de rédiger des messages et d'organiser des suivis. Des mesures strictes de protection de la vie privée garantissent que OpenAI ne stockera aucune donnée médicale personnelle. Le portail ne produira pas de diagnostics ni de recommandations thérapeutiques ; il se concentrera sur l'explication des concepts médicaux et l'amélioration de la communication patient-médecin.

Le portail patient Oracle propulsé par OpenAI devrait être généralement disponible en 2026, sa mise à disposition étant subordonnée aux approbations réglementaires selon les juridictions.

Oracle (NYSE:ORCL) hat Pläne angekündigt, erweiterte KI-Funktionen in sein Health Patient Portal zu integrieren, damit Patienten ihre medizinischen Unterlagen besser durch natürliche Sprachinteraktionen verstehen können. Das KI-gestützte Portal, das auf OpenAIs fortschrittlichen Modellen basiert, wird dabei helfen, komplexe medizinische Fachbegriffe, Laborergebnisse und Behandlungspläne zu erläutern.

Das System ermöglicht Patienten, Fragen zu ihren medizinischen Aufzeichnungen zu stellen, sich auf Arzttermine vorzubereiten, Nachrichten zu verfassen und Nachsorgetermine zu planen. Wichtige Datenschutzmaßnahmen stellen sicher, dass keine persönlichen medizinischen Daten von OpenAI gespeichert werden. Das Portal wird keine Diagnosen oder Therapieempfehlungen erstellen, sondern sich darauf konzentrieren, medizinische Konzepte zu erklären und die Kommunikation zwischen Patient und Arzt zu erleichtern.

Das OpenAI-gestützte Oracle Patient Portal soll im Jahr 2026 allgemein verfügbar sein, wobei die Verfügbarkeit von den regulatorischen Zulassungen in den jeweiligen Rechtsgebieten abhängt.

Positive
  • Integration of advanced AI capabilities to improve patient understanding of medical records
  • Enhanced patient engagement through natural language interactions and simplified medical terminology
  • Robust privacy safeguards ensuring no personal medical data storage by OpenAI
  • Streamlined appointment scheduling and secure messaging capabilities
Negative
  • Extended timeline for general availability (2026)
  • Deployment dependent on pending regulatory approvals

Insights

Oracle's AI-powered patient portal enhances healthcare tech positioning, driving potential market growth through improved patient engagement and satisfaction.

Oracle's upcoming integration of AI capabilities into its Health Patient Portal represents a strategic expansion of its healthcare technology ecosystem. By leveraging OpenAI's frontier models, Oracle is positioning itself at the intersection of two high-growth markets: healthcare information systems and artificial intelligence.

The enhanced portal will allow patients to decode complex medical terminology, understand lab results, prepare for physician visits, draft messages to providers, and schedule appointments—all through natural language interactions. This addresses a critical pain point in healthcare: patient comprehension and engagement with their medical information.

From a competitive standpoint, this development strengthens Oracle's healthcare portfolio following its $28 billion acquisition of Cerner in 2022. The AI integration creates differentiation in the crowded electronic health record (EHR) market, where patient engagement features are becoming increasingly important for provider selection.

The timing of this announcement—with general availability planned for 2026—gives Oracle a significant runway to refine the technology while establishing market expectations. The emphasis on privacy protection ("no personal medical data is stored by OpenAI") and appropriate AI limitations ("does not generate any diagnosis, medication, or treatment recommendations") demonstrates Oracle's understanding of healthcare's regulatory environment.

This development aligns with broader healthcare industry trends toward patient empowerment, digital health engagement, and the application of AI for administrative efficiency. By improving the patient experience, Oracle potentially enhances the value proposition of its entire healthcare technology stack to institutional customers.

AI can summarize and simplify complex medical information and enable patients to ask questions to quickly get information, such as the results of a recent lab test

ORLANDO, Fla., Sept. 10, 2025 /PRNewswire/ -- ORACLE HEALTH AND LIFE SCIENCES SUMMIT -- Soon, patients using the Oracle Health Patient Portal1 to view their comprehensive medical records will be able to engage with new AI capabilities to get secure, clear, plain-language explanations of diagnoses, test results, and treatment options. They will also be able to ask clarifying questions about their individual medical record directly within the portal. For instance, instead of struggling with jargon, users can simply ask, "What does this abbreviation mean?" Or "What was the result of my latest cholesterol test?" The AI will deliver context-aware answers instantly, helping patients better understand and manage their care.

