Palo Alto Networks Announces New Prisma AIRS Integrations With Factory, Glean, IBM and ServiceNow to Secure the AI Agent Boom

Rhea-AI Summary

Palo Alto Networks (NASDAQ: PANW) on Nov 18, 2025 announced native integrations of Prisma AIRS with AI agent platforms from Factory, Glean, IBM and ServiceNow to provide real-time, in-line protection against prompt injection, tool misuse and malicious agent behavior. The integrations embed Prisma AIRS protections directly into developer, search, automation and IT workflow platforms to secure prompts, LLM responses, tool calls and runtime agent actions.

The company says these native connections aim to reduce security friction for faster AI agent adoption at scale and are available now across the named partner platforms, including IBM watsonx Orchestrate and IBM Agent Connect catalog.

Insights

Cybersecurity Partnerships Analyst

Palo Alto Networks expands Prisma AIRS native integrations with four major platforms to provide in-line AI agent security for enterprise deployments.

By embedding Prisma AIRS into Factory, Glean, IBM and ServiceNow, the announcement dated Nov. 18, 2025 describes a direct mechanism to inspect prompts, responses and tool calls inside those platforms. This places runtime threat prevention and prompt-security controls where agent workflows execute, which can reduce friction for enterprise AI rollouts and preserve existing platform workflows.

The effectiveness of these integrations depends on integration depth, coverage of supported attack vectors and customers’ willingness to enable inline controls. The release cites protection against prompt injection, tool misuse and malicious agent behavior and lists availability on IBM Agent Connect and general availability with Glean, but it does not disclose technical coverage metrics, performance impact, or adoption figures.

Watch for three concrete near-term signs of execution: announcements of customer deployments or reference customers, technical documentation showing supported data flows and enforcement points, and any latency/throughput benchmarks published within the next 2026 product cycles. These items will clarify security coverage and operational tradeoffs for organizations adopting AI agents at scale.

Allowing customers to safely accelerate AI agent adoption across the enterprise while removing security roadblocks

SANTA CLARA, Calif., Nov. 18, 2025 /PRNewswire/ -- In today's enterprise, the adoption of AI agents is increasing dramatically, with production numbers projected to hit 1.3 billion by 2028. This rapid deployment introduces significant, yet often unseen, security risks. Today, Palo Alto Networks (NASDAQ: PANW), the global cybersecurity leader, announced the next wave of secure AI innovation, unveiling new native integrations of Prisma^® AIRS™ with industry-leading AI agent platforms from Factory, Glean, IBM and ServiceNow, to provide real-time, in-line defense against prompt injections, tool misuse and malicious agent behavior.

The new native, end-to-end integrations secure AI workloads right where customers are doing business, enabling safe, trusted and secure AI adoption. By embedding the robust protection of Prisma AIRS, the world's most comprehensive AI security platform, directly within the platforms that customers rely on, the friction and security concerns that typically slow down an AI rollout are addressed. This allows organizations to harness the transformative power of AI agents rapidly and at scale.

Anand Oswal, Executive Vice President of Network & AI Security, Palo Alto Networks
"The enterprise race to deploy AI agents demands a platform that turns security from a roadblock into an accelerator for innovation. Prisma AIRS is that platform, offering frictionless, end-to-end protection that helps customers scale security across multiple AI agent platforms. Through our deep, native integrations with Factory, Glean, IBM and ServiceNow, we are providing the trusted security foundation required for rapid deployment that directly boosts customer productivity."

The new integrations with Prisma AIRS include:

Factory: The integration of Prisma AIRS into Factory will secure developer coding workflows against new risks by inspecting prompts, responses and subsequent tool calls. By securing every AI model interaction in and out of Factory, teams can roll out AI-powered development faster, with the confidence that their code and data are protected end to end.

Matan Grinberg, Co-founder & CEO, Factory
"This partnership brings two categories together — agentic development and autonomous security. By integrating Factory's agent-native development platform with Palo Alto Networks Prisma AIRS, we will give organizations the power to build with AI while staying fully protected in real-time."

Glean: The Prisma AIRS integration with Glean, now generally available, allows teams to adopt AI faster without compromising security. This integration complements Glean's existing security architecture with additional real-time protection by scanning AI agent user prompts and LLM responses for a powerful layer of defense.

Sunil Agrawal, CISO, Glean
"Enterprises are deploying AI agents faster than ever, and security has to evolve just as quickly. Glean's platform already enforces rigorous data governance and real-time protection for every agent action. Our integration with Prisma AIRS builds on that foundation — adding intelligent runtime defense against prompt injection, data leakage and other emerging threats. It's how we help customers scale AI responsibly, with security embedded at every layer."

