RGP Names Jennifer Jones Chief Strategy & Experience Officer (CSxO) to Drive Long-Term Strategic Direction and Revenue Growth

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Customer relationship management (CRM) is the set of tools, practices and software companies use to track and manage interactions with customers and potential customers, like an organized digital address book combined with a sales coach. It matters to investors because effective CRM systems can boost sales, improve customer retention and lower marketing costs, which directly affects revenue growth and profit margins — key drivers of a company’s value.

DALLAS--(BUSINESS WIRE)-- RGP® (Nasdaq: RGP), a global professional services firm, today announced the promotion of Jennifer Jones to the role of Chief Strategy & Experience Officer, effective immediately. In this newly expanded role, Jennifer will be responsible for aligning the company’s strategic objectives with industry trends, customer needs, market opportunities, and organizational capabilities to drive growth and efficiency.

Jennifer Jones, Chief Strategy & Experience Officer at RGP

Throughout her career, Jennifer has spearheaded large-scale transformations spanning brand, customer experience, employee experience, service design, workplace automation, and AI-enabled operating models. Her work is grounded in human-centered design and focused on helping organizations modernize while staying deeply connected to the people they serve.

Most recently, Jennifer served as RGP’s Chief Marketing Officer, leading the relaunch of RGP’s global brand and significantly elevating awareness across key markets while enhancing the company’s position as an industry thought leader. She spearheaded a data-driven marketing transformation, integrating CRM and intent-based marketing platforms to accelerate pipeline growth and drive measurable impact through strategic partnerships, influencer engagement, and high-performing client-focused campaigns.

“Jennifer’s appointment reflects the extraordinary breadth of her career, which spans every dimension of modern transformation—from brand and experience to automation and AI,” said RGP President and CEO, Roger Carlile. “We believe her ability to connect strategic vision with human-centered execution will help lead RGP into its next chapter of growth.”

In her new role, Jennifer will define and drive enterprise strategy toward sustained market differentiation and measurable performance. She will also continue to lead the organization’s marketing and communications functions. The team will align brand promise, go-to-market execution, and operational excellence.

“I’m honored to step into this role at a moment when strategy and experience are no longer separate conversations,” said Jones. “The future belongs to organizations that connect ambition with humanity, where strategy is clear, execution is intentional, and people are at the center of every decision. I’m excited to help shape what’s next, together.”

About RGP

RGP (Nasdaq: RGP) has been redefining professional services for 30 years by closing the gap between advice and execution. RGP combines the flexibility of on-demand talent, the rigor of consulting, and the accountability of managed services for faster impact, smarter investment, and lower risk. The firm partners with CFOs and other C-suite leaders across finance, digital transformation, data, and cloud—connecting advisory to execution at global scale.

Based in Dallas, Texas, with offices worldwide, RGP annually engages with more than 1,500 clients around the world from 40 physical practice offices and multiple virtual offices. As of January 2026, RGP is proud to have served 90 percent of the Fortune 100 and has been recognized by U.S. News & World Report (2025-2026 Best Companies to Work for) and Forbes (America’s Best Midsize Employers 2026, America’s Best Management Consulting Firms 2025, World’s Best Management Consulting Firms 2025).

Resources Connection, Inc. (RGP) is listed on the Nasdaq Global Select Market, the exchange’s highest tier by listing standards. To learn more about RGP, visit: http://www.rgp.com. (RGP-F)

Dare to Work Differently®—for a world where execution matters.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260211615018/en/

Investor Contact:

Jennifer Ryu, Chief Financial Officer

(US+) 1-714-430-6500

jennifer.ryu@rgp.com

Media Contact:

Pat Burek

Financial Profiles

(US+) 1-310-622-8244

pburek@finprofiles.com

Source: Resources Connection, Inc.