Schneider Electric Launches EcoCare Advanced+ for Electrical Distribution to Deliver New Levels of Support, Improve Operational Efficiency and Safety
Schneider Electric (OTC:SBGSF) has announced the launch of EcoCare Advanced+, their most comprehensive service tier for electrical distribution systems. This enhanced offering introduces condition-based maintenance capabilities including 24/7 remote monitoring, AI-driven insights, and proactive service support.
The new service tier features predictive maintenance, priority access to technical experts, compliance support, included labor and parts coverage, and extended warranty. EcoCare Advanced+ aims to help businesses optimize equipment lifecycles, increase uptime, and reduce maintenance costs through a proactive rather than reactive approach.
The complete EcoCare service plan offers three tiers: EcoCare Essential, EcoCare Advanced, and EcoCare Advanced+, allowing customers to select support levels based on their operational complexity.
Schneider Electric (OTC:SBGSF) ha annunciato il lancio di EcoCare Advanced+, il loro livello di servizio più completo per i sistemi di distribuzione elettrica. Questa offerta avanzata introduce funzionalità di manutenzione basata sulle condizioni, tra cui monitoraggio remoto 24/7, analisi guidate dall'intelligenza artificiale e supporto proattivo ai servizi.
Il nuovo livello include manutenzione predittiva, accesso prioritario agli esperti tecnici, supporto per la conformità normativa, copertura di manodopera e ricambi e garanzia estesa. EcoCare Advanced+ mira a ottimizzare il ciclo di vita delle apparecchiature, aumentare la disponibilità degli impianti e ridurre i costi di manutenzione adottando un approccio proattivo anziché reattivo.
Il piano completo EcoCare prevede tre livelli: EcoCare Essential, EcoCare Advanced ed EcoCare Advanced+, consentendo ai clienti di scegliere il livello di supporto in base alla complessità operativa.
Schneider Electric (OTC:SBGSF) ha anunciado el lanzamiento de EcoCare Advanced+, su nivel de servicio más completo para sistemas de distribución eléctrica. Esta oferta mejorada incorpora capacidades de mantenimiento basado en el estado, incluyendo monitoreo remoto 24/7, conocimientos impulsados por IA y soporte de servicio proactivo.
El nuevo nivel ofrece mantenimiento predictivo, acceso prioritario a expertos técnicos, apoyo en cumplimiento normativo, cobertura de mano de obra y piezas incluidas y garantía ampliada. EcoCare Advanced+ está diseñado para ayudar a las empresas a optimizar la vida útil de los equipos, aumentar el tiempo de actividad y reducir los costes de mantenimiento mediante un enfoque proactivo en lugar de reactivo.
El plan EcoCare completo consta de tres niveles: EcoCare Essential, EcoCare Advanced y EcoCare Advanced+, lo que permite a los clientes seleccionar el nivel de soporte según la complejidad operativa.
슈나이더 일렉트릭(OTC:SBGSF)이 전력 배전 시스템을 위한 가장 포괄적인 서비스 등급인 EcoCare Advanced+를 출시했다고 발표했습니다. 이번 향상된 서비스는 24/7 원격 모니터링, AI 기반 인사이트 및 선제적 서비스 지원을 포함한 상태 기반 유지보수 기능을 제공합니다.
새 서비스 등급에는 예측 유지보수, 기술 전문가 우선 접근, 규정 준수 지원, 인건비 및 부품 포함 커버리지, 연장 보증이 포함됩니다. EcoCare Advanced+는 장비 수명주기를 최적화하고 가동 시간을 늘리며 유지보수 비용을 절감하기 위해 사후 대응이 아닌 사전 대응 방식을 목표로 합니다.
EcoCare 전체 서비스 플랜은 EcoCare Essential, EcoCare Advanced, EcoCare Advanced+의 세 가지 등급으로 구성되어 고객이 운영 복잡도에 맞춰 지원 수준을 선택할 수 있습니다.
Schneider Electric (OTC:SBGSF) a annoncé le lancement de EcoCare Advanced+, sa gamme de services la plus complète pour les systèmes de distribution électrique. Cette offre renforcée introduit des capacités de maintenance basées sur l'état, incluant la surveillance à distance 24/7, des analyses pilotées par l'IA et un support de service proactif.
Le nouveau niveau de service propose de la maintenance prédictive, un accès prioritaire aux experts techniques, un accompagnement en matière de conformité, la prise en charge de la main-d'œuvre et des pièces, ainsi qu'une garantie étendue. EcoCare Advanced+ vise à aider les entreprises à optimiser le cycle de vie des équipements, augmenter la disponibilité et réduire les coûts de maintenance grâce à une approche proactive plutôt que réactive.
Le plan complet EcoCare comprend trois niveaux : EcoCare Essential, EcoCare Advanced et EcoCare Advanced+, permettant aux clients de choisir le niveau d'assistance adapté à la complexité de leurs opérations.
Schneider Electric (OTC:SBGSF) hat die Einführung von EcoCare Advanced+ bekanntgegeben, ihrer umfassendsten Serviceklasse für elektrische Verteilungssysteme. Dieses erweiterte Angebot bringt zustandsbasierte Wartungsfunktionen wie 24/7 Fernüberwachung, KI-gestützte Erkenntnisse und proaktiven Service-Support.
