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Synchronoss Technologies Reports First Quarter 2025 Results

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Synchronoss Technologies (NASDAQ: SNCR) reported Q1 2025 financial results with revenue of $42.2 million, slightly down from $43.0 million in Q1 2024. Key highlights include 93.1% recurring revenue and a 3.3% growth in cloud subscribers. The company's GAAP gross margin expanded to 70.4%, while adjusted gross margin rose to 79.0%. Despite posting a net loss of $3.8 million, Synchronoss achieved $12.7 million in adjusted EBITDA, marking a 17% increase year-over-year. Notably, the company secured a $200 million term loan refinancing, extending debt maturity to 2029. The company reaffirmed its 2025 guidance, projecting revenue between $170-180 million and adjusted EBITDA of $52-56 million. Synchronoss expects to receive approximately $28 million in tax refunds plus interest in 2025.

Synchronoss Technologies (NASDAQ: SNCR) ha comunicato i risultati finanziari del primo trimestre 2025, con un fatturato di 42,2 milioni di dollari, leggermente inferiore ai 43,0 milioni di dollari del primo trimestre 2024. I punti salienti includono un 93,1% di ricavi ricorrenti e una crescita del 3,3% degli abbonati al cloud. Il margine lordo GAAP è salito al 70,4%, mentre il margine lordo rettificato ha raggiunto il 79,0%. Nonostante una perdita netta di 3,8 milioni di dollari, Synchronoss ha registrato un EBITDA rettificato di 12,7 milioni di dollari, con un aumento del 17% su base annua. Importante è anche il rifinanziamento di un prestito a termine da 200 milioni di dollari, che ha esteso la scadenza del debito fino al 2029. La società ha confermato le previsioni per il 2025, prevedendo un fatturato tra 170 e 180 milioni di dollari e un EBITDA rettificato tra 52 e 56 milioni di dollari. Synchronoss prevede inoltre di ricevere circa 28 milioni di dollari di rimborsi fiscali più interessi nel 2025.
Synchronoss Technologies (NASDAQ: SNCR) informó los resultados financieros del primer trimestre de 2025 con ingresos de 42,2 millones de dólares, ligeramente inferiores a los 43,0 millones de dólares del primer trimestre de 2024. Los aspectos destacados incluyen un 93,1% de ingresos recurrentes y un crecimiento del 3,3% en suscriptores de la nube. El margen bruto GAAP se amplió al 70,4%, mientras que el margen bruto ajustado aumentó al 79,0%. A pesar de registrar una pérdida neta de 3,8 millones de dólares, Synchronoss logró un EBITDA ajustado de 12,7 millones de dólares, marcando un aumento del 17% interanual. Destaca también la obtención de un préstamo a plazo refinanciado de 200 millones de dólares, extendiendo la madurez de la deuda hasta 2029. La compañía reafirmó sus previsiones para 2025, proyectando ingresos entre 170 y 180 millones de dólares y un EBITDA ajustado de 52 a 56 millones de dólares. Synchronoss espera recibir aproximadamente 28 millones de dólares en reembolsos de impuestos más intereses en 2025.
Synchronoss Technologies(NASDAQ: SNCR)는 2025년 1분기 재무 실적을 발표했으며, 매출은 4,220만 달러로 2024년 1분기의 4,300만 달러보다 약간 감소했습니다. 주요 내용으로는 93.1%의 반복 매출클라우드 구독자 3.3% 증가가 포함됩니다. 회사의 GAAP 총이익률은 70.4%로 확대되었고, 조정 총이익률은 79.0%로 상승했습니다. 순손실 380만 달러에도 불구하고 Synchronoss는 1,270만 달러의 조정 EBITDA를 기록하며 전년 대비 17% 증가를 달성했습니다. 특히, 2억 달러 규모의 만기 대출 재융자를 확보하여 부채 만기를 2029년까지 연장했습니다. 회사는 2025년 가이던스를 재확인하며 매출은 1억 7,000만 달러에서 1억 8,000만 달러, 조정 EBITDA는 5,200만 달러에서 5,600만 달러 사이로 예상하고 있습니다. Synchronoss는 2025년에 약 2,800만 달러의 세금 환급과 이자를 받을 것으로 기대하고 있습니다.
