Q2 Helps Tri Counties Bank Increase Online Account Openings by 75 Percent

Rhea-AI Summary

Q2 Holdings, Inc. (NYSE: QTWO) announced that Tri Counties Bank (NASDAQ: TCBK) successfully transformed its new customer experience with Q2, increasing online account openings by 75 percent with Q2 Account Open. Tri Counties Bank, a nearly $10 billion bank, is known for its personalized attention to customers and modernized digital experience powered by Q2’s digital banking platform.

Market Research Analyst

The implementation of Q2 Holdings, Inc.'s one-step account opening and onboarding tool by Tri Counties Bank represents a strategic move to enhance customer experience and streamline the account creation process. The reported 75 percent increase in online account openings is a significant uptick, indicating successful adoption and customer satisfaction with the new system. From a market perspective, this could translate into increased customer acquisition and potentially higher deposit growth rates for Tri Counties Bank.

For Q2 Holdings, the successful deployment at a nearly $10 billion bank serves as a strong case study to attract other financial institutions. This could lead to an expansion of Q2's market share in the digital banking solutions space, potentially impacting its revenue growth and stock performance positively. It's important to monitor how this translates into Q2's future earnings reports and whether this growth is sustainable in subsequent quarters.

Financial Analyst

The immediate access to incoming funds due to the expedited account opening process could improve Tri Counties Bank's liquidity position and working capital management. The efficiency gains from the new system may also lead to cost savings in the long run, as the need for manual processing and associated labor costs are reduced. Investors should consider these factors when evaluating the financial health and operational efficiency of Tri Counties Bank.

On the other hand, the financial impact on Q2 Holdings will depend on the scalability of their solutions and the ability to maintain a competitive edge in innovation. The financial technology sector is crowded and continuous investment in R&D is essential. Investors should weigh these considerations against the company's current valuation and growth prospects.

Technology Analyst

The technological advancement that Q2's one-step account opening and onboarding tool represents is noteworthy. The ability to fund new accounts within four minutes is a testament to the efficiency and security of the platform. For the broader fintech industry, this sets a benchmark for customer onboarding experiences.

As financial institutions increasingly prioritize digital transformation, the demand for such tools is likely to grow. The effectiveness of Q2's platform could encourage further innovation and adoption across the sector. It's essential for stakeholders to understand how such technologies can leverage data analytics and artificial intelligence to further enhance the banking experience and operational efficiency.

Q2’s one-step account opening and onboarding tool funds new accounts within four minutes, giving Tri Counties Bank immediate access to incoming funds

AUSTIN, Texas--(BUSINESS WIRE)-- Q2 Holdings, Inc. (NYSE: QTWO), a leading provider of digital transformation solutions for banking and lending, announced today that Tri Counties Bank (NASDAQ: TCBK), a wholly-owned subsidiary of TriCo Bancshares, successfully transformed its new customer experience with Q2, increasing online account openings by 75 percent with Q2 Account Open.

Headquartered in Chico, California, Tri Counties Bank is a nearly $10 billion bank serving both business and personal customers. The bank is known for its Service With Solutions® philosophy, which ensures personalized attention is delivered to customers, as well as for its modernized digital experience powered by Q2’s best-in-class digital banking platform.

“We converted about 100,000 personal banking customers; it was an absolutely phenomenal conversion,” said Josh Parent, vice president and director of product management for Tri Counties Bank. “At the end of the day, we delivered a positive experience for our customers regarding the transition to our new digital banking platform, and we look forward to continued growth and success in our partnership with Q2.”

“Tri Counties Bank's success with Q2 underscores the power of our collaboration,” said Katharine Briggs, senior vice president, Customer Success for Q2. “When account holders are engaged, and the process is seamless, a bank's profitability and efficiency are significantly improved. We look forward to partnering with Tri Counties Bank as they continue to provide a best-in-class digital banking experience for their customers.”

Click here to read Q2’s case study about Tri Counties Bank.

About Q2 Holdings, Inc.

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Q2’s comprehensive solution set allows its customers to better onboard, grow and serve their consumer, small business, and corporate clients. Headquartered in Austin, Texas, Q2 has offices throughout the world and is publicly traded on the NYSE under the stock symbol QTWO. To learn more, please visit Q2.com. Follow us on LinkedIn and X to stay up to date.

About Tri Counties Bank

Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) headquartered in Chico, California, with assets of almost $10 billion and nearly 50 years of financial stability. Tri Counties Bank provides a unique brand of Service With Solutions® for communities throughout California with a breadth of personal, small business and commercial banking services, plus an extensive branch network, access to approximately 40,000 surcharge-free ATMs nationwide, and advanced mobile and online banking. Tri Counties Bank participates in the Cities for Financial Empowerment (CFE) Fund’s BankOn program that seeks to ensure that everyone has access to safe and affordable financial products and services. Visit TriCountiesBank.com to learn more. Member FDIC.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240118960118/en/

Carly Baker

Q2 Holdings, Inc.

+1 210-391-1706

Carly.baker@q2.com

Megan Sheehan

Tri Counties Bank

+1 530-332-2330

megansheehan@tcbk.com

Source: Q2 Holdings, Inc.

What is the ticker symbol for Q2 Holdings, Inc.?

The ticker symbol for Q2 Holdings, Inc. is QTWO.

What was the increase in online account openings for Tri Counties Bank with Q2 Account Open?

Tri Counties Bank increased online account openings by 75 percent with Q2 Account Open.

What is the headquarters location of Tri Counties Bank?

Tri Counties Bank is headquartered in Chico, California.

What is the philosophy of Tri Counties Bank?

Tri Counties Bank is known for its Service With Solutions® philosophy, ensuring personalized attention is delivered to customers.

What is the total asset value of Tri Counties Bank?

Tri Counties Bank is a nearly $10 billion bank.

What is Q2 Holdings, Inc. known for?

Q2 Holdings, Inc. is a leading provider of digital transformation solutions for banking and lending.