Employers Use IT Certification to Close High‑Risk Skills Gaps and Gain Competitive Advantage, Pearson Study Finds
Rhea-AI Summary
Pearson (PSO) reports employers are increasingly using professional IT certification to close critical skills gaps and drive measurable business value. 78% of employers prioritize certification; certified IT employees deliver an estimated USD 17,646 additional annual value, rising to nearly USD 20,000 with fully up‑to‑date skills.
The study finds 93% report positive ROI, 92% require or strongly prioritize certification, and major gaps persist in AI, machine learning, cybersecurity, and cloud.
Positive
- 78% of employers prioritize professional certification
- Estimated USD 17,646 additional annual value per certified IT employee
- 93% of employers report a positive ROI from certified IT employees
- Organizations requiring certification report 70% competitive advantage
Negative
- Skills gaps concentrated in AI, machine learning, cybersecurity, and cloud
- 60% of organizations reported skills gaps caused significant business impact
- Organizations not requiring certification close skills gaps 9 ppt less effectively (56% vs 65%)
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The largest skills gaps are found in high-risk, high-impact areas such as AI, machine learning, cybersecurity, and cloud computing. Employers don't expect the pressure to ease: nine in ten leaders believe certifications will be more important within the next 3–5 years. Employees echo this sentiment with
The report also finds that employers estimate an average of USD 17,646 in additional annual value for every certified IT employee, rising to nearly USD 20,000 in IT workforces that are fully equipped with up‑to‑date skills. That value is reflected in outcomes employers track closely, including employee performance and retention, cost savings, issue‑resolution time, and customer satisfaction.
Additional findings from the report:
93% of employers report a positive return on investment from certified IT employees.92% of organizations require or strongly prioritize certification as part of their workforce strategy.- Organizations that require certification, versus those that do not, report greater competitive advantage (
70% vs.57% ), and are more successful at closing skills gaps (65% vs56% ). - Of organizations reporting IT skills gaps,
60% say those gaps had a significant business impact in the past year.
"Employers overwhelmingly value certification as a way to build and validate the skills their IT teams need today, and they expect those credentials to matter even more as AI and other technologies continue to reshape roles," said Art Valentine, President of Pearson Assessment and Qualification. "But our research shows that employers see the benefits of certification extending well beyond skills development alone, highlighting its growing importance as a broader workforce investment."
Organizations report that supporting and investing in IT certification contributes to multiple business outcomes:
66% report efficient and reliable IT operations65% cite overall IT team performance64% see successful project completion63% accelerate technology adoption62% strengthen competitive advantage and talent attraction59% improve employee retention
Together, the findings in Pearson's 2026 Value of IT Certification Employer Report make a strong case for certification's growing strategic importance — helping employers build stronger teams and realize broader business benefits, while giving employees clearer pathways to grow, demonstrate their skills, and prepare for what's next.
"The value organizations realize from AI and other advanced technologies ultimately depends on the skills of the people applying them. Certification helps ensure their workforce is prepared to unlock that value," concluded Valentine.
The full report is available at: https://go.pearsonvue.com/voc.
To learn more about professional certifications and Pearson Professional Assessment visit: https://www.pearsonvue.com/.
About the report
The 2026 Value of IT Certification Employer Report is the tenth edition in Pearson's ongoing research series examining the business and workforce impact of professional certification. The study is based on surveys of 505 IT and HR leaders across
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About Pearson
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That's why our c. 18,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world's lifelong learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn't just what we do. It's who we are. Visit us at plc.pearson.com.
Media Contacts
Greg.Forbes@pearson.com
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SOURCE Pearson