Synchronoss Technologies (NASDAQ : SNCR) a publié ses résultats financiers du premier trimestre 2025 avec un chiffre d'affaires de 42,2 millions de dollars, en légère baisse par rapport à 43,0 millions de dollars au premier trimestre 2024. Les points clés incluent un chiffre d'affaires récurrent de 93,1% et une croissance de 3,3% des abonnés au cloud. La marge brute selon les normes GAAP s'est étendue à 70,4%, tandis que la marge brute ajustée a atteint 79,0%. Malgré une perte nette de 3,8 millions de dollars, Synchronoss a réalisé un EBITDA ajusté de 12,7 millions de dollars, soit une augmentation de 17% en glissement annuel. Notamment, la société a obtenu un refinancement de prêt à terme de 200 millions de dollars, prolongeant l'échéance de la dette jusqu'en 2029. L'entreprise a réaffirmé ses prévisions pour 2025, projetant un chiffre d'affaires compris entre 170 et 180 millions de dollars et un EBITDA ajusté entre 52 et 56 millions de dollars. Synchronoss prévoit également de recevoir environ 28 millions de dollars de remboursements d'impôts plus intérêts en 2025.
Synchronoss Technologies (NASDAQ: SNCR) meldete die Finanzergebnisse für das erste Quartal 2025 mit einem Umsatz von 42,2 Millionen US-Dollar, was leicht unter den 43,0 Millionen US-Dollar im ersten Quartal 2024 liegt. Zu den wichtigsten Highlights gehören 93,1 % wiederkehrende Umsätze und ein 3,3 % Wachstum bei Cloud-Abonnenten. Die GAAP-Bruttomarge stieg auf 70,4 %, während die bereinigte Bruttomarge auf 79,0 % zunahm. Trotz eines Nettoverlusts von 3,8 Millionen US-Dollar erzielte Synchronoss ein bereinigtes EBITDA von 12,7 Millionen US-Dollar, was einem Anstieg von 17 % im Jahresvergleich entspricht. Bemerkenswert ist auch die Absicherung einer 200-Millionen-Dollar-Terminkreditrefinanzierung, die die Fälligkeit der Schulden bis 2029 verlängert. Das Unternehmen bestätigte seine Prognose für 2025 und erwartet einen Umsatz zwischen 170 und 180 Millionen US-Dollar sowie ein bereinigtes EBITDA von 52 bis 56 Millionen US-Dollar. Synchronoss rechnet zudem damit, im Jahr 2025 etwa 28 Millionen US-Dollar an Steuererstattungen zuzüglich Zinsen zu erhalten.
Positive
  • Secured $200 million term loan refinancing, extending debt maturity to 2029
  • High recurring revenue at 93.1% of total revenue
  • Adjusted EBITDA increased 17% to $12.7 million
  • Cloud subscriber base grew 3.3% year-over-year
  • Improved gross margins with GAAP at 70.4% and adjusted at 79.0%
  • Expected $28 million tax refund plus interest in 2025
Negative
  • Revenue decreased to $42.2 million from $43.0 million year-over-year
  • Net loss of $3.8 million compared to income of $4.5 million in prior year
  • Negative free cash flow of $3.0 million in Q1
  • $5.6 million non-cash foreign exchange losses

Insights

Synchronoss shows operational improvements with expanding margins and EBITDA growth despite revenue decline, while significantly extending debt maturity through refinancing.

Synchronoss's Q1 results reveal improving operational metrics despite slightly lower headline figures. Revenue declined 1.9% to $42.2 million from $43.0 million year-over-year, attributed specifically to a customer contract expiration in December 2024. The company achieved notable margin expansion, with GAAP gross margin increasing to 70.4% (up 350 basis points) and adjusted gross margin rising to 79.0% (up 270 basis points).