Die neue Serviceklasse umfasst Predictive Maintenance, vorrangigen Zugang zu technischen Experten, Unterstützung bei Compliance, Arbeits- und Teileabdeckung sowie eine verlängerte Garantie. EcoCare Advanced+ soll Unternehmen helfen, die Lebensdauer der Anlagen zu optimieren, die Verfügbarkeit zu erhöhen und Wartungskosten durch einen proaktiven statt reaktiven Ansatz zu senken.
Der vollständige EcoCare-Serviceplan bietet drei Stufen: EcoCare Essential, EcoCare Advanced und EcoCare Advanced+, sodass Kunden den Support entsprechend ihrer betrieblichen Komplexität wählen können.
- None.
- None.
- New EcoCare Advanced+ for Electrical Distribution introduces true condition-based maintenance capabilities, including 24/7 remote monitoring, AI-driven insights, and proactive service
- EcoCare Advanced+ leverages digital tools to optimize the timing of service, avoiding unnecessary costs or unexpected downtime and the associated cost, reputational risk, and safety concerns
EcoCare Advanced+ for Electrical Distribution allows subscribers to move from more reactive to proactive maintenance strategies, supporting safer, more efficient, and sustainable operations. Maintenance strategies can now be tailored to the specific needs of the subscriber's operation, optimizing equipment lifecycles to increase uptime and extend asset lifespan, while reducing their overall maintenance costs.
"This enhanced tier builds on the foundation of EcoCare and reflects our broader strategy of how we unlock the full potential of our customers' electrical infrastructure – in a way only Schneider Electric can," said Jerome Soltani, Senior Vice President, Services, Schneider Electric. "EcoCare Advanced+ for Electrical Distribution represents the future of customer support. It is a clear example of how we continue to deliver on our promise of empowering businesses to operate smarter, safer, and more sustainably."
EcoCare offers next-level support for electrical distribution equipment by providing priority access to services experts, on-site or remotely, combined with advanced analytics and AI, starting from the very first day of installation of low and medium voltage assets. The result is improved electrical distribution equipment's performance, safety, reduced downtime, and optimized maintenance strategy.
EcoCare Advanced+ for Electrical Distribution offers a distinctive level of service, emphasizing expedited, priority access to service experts and benefits:
- Predictive & Condition-Based Maintenance: Customer Success Team collaborates with each member to devise a tailored success plan and diligently monitors its progress.
- 24/7 Remote Monitoring and Fault Detection: A remote team of experts from the Connected Services Hub supervises electrical asset health status, based on predictive analytics and AI.
- Priority Support and Accelerated Issue Resolution: A dedicated Service Level Agreement and upgrade options, ensuring prompt on-site intervention by a highly skilled services team in the event of emergencies.
- Direct Access to Schneider Electric Experts: Access to advanced technical support experts during business hours via a hotline or chat.
- Compliance and Audit Readiness: Support to help protect employees, comply with regulations, and optimize operations.
- Included Labor and Parts Coverage: Financial benefits, including spare parts, labor, and travel for on-site intervention, all included.
- Extended Warranty: Extension of the standard manufacturer's warranty.
EcoCare offers a range of support levels and features
The EcoCare service plan from Schneider Electric offers three distinct membership levels to meet the needs of our growing subscription base, allowing members to optimize their support as their operations become more complex:
- EcoCare Essential: Access to resources and experts to help resolve issues faster and improve the resiliency and efficiency of business and operations.
- EcoCare Advanced: Exclusive access to additional support features, including consultancy from experts and advanced analytics, to optimize operations.
- EcoCare Advanced+ for Electrical Distribution: The most comprehensive service tier designed to maximize the long-term value of our customers' electrical distribution systems.
For more information on the full range of EcoCare services, please visit https://www.se.com/us/en/work/services/assets-and-systems-services/ecocare.
About Schneider Electric
Schneider's purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in Sustainability and Efficiency.
We are a global industrial technology leader bringing world-leading expertise in electrification, automation and digitalization to smart industries, resilient infrastructure, future-proof data centers, intelligent buildings, and intuitive homes. Anchored by our deep domain expertise, we provide integrated end-to-end lifecycle AI enabled Industrial IoT solutions with connected products, automation, software and services, delivering digital twins to enable profitable growth for our customers.
We are a people company with an ecosystem of 160,000 colleagues and more than a million partners operating in over 100 countries to ensure proximity to our customers and stakeholders.
Follow us on: X | Facebook | LinkedIn | YouTube | Instagram | Blog
Discover the newest perspectives shaping sustainability, electricity 4.0, and next-generation automation on Schneider Electric Insights.
Hashtags: #PressRelease #EcoCare #ServicePlan #EcoCareAdvanced+
View original content to download multimedia:https://www.prnewswire.com/news-releases/schneider-electric-launches-ecocare-advanced-for-electrical-distribution-to-deliver-new-levels-of-support-improve-operational-efficiency-and-safety-302551895.html
SOURCE Schneider Electric
FAQ
What new features does Schneider Electric's EcoCare Advanced+ include?
How many service tiers does Schneider Electric's EcoCare offer?
What benefits does EcoCare Advanced+ provide for maintenance operations?
How does Schneider Electric's EcoCare Advanced+ monitor electrical systems?
What support options are available in Schneider Electric's EcoCare Advanced+?
