OpenText and Foundry Survey of IT Leaders Shows that AI Success Depends on Maturity, But Information Readiness is the Equalizer
OpenText (NASDAQ: OTEX) has released new research conducted by Foundry revealing a significant gap in AI adoption success rates. The study, surveying 515 senior IT leaders globally, shows that 70% of mature AI users report high satisfaction with their return on AI investment (ROAI), compared to only 42% of new adopters.
Organizations are investing an average of $5.4 million annually in generative AI tools, infrastructure, and talent. The research highlights that successful AI implementation heavily depends on information management maturity, with security and compliance risk (44%) being the top challenge. Less than half of organizations rate their governance as "very well," indicating a significant barrier to AI scaling.
OpenText (NASDAQ: OTEX) ha pubblicato una nuova ricerca condotta da Foundry che evidenzia un significativo divario nei tassi di successo dell'adozione dell'IA. Lo studio, che ha intervistato 515 dirigenti IT senior a livello globale, mostra che il 70% degli utenti IA maturi segnala un alto livello di soddisfazione per il ritorno sull'investimento in IA (ROAI), rispetto al 42% dei nuovi adottanti.
Le organizzazioni spendono in media 5,4 milioni di dollari all'anno in strumenti generativi di IA, infrastrutture e talenti. La ricerca evidenzia che una corretta implementazione dell'IA dipende significativamente dalla maturità della gestione delle informazioni, con il rischio di sicurezza e conformità (44%) come principale sfida. Meno della metà delle organizzazioni valuta la propria governance come "molto efficace", indicando una barriera significativa alla scalabilità dell'IA.
OpenText (NASDAQ: OTEX) ha publicado una nueva investigación realizada por Foundry que revela una brecha significativa en las tasas de éxito de la adopción de la IA. El estudio, que encuestó a 515 líderes de TI senior en todo el mundo, muestra que el 70% de los usuarios de IA maduros reporta una alta satisfacción con su retorno de la inversión en IA (ROAI), frente al 42% de los nuevos adoptores.
Las organizaciones están invirtiendo un promedio de $5.4 millones anuales en herramientas de IA generativa, infraestructura y talento. La investigación subraya que la implementación exitosa de la IA depende en gran medida de la madurez de la gestión de la información, con el riesgo de seguridad y cumplimiento (44%) como el principal desafío. Menos de la mitad de las organizaciones califica su gobernanza como “muy bien”, lo que indica una barrera significativa para escalar la IA.
OpenText (NASDAQ: OTEX)가 Foundry가 수행한 새로운 연구를 발표했습니다. 이 연구는 글로벌 IT 리더 515명을 대상으로 AI 채택 성공률의 큰 격차를 보여줍니다. 연구에 따르면 성숙한 AI 사용자 중 70%가 AI 투자 수익(ROAI)에 대해 높은 만족감을 보고한 반면, 새로운 도입자의 42%에 불과합니다.
조직은 생성형 AI 도구, 인프라 및 인재에 연간 평균 $540만을 투자하고 있습니다. 연구는 AI 구현의 성공이 정보 관리의 성숙도에 크게 좌우되며, 보안 및 규정 준수 위험(44%)이 최고 과제로 꼽혔습니다. 조직의 절반 미만만이 거버넌스를 “매우 잘한다”로 평가하여 AI 확장의 큰 걸림돌이 되고 있습니다.
OpenText (NASDAQ: OTEX) a publié une nouvelle étude réalisée par Foundry révélant un écart significatif dans les taux de réussite de l’adoption de l’IA. L’étude, qui a interrogé 515 responsables IT senior dans le monde, montre que 77% des utilisateurs d’IA matures déclarent une forte satisfaction de leur retour sur investissement en IA (ROAI), contre seulement 42% des nouveaux adopteurs.
Les organisations investissent en moyenne 5,4 millions de dollars par an dans des outils d’IA générative, des infrastructures et des talents. La recherche souligne que la mise en œuvre réussie de l’IA dépend fortement de la maturité de la gestion de l’information, le risque de sécurité et de conformité (44%) constituant le principal défi. Moins de la moitié des organisations évaluent leur gouvernance comme « très efficace », ce qui représente un obstacle majeur à l’évolutivité de l’IA.
OpenText (NASDAQ: OTEX) hat neue von Foundry durchgeführte Forschung veröffentlicht, die eine signifikante Lücke in den Erfolgsquoten bei der KI-Einführung aufzeigt. Die Studie, die 515 leitende IT-Führungskräfte weltweit befragte, zeigt, dass 70 % der ausgereiften KI-Anwender eine hohe Zufriedenheit mit dem ROI der KI berichten, verglichen mit nur 42 % derNeu-Anwender.
