PetMed Express, Inc. and Dutch Announce Partnership to Provide Accessible Telehealth Services for Pets
PetMed Express (NASDAQ: PETS) has announced a strategic partnership with Dutch, a virtual veterinary care provider, to expand accessible telehealth services for pets. Through this collaboration, pet parents can access Dutch's virtual veterinary team for 24/7 appointments in 34 states via a monthly membership program. Dutch's platform has completed nearly 700,000 visits and offers treatment for over 150 conditions.
The partnership aims to address the nationwide veterinarian shortage affecting 129 million Americans (38% of the population) who live in vet-care "deserts." Dutch's virtual care platform will integrate with PetMeds' medication services, enabling pet parents to obtain prescriptions efficiently while ensuring professional veterinary guidance remains central to pet healthcare.
PetMed Express (NASDAQ: PETS) ha annunciato una partnership strategica con Dutch, un fornitore di servizi veterinari virtuali, per ampliare l'accesso ai servizi di telemedicina per animali domestici. Grazie a questa collaborazione, i proprietari di animali potranno accedere al team veterinario virtuale di Dutch per appuntamenti 24/7 in 34 stati attraverso un programma di abbonamento mensile. La piattaforma di Dutch ha completato quasi 700.000 visite e offre trattamenti per oltre 150 condizioni.
L'obiettivo della partnership è affrontare la carenza nazionale di veterinari che interessa 129 milioni di americani (il 38% della popolazione) che vivono in aree prive di servizi veterinari. La piattaforma di assistenza virtuale di Dutch si integrerà con i servizi di medicazione di PetMeds, permettendo ai proprietari di animali di ottenere prescrizioni in modo efficiente, mantenendo al centro dell'assistenza la guida professionale veterinaria.
PetMed Express (NASDAQ: PETS) ha anunciado una alianza estratégica con Dutch, un proveedor de atención veterinaria virtual, para ampliar los servicios de telemedicina accesibles para mascotas. A través de esta colaboración, los dueños de mascotas podrán acceder al equipo veterinario virtual de Dutch para citas 24/7 en 34 estados mediante un programa de membresía mensual. La plataforma de Dutch ha completado casi 700,000 visitas y ofrece tratamiento para más de 150 condiciones.
La alianza tiene como objetivo abordar la escasez nacional de veterinarios que afecta a 129 millones de estadounidenses (el 38% de la población) que viven en “desiertos” de atención veterinaria. La plataforma de atención virtual de Dutch se integrará con los servicios de medicación de PetMeds, permitiendo a los dueños obtener recetas de manera eficiente, asegurando que la orientación veterinaria profesional siga siendo fundamental en el cuidado de las mascotas.
PetMed Express (NASDAQ: PETS)는 가상 수의 진료 제공업체인 Dutch와 전략적 파트너십을 발표하여 반려동물을 위한 접근 가능한 원격 진료 서비스를 확대합니다. 이번 협력을 통해 반려동물 보호자는 34개 주에서 24시간 연중무휴로 Dutch의 가상 수의사 팀과 월간 멤버십 프로그램을 통해 상담할 수 있습니다. Dutch 플랫폼은 거의 70만 건의 방문을 완료했으며 150개 이상의 질환에 대한 치료를 제공합니다.
이 파트너십은 수의사 부족 문제로 인해 수의 진료 사각지대에 거주하는 1억 2,900만 명의 미국인(인구의 38%)을 지원하는 것을 목표로 합니다. Dutch의 가상 진료 플랫폼은 PetMeds의 약품 서비스와 통합되어, 반려동물 보호자가 처방전을 효율적으로 받을 수 있도록 하며, 전문 수의사의 지도가 반려동물 건강 관리의 중심에 있도록 보장합니다.
PetMed Express (NASDAQ : PETS) a annoncé un partenariat stratégique avec Dutch, un fournisseur de soins vétérinaires virtuels, afin d'élargir l'accès aux services de télémédecine pour les animaux de compagnie. Grâce à cette collaboration, les propriétaires d'animaux peuvent accéder à l'équipe vétérinaire virtuelle de Dutch pour des rendez-vous 24h/24 et 7j/7 dans 34 États via un programme d'abonnement mensuel. La plateforme de Dutch a réalisé près de 700 000 consultations et propose des traitements pour plus de 150 affections.
Ce partenariat vise à répondre à la pénurie nationale de vétérinaires qui touche 129 millions d'Américains (38 % de la population) vivant dans des zones dites « déserts vétérinaires ». La plateforme de soins virtuels de Dutch sera intégrée aux services de médication de PetMeds, permettant aux propriétaires d'animaux d'obtenir des prescriptions de manière efficace tout en garantissant que l'accompagnement vétérinaire professionnel reste au cœur des soins aux animaux.
PetMed Express (NASDAQ: PETS) hat eine strategische Partnerschaft mit Dutch, einem Anbieter virtueller tierärztlicher Versorgung, angekündigt, um den Zugang zu telemedizinischen Dienstleistungen für Haustiere zu erweitern. Durch diese Zusammenarbeit können Tierhalter in 34 Bundesstaaten rund um die Uhr Termine mit dem virtuellen Tierärzteteam von Dutch über ein monatliches Mitgliedschaftsprogramm wahrnehmen. Die Plattform von Dutch hat fast 700.000 Besuche durchgeführt und bietet Behandlungen für über 150 Erkrankungen an.
Die Partnerschaft zielt darauf ab, den landesweiten Tierarztmangel zu bekämpfen, der 129 Millionen Amerikaner (38 % der Bevölkerung) betrifft, die in sogenannten tierärztlichen „Wüsten“ leben. Die virtuelle Pflegeplattform von Dutch wird in die Medikamentendienste von PetMeds integriert, sodass Tierhalter effizient Rezepte erhalten können, während die professionelle tierärztliche Beratung weiterhin im Mittelpunkt der Tiergesundheit steht.