IBM: Prisma AIRS is now integrated into IBM Automation and AI technologies. watsonx Orchestrate helps enterprises build, deploy, manage and orchestrate AI agents, making them more efficient and easier to scale across a business. The Prisma AIRS integration with watsonx Orchestrate offers real-time threat prevention for managing complex tasks across multiple AI agents and is available on the IBM Agent Connect catalog. Additionally, IBM Project Bob is an AI-powered software development partner that helps enterprise teams write, test and secure code faster. The Prisma AIRS integration with Bob will perform prompt security, detecting and preventing vulnerable and malicious code.

Neel Sundaresan, General Manager, Automation and AI, IBM 
"As AI and intelligent agents become core to how enterprises build applications and run their businesses, our customers depend on platforms like watsonx Orchestrate to design, manage and scale agent-driven automation and AI augmentation. With Project Bob, we are infusing AI throughout the software development lifecycle — from automating routine work to accelerating complex problem-solving. As prompts, code, build systems and agentic workflows become mission-critical, Prisma AIRS plays a vital role in safeguarding them at every stage, ensuring the governance and trust enterprises demand for AI at scale."

ServiceNow: ServiceNow AI Agent Studio allows users to create and manage AI agents and agentic workflows in one place. The Prisma AIRS integration will help secure AI agent workflows in the ServiceNow AI Platform before the agents perform actions, helping eliminate new AI ecosystem risks from code to runtime.

Ravi Krishnamurthy, Vice President, AI Platform, ServiceNow
"At ServiceNow, we recognize the transformative power of trusted AI in shaping the future of enterprise operations. By providing customers the ability to integrate with Palo Alto Networks Prisma AIRS, we are extending our foundation of security and governance that enables organizations to leverage AI agents effectively. This collaboration empowers businesses to unlock new efficiencies and drive innovation, allowing them to harness AI's full potential while ensuring their operations remain resilient and secure."

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About Palo Alto Networks
As the global AI and cybersecurity leader, Palo Alto Networks (NASDAQ: PANW) is dedicated to protecting our digital way of life via continuous innovation. Trusted by more than 70,000 organizations worldwide, we provide comprehensive AI-powered security solutions across network, cloud, security operations and AI, enhanced by the expertise and threat intelligence of Unit 42. Our focus on platformization allows enterprises to streamline security at scale, ensuring protection fuels innovation. Explore more at www.paloaltonetworks.com.

Palo Alto Networks, Prisma, Prisma AIRS, and the Palo Alto Networks logo are trademarks of Palo Alto Networks, Inc. in the United States and in jurisdictions throughout the world. All other trademarks, trade names, or service marks used or mentioned herein belong to their respective owners.

This release contains forward-looking statements that involve risks, uncertainties and assumptions, including, without limitation, statements regarding the benefits, impact, or performance or potential benefits, impact or performance of our products and technologies or future products and technologies. These forward-looking statements are not guarantees of future performance, and there are a significant number of factors that could cause actual results to differ materially from statements made in this release. We identify certain important risks and uncertainties that could affect our results and performance in our most recent Annual Report on Form 10-K, our most recent Quarterly Report on Form 10-Q, and our other filings with the U.S. Securities and Exchange Commission from time-to-time, each of which are available on our website at investors.paloaltonetworks.com and on the SEC's website at www.sec.gov. All forward-looking statements in this release are based on information available to us as of the date hereof, and we do not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.

 

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SOURCE Palo Alto Networks, Inc.

FAQ

What did Palo Alto Networks announce on Nov 18, 2025 about Prisma AIRS (PANW)?

Palo Alto Networks announced native Prisma AIRS integrations with Factory, Glean, IBM and ServiceNow to secure AI agents in real time.

How do the Prisma AIRS integrations with IBM watsonx Orchestrate affect PANW customers?

The integration adds real-time threat prevention for agent orchestration and appears in the IBM Agent Connect catalog.

Is the Prisma AIRS integration with Glean available now for PANW customers?

Yes, the press release says the Prisma AIRS integration with Glean is generally available.

What AI agent risks does Prisma AIRS aim to prevent for PANW users?

Prisma AIRS targets prompt injection, data leakage, tool misuse and malicious agent behavior at runtime.

Which developer workflows will Prisma AIRS secure via the Factory integration?

The Factory integration secures developer coding workflows by inspecting prompts, responses and subsequent tool calls.

Will the ServiceNow integration protect AI agent actions before they run for PANW customers?

Yes, the Prisma AIRS integration with ServiceNow is described as helping secure agent workflows before agents perform actions.