Organisationen investieren durchschnittlich 5,4 Mio. USD pro Jahr in generative KI-Tools, Infrastruktur und Talente. Die Forschung betont, dass eine erfolgreiche Implementierung von KI stark von der Reife des Informationsmanagements abhängt, wobei Sicherheits- und Compliance-Risiken (44 %) die größte Herausforderung darstellen. Weniger als die Hälfte der Organisationen bewertet ihre Governance als „sehr gut“, was eine wesentliche Barriere für die Skalierung von KI darstellt.
OpenText (ناسداك: OTEX) أصدرت بحثاً جديداً أجرته Foundry يكشف فجوة كبيرة في معدلات نجاح اعتماد الذكاء الاصطناعي. الدراسة التي شملت 515 من كبار قادة تكنولوجيا المعلومات حول العالم تُظهر أن 70% من مستخدمي الذكاء الاصطناعي الناضجين يعبّرون عن رضا عالٍ عن العائد على الاستثمار في الذكاء الاصطناعي (ROAI)، مقارنة بـ 42% من القائمين بالتبني الجدد.
تستثمر المؤسسات بمعدل 5.4 ملايين دولار سنوياً في أدوات الذكاء الاصطناعي التوليدية والبنية التحتية والمواهب. تسلط الدراسة الضوء على أن التنفيذ الناجح للذكاء الاصطناعي يعتمد بشكل كبير على نضج إدارة المعلومات، حيث أن مخاطر الأمن والامتثال (44%) تمثل التحدي الأكبر. أقل من نصف المؤسسات تقيم حوكمتها بأنها «فعالة جدًا»، ما يشير إلى عائق كبير أمام توسيع نطاق الذكاء الاصطناعي.
OpenText（纳斯达克股票代码：OTEX） 发布了由 Foundry 进行的新的研究，显示在 AI 采用成功率方面存在显著差距。该研究对全球 515 位高级 IT 领导进行调查，结果显示 成熟的 AI 用户中有 70% 报告对 AI 投资回报率（ROAI）非常满意，而 新 adopters 的比例只有 42%。
组织在生成式 AI 工具、基础设施和人才上的年均投入约 540 万美元。研究强调，AI 成功落地在很大程度上取决于信息管理的成熟度，安全与合规风险（44%）是最大的挑战。不到一半的组织将其治理评为“非常好”，这成为 AI 规模化的一大障碍。
- 70% of mature AI users report high satisfaction with ROAI
- Organizations investing significant amount ($5.4M annually) in AI development
- Multi-agent AI viewed as 'game-changing' among mature users
- Only 42% of new AI adopters satisfied with ROAI
- Less than half of organizations rate their governance as working 'very well'
- Security and compliance risk remains top challenge at 44%
Nearly
The survey of 515 CIOs and other senior enterprise IT leaders shows that while nearly
A financial services CIO respondent described this challenge by stating, "Our business wants more AI and our security and IT are panicking because nobody knows how to secure it and run it in a well-governed way." A VP in healthcare echoed the same sentiment, noting that "AI success depends on better metadata management, stronger governance, and classification."
Maturity Drives ROAI
The research shows that the benefits of AI compound with experience. Organizations that have advanced further on AI invest more, measure success in more meaningful ways, and see stronger returns as a result.
- Mature users measure ROAI by problem-solving impact and risk reduction, while newer adopters focus more narrowly on efficiency gains.
- Enterprises allocate an average of
$5.4 million - Multi-agent AI is viewed as "game-changing" among mature users and seen as critical for tackling complex issues.
"AI's value does not appear overnight. Real returns come when enterprises move beyond surface-level automation to solve real problems. That takes secure, well-governed information. Without that foundation, ROAI is almost impossible to achieve," said Savinay Berry, Chief Product Officer and Chief Technology Officer at OpenText. "We give organizations that foundation by simplifying information complexity, strengthening governance, and ensuring information is ready for AI."
Information Readiness Is Essential
Despite different levels of maturity, nearly all enterprises agree that information readiness is essential to unlocking AI's full value.
- Security and compliance risk (
44% ) remains the top information management challenge. - Less than half of organizations rate their governance as working "very well," highlighting a major barrier to scaling AI.
- When choosing partners, both new and mature adopters rank deep expertise in secure information management at the top (
50% and49% , respectively).
Additional Resources
- Read the full report on ROAI, adoption, investments, and challenges.
- Read more about the findings on our blog.
Survey Methodology
The survey, conducted by Foundry in June 2025, captured quantitative and verbatim insights from 515 senior IT leaders across
About OpenText
OpenText™ is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way – through Information Management. For more information about OpenText (NASDAQ/TSX: OTEX), please visit us at www.opentext.com.
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Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Further, readers should note that we may announce information using our website, press releases, securities law filings, public conference calls, webcasts and the social media channels identified on the Investors section of our website (https://investors.opentext.com). Such social media channels may include the Company's or our CEO's blog, Twitter account or LinkedIn account. The information posted through such channels may be material. Accordingly, readers should monitor such channels in addition to our other forms of communication.
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