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PFSweb (NASDAQ: PFSW) recently conducted surveys in the US and UK revealing significant consumer behavior changes during the COVID-19 pandemic. Findings show that 63% of US consumers purchased goods online that they hadn't considered before, compared to 39% in the UK. Additionally, 55% of US and 53% of UK consumers reported increased online shopping. Millennials are notably demanding, with 24% of US and 19% of UK respondents wanting same-day delivery. These insights underline the shift towards eCommerce and the need for retailers to adapt their fulfillment strategies.
PFSweb, a global commerce services company, will present at the East Coast IDEAS Virtual Investor Conference on June 23-24, 2020. The presentation will be available on June 24 at 8:00 a.m. Central time. It can be accessed here. PFSweb focuses on enhancing online shopping experiences for major brands through various services, including order fulfillment and digital marketing.
PFSweb (NASDAQ: PFSW) conducted a study revealing that 44% of consumers tried new brands during COVID-19 due to availability issues. Key findings show that 40% shopped at new websites, and 45% of those will continue post-positive experiences. Additionally, 39% prefer shopping directly on brand websites over marketplaces. Zach Thomann, EVP of PFS, emphasized the need for a quality customer experience to foster long-term loyalty in these challenging times.
PFSweb reports that over 54% of U.S. companies plan to revamp their long-term strategies due to the COVID-19 pandemic. The research, conducted by Opinium and LiveArea, indicates that 51% of businesses will invest in digital technologies. Key findings include 43% focusing on digital commerce and 41% prioritizing IT infrastructure. Concerns about the economic downturn are expressed by 58% of respondents, with 55% seeking clarity from the government. The report stresses that agility and quick adaptation to digital approaches are crucial for survival in the changing market.
PFSweb, a global commerce services company, will participate in two financial conferences in May 2020. The Needham Virtual Technology & Media Conference is scheduled for May 19 at 3:15 p.m. ET, featuring a webcast available here. Additionally, PFSweb will attend the Craig-Hallum Institutional Investor Conference on May 27, in a virtual 1x1 meeting format. The company specializes in managing the online shopping experience for major brands, including Procter & Gamble and L’Oréal USA, providing various services to enhance customer engagement.
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PFSweb, Inc. reported strong Q1 2020 results, with revenues reaching $76.7 million, a 6% increase from Q1 2019. Service fee revenue grew by 5% to $54.7 million, while service fee gross margin improved to 36.1%. The net loss narrowed to $0.2 million, or $(0.01) per share, compared to a net loss of $1.2 million in the same quarter last year. Adjusted EBITDA grew 19% to $4.0 million. Despite challenges from COVID-19, PFSweb continues to expect mid-to-high single-digit growth in SFE revenue for 2020 and remains focused on maintaining cost controls while ensuring employee safety.
PFSweb, Inc. (NASDAQ: PFSW) has partnered with LiveArea to enhance the digital commerce infrastructure for Vari, formerly VariDesk, amidst rising global demand for workspace solutions. This collaboration has led to the creation of five new regional commerce sites using Salesforce Commerce Cloud, supporting operations in the U.S., Canada, U.K., EU, and Australia. Vari’s rebranding and shift to focus on B2B high-growth companies aim to solidify its position as a leading workspace innovation brand. Vari's products are utilized by 98% of Fortune 500 companies, highlighting its market reach.
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