- Partnership addresses significant market need with 129 million Americans lacking easy access to pet care
- Integration expands PetMeds' healthcare ecosystem and revenue opportunities
- Access to Dutch's network of 200 veterinarians providing 24/7 virtual care in 34 states
- Proven platform with 700,000 completed visits and treatment options for 150+ conditions
- Limited to 34 states, not nationwide coverage
- Requires monthly membership subscription, adding recurring costs for pet owners
Insights
PetMeds' partnership with Dutch strengthens its ecosystem by addressing veterinary access gaps and creating new prescription pathways in an underserved market.
This partnership between PetMeds and Dutch represents a strategic alignment that addresses a significant market gap in pet healthcare. The press release highlights that 38% of Americans (approximately 129 million people) live in veterinary care "deserts," creating substantial barriers to accessing professional pet healthcare. By integrating Dutch's telehealth platform, which has already conducted 700,000 visits and offers treatment for over 150 conditions, PetMeds is positioning itself at the intersection of virtual care and medication fulfillment.
The strategic rationale is clear: PetMeds gains a direct channel to potential prescription customers through Dutch's platform, while Dutch benefits from PetMeds' established medication fulfillment capabilities. This allows PetMeds to capture prescription revenue that might otherwise be lost due to accessibility barriers, particularly in underserved regions.
This move represents a continued evolution of PetMeds' business model beyond its traditional roots as an online pharmacy. By creating a more comprehensive pet healthcare ecosystem, the company is adapting to changing consumer expectations and addressing competitive pressures from larger e-commerce players that have entered the pet medication space.
Dutch's monthly membership model creates potential for recurring revenue touchpoints rather than purely transactional relationships. With 24/7 virtual veterinary appointments available across 34 states and support from 200 employed veterinarians, the scale of this partnership appears substantial.
This collaboration aligns with broader industry trends toward telehealth adoption in pet care, accelerated both by convenience demands and the documented veterinarian shortage. For PetMeds, which historically focused primarily on medication fulfillment, this partnership advances its transformation toward becoming a more comprehensive pet healthcare platform.
Strategic Collaboration Marks PetMeds’ Latest Move in Expanding Its Pet Healthcare Ecosystem
DELRAY BEACH, Fla. and OAKLAND, Calif., May 07, 2025 (GLOBE NEWSWIRE) -- PetMed Express, Inc., parent company of PetMeds and PetCareRx (Nasdaq: PETS), today announced a new strategic partnership with virtual veterinary care provider Dutch. The collaboration marks PetMeds’ latest move to expand its provider ecosystem with affordable, accessible pet healthcare options. The new partnership will enable pet parents to leverage Dutch’s convenient technology and veterinary team to secure prescriptions for PetMeds’ broad selection of medications in a timely manner.
“This partnership expands the accessibility of pet telemedicine, which can help fill gaps in care, as the nationwide vet shortage has left more than 129 million Americans without easy access to pet care,” said Joe Spector, Founder and CEO of Dutch. “Through this collaboration, we are looking forward to reaching a broader audience of pet parents in need of care and medications.”
“At PetMeds, we believe the veterinarian is—and will always be—at the center of a pet’s healthcare journey,” said Sandra Campos, President and CEO of PetMeds. “By integrating Dutch’s virtual care platform into our growing pet health ecosystem, we’re expanding access to timely, professional care, particularly when in-person visits aren’t possible due to geography, timing or cost. This partnership is designed to support the 200 veterinarians who are employed by Dutch and aid continuity of care while helping ensure pet parents receive expert guidance, whenever and wherever it’s needed.”
Under the partnership, pet parents will be able to sign up for a monthly Dutch membership and be connected virtually with veterinarians for 24/7 appointments in 34 states. Since launched, Dutch has completed almost 700,000 visits and offers treatment options for over 150 conditions, including flea and tick medication and treatments for allergies and joint pain.
Consumer awareness and adoption of veterinary telehealth options are accelerating as pet parents look for more affordable, accessible ways to keep their beloved pets healthy and happy. Dutch’s recently released 2025 State of Veterinary Care Report found that 129 million Americans, or roughly
About PetMed Express, Inc.
Founded in 1996, PetMeds is a leader in the consumer pet healthcare sector. As a national online retailer with expert pharmacists and licenses across fifty states, PetMeds.com and PetCareRx.com deliver top branded pharmaceuticals, generics, compounded prescription medications and OTC supplements and vitamins that help pets live longer, healthier lives. The Company strives to offer unparalleled value and convenience that enhance wellness and longevity for dogs, cats, and horses. PetMeds and PetCareRx provide essential pet health offerings through their websites, www.PetMeds.com and www.PetCareRx.com.
About Dutch
Launched in July 2021, Dutch is the first and only veterinary telehealth company connecting licensed, independent veterinarians directly with pets and their parents nationwide. At its inception, Dutch primarily addressed common chronic ailments, such as anxiety and allergies, but has grown to treat over 150 conditions and serve over 40,000 customers. In 2022, Dutch introduced Rx services, which allow the company’s licensed veterinarians to prescribe and ship OTC and prescription medications to patients in 34 states. Dutch memberships, excluding insurance, begin at just
Media Contacts
For PetMeds:
Danielle Poggi
dpoggi@bcg-pr.com
Reed Anderson
investor@petmeds.com
For Dutch:
Melissa Stavenhagen
dutch@solcomms.co
FAQ
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