These capabilities build on the recently released,2 AI-enabled, Oracle Health electronic health record. The EHR enables clinicians to be more present during patient interactions and easily access the information and tools they need to enhance quality of care. Bringing OpenAI's technology into the Oracle Health Patient Portal will mark the next step in the company's strategy to deliver conversational AI across healthcare – empowering clinicians and patients alike with actionable intelligence that can help improve wellness.

"Delivering ChatGPT-like conversational experiences in the Oracle Health Patient Portal - built on OpenAI frontier models and within Oracle's secure safeguards - demonstrates how responsible AI can empower patients with more information about their health," said Seema Verma, executive vice president and general manager, Oracle Health and Life Sciences. "With advanced conversational AI embedded across a patient's comprehensive medical record, people can be more proactive in managing their care by asking questions and gaining a deeper understanding of their health. This level of engagement is crucial in helping to keep patients on track with their treatment plans, ultimately supporting better outcomes and a more personalized healthcare experience that builds greater patient satisfaction."

AI-guided conversation meets care

With the Oracle Health Patient Portal, patients viewing their complete medical record will be able to use AI to:

  • Explain complex results: For example, if a lab report shows an unfamiliar value like "eGFR: 52," the AI-enabled portal can explain what that measure represents and why it is commonly monitored.
  • Simplify medical terminology: The portal can translate terms like "hypertensive heart disease" into easy-to-understand language.
  • Prepare for doctor visits: After reviewing lab results, patients can ask questions such as, "My glucose level is up, could that be related to my recent prescription changes?" Or "I am concerned about my blood pressure, what should I ask my doctor about medications and lifestyle changes?"
  • Draft messages: The portal can aid patients in creating clear and relevant questions to send to their clinician through the Oracle Health Patient Portal's secure message center.
  • Schedule follow-up care: The AI-enabled portal also provides multiple appointment options and alternative suggestions to quickly and easily help the patient book a convenient time.

The AI-powered patient portal is built on OpenAI's frontier models. To protect patient privacy, no personal medical data is stored by OpenAI. The system also does not generate any diagnosis, medication, or treatment recommendations. Instead, it focuses on simplifying complex concepts and terms to help people understand and prepare for follow-up conversations with their care team. To provide additional clarity for patients, AI-generated text is highlighted with a visual bar and cites the sources of its information.

To learn more, join the live action today at the Oracle Health and Life Sciences Summit by visiting https://www.oracle.com/health/health-life-sciences-summit/.

  1. The OpenAI powered Oracle Patient Portal is planned for general availability in calendar year 2026. Products and features may vary country to country and timing of availability may depend on regulatory approvals in applicable jurisdictions.
  2. Certifications are currently in progress. Customers can go live on production deployments of the new EHR pending final regulatory approval.

About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks
Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.

This announcement outlines Oracle's general product direction. It is intended for information purposes only and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle's products may change and remains at the sole discretion of Oracle Corporation.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/oracle-to-bring-new-ai-capabilities-to-its-patient-portal-making-it-easier-for-people-to-understand-their-medical-records-302552411.html

SOURCE Oracle

FAQ

What new AI features is Oracle adding to its Health Patient Portal?

Oracle is adding AI capabilities that will provide plain-language explanations of diagnoses, test results, and treatment options. The system will allow patients to ask questions about their medical records and receive instant, context-aware answers.

How will Oracle protect patient privacy in its AI-powered Health Patient Portal?

Oracle has implemented security safeguards ensuring that no personal medical data is stored by OpenAI. The system also does not generate diagnoses, medication, or treatment recommendations.

When will Oracle's AI-powered Patient Portal be available?

The OpenAI-powered Oracle Patient Portal is planned for general availability in calendar year 2026, with timing dependent on regulatory approvals in applicable jurisdictions.

What specific tasks can patients perform with Oracle's new AI-enabled Patient Portal?

Patients can use the AI to explain complex lab results, simplify medical terminology, prepare questions for doctor visits, draft messages through the secure message center, and schedule follow-up care appointments.

How does Oracle's AI integration affect healthcare providers and patient care?

The AI integration aims to improve patient engagement, help patients better understand and manage their care, and keep them on track with treatment plans. It supports better outcomes and creates a more personalized healthcare experience.
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