The $3.8 million net loss ($0.37 per share) contrasts with $4.5 million income ($0.23 per share) in Q1 2024, but this decline stems primarily from $5.6 million in non-cash foreign exchange losses rather than operational weakness. Income from operations nearly doubled to $8.2 million from $4.6 million, while adjusted EBITDA grew 17.0% to $12.7 million with margin expanding to 30.2%.

The capital structure transformation through a $200 million term loan refinancing extends debt maturity to 2029, providing four years of financial stability. This allows Synchronoss to retire $73.6 million from its prior term loan and redeem $121.4 million in senior notes, significantly streamlining its debt structure.

Cash position decreased to $29.1 million from $33.4 million at year-end, with Q1 free cash flow at negative $3.0 million. Management notes Q1 is historically cash-intensive and expects an additional $28 million tax refund later in 2025. The reaffirmed full-year guidance ($170-$180 million revenue, 30%+ adjusted EBITDA margin) signals confidence in the company's trajectory.

Synchronoss demonstrates cloud resilience with growing recurring revenue reaching 93.1% and expanding margins despite modest subscriber growth and revenue dip.

Synchronoss demonstrates cloud business resilience with 3.3% subscriber growth despite the revenue headwind from a lost contract. The company's successful pivot to a subscription-based model is evident in its recurring revenue reaching 93.1% of total revenue, up from 91.1% last year.

The expanding gross margins reflect increasing efficiency in cloud service delivery, suggesting the platform is achieving economies of scale. The 17.0% increase in adjusted EBITDA (reaching 30.2% margin) indicates strong operating leverage, a key success factor for cloud infrastructure providers.

Management's emphasis on "blue chip, global carrier partners" points to a focused strategy targeting high-value customers for its Personal Cloud platforms. The improved operating metrics suggest Synchronoss is successfully optimizing its technology stack to deliver cloud services more efficiently at scale.

The $200 million refinancing provides extended runway for the company to focus on platform enhancements and subscriber growth rather than near-term debt concerns. This financial stability, combined with the strong recurring revenue foundation, positions Synchronoss to continue developing and deploying cloud innovations for its carrier partners through 2029 when the new debt matures.

First Quarter Revenue was $42.2 Million, Including 93.1% Recurring Revenue

GAAP Gross Margin Expands to 70.4%; Adjusted Gross Margin Rises to 79.0%

Closed $200 Million Term Loan Refinancing in April, Extending Debt Maturity Until 2029

Reaffirms All Full Year Guidance Metrics

BRIDGEWATER, N.J., May 06, 2025 (GLOBE NEWSWIRE) -- Synchronoss Technologies Inc. (“Synchronoss” or the “Company”) (Nasdaq: SNCR), a global leader and innovator in Personal Cloud platforms, today reported financial results for its first quarter ended March 31, 2025.

First Quarter and Recent Operational Highlights

  • Reported total revenue of $42.2 million, driven primarily by 3.3% cloud subscriber growth year-over-year.
  • Quarterly results included net loss of $3.8 million, $8.2 million in income from operations, $(3.0) million in free cash flow, and $12.7 million in adjusted EBITDA, which were all within the Company’s expectations for the first quarter.
  • Closed a $200 million, four-year term loan refinancing from TP Birch Grove which allowed the Company to retire the $73.6 million from the prior term loan and will allow the Company to redeem the remaining $121.4 million in senior notes on or around May 12, 2025.

"I am pleased with our Q1 results and the positive start to 2025, delivering solid growth in our subscriber base, meeting expectations for the quarter and reaffirming our full-year guidance. The successful execution of a $200 million term loan extends our debt maturity until 2029 strengthening our capital structure and providing us multiple years of anticipated financial stability,” stated Jeff Miller, President and CEO of Synchronoss. “We believe that this enhancement to our capital structure, combined with our 93.1% quarterly recurring revenue and improved adjusted EBITDA and gross margins, provides the Company with increased confidence in attaining our results for the year during a volatile time in the global economy. Our team’s relentless focus on empowering our blue chip, global carrier partners with cutting-edge personal cloud solutions continues to drive meaningful results for our partners and Synchronoss.”

First Quarter 2025 Financial Results:
Results compare the three months ended March 31, 2025 to the three months ended March 31, 2024.

  • Total revenue decreased to $42.2 million from $43.0 million in the prior year period, due to the expiration of a customer contract in December 2024, partially offset by 3.3% cloud subscriber growth.
  • Quarterly recurring revenue* was 93.1% of total revenue, compared to 91.1% in the prior year period.
  • Gross profit increased 3.4% to $29.7 million (gross margin of 70.4%) from $28.7 million (gross margin of 66.9%) in the prior year period.
  • Adjusted gross profit* increased 1.7% to $33.4 million (adjusted gross margin of 79.0%) from $32.8 million (adjusted gross margin of 76.3%) in the prior year period.
  • Income from operations was $8.2 million, a significant improvement from $4.6 million in the prior year period.
  • Net (loss) income was $(3.8) million, or $(0.37) per diluted share, compared to income of $4.5 million, or $0.23 per diluted share, in the prior year period. This change was driven primarily by the negative impact of $5.6 million non-cash foreign exchange losses primarily due to revaluations of intercompany payables and receivables.
  • Adjusted EBITDA* increased 17.0% to $12.7 million (adjusted EBITDA margin of 30.2%) from $10.9 million (adjusted EBITDA margin of 25.4%) in the prior year period.
  • Cash and cash equivalents* were $29.1 million as of March 31, 2025, compared to $33.4 million as of December 31, 2024. In the first quarter of 2025, free cash flow was $(3.0) million and adjusted free cash flow was $(3.6) million, compared to free cash flow of $(3.3) million and positive adjusted free cash flow of $0.6 million in the prior year period. These results were all within the Company’s expectations for the first quarter, which has historically been a cash spend heavy period. The Company did not receive additional U.S. federal tax refunds during the period, leaving its remaining anticipated balance due at approximately $28 million plus applicable interest, which is expected to be received in 2025.

2025 Financial Outlook

Based on information available as of May 6, 2025, the Company is reiterating its full 2025 outlook items as follows:

  • Revenue range of between $170 and $180 million.
  • Recurring revenue* of at least 90% of total revenue.
  • Adjusted gross margin* of between 78%-80%.
  • Adjusted EBITDA* of between $52 million and $56 million, which equals at least 30% adjusted EBITDA margin.
  • Free Cash Flow* of between $11 and $16 million. This excludes the effect of the federal tax refund that the Company expects to receive in 2025.
  • The Company continues to receive indications from the IRS that solidifies our high level of confidence in receiving the entire $28 million tax refund plus applicable interest in 2025.

These statements are forward-looking and actual results may differ materially. Refer to the “Forward-Looking Statements” below for information on the factors that could cause Synchronoss' actual results to differ materially from these forward-looking statements.

* A reconciliation of GAAP to non-GAAP results has been provided in the financial statement tables included in this press release. An explanation of these measures is included below under the heading “Non-GAAP Financial Measures.”

A reconciliation of GAAP to non-GAAP results has been provided in the financial statement tables included in this press release. An explanation of these measures is included below under the heading "Non-GAAP Financial Measures." With respect to forward-looking statements related to adjusted EBITDA, adjusted EBITDA margin, adjusted gross margin and free cash flow, the Company has relied upon the exception in item 10(e)(1)(i)(B) of Regulation S-K and has not provided a quantitative reconciliation of (i) forecasted adjusted EBITDA to forecasted GAAP net income (loss) attributable to Synchronoss or to forecasted GAAP income (loss) from operations, before taxes, (ii) adjusted gross margin or adjusted EBITDA margin to GAAP gross margin and (iii) free cash flow to income (loss) from operations within this earnings release because the Company is unable, without making unreasonable efforts, to calculate certain reconciling items relating to those financial measures with confidence. These items include, but are not limited to, fair value of stock-based compensation expense, acquisition-related costs, restructuring, transition and cease-use lease expense, change in contingent consideration, litigation, remediation and refiling costs, depreciation and amortization, interest income, interest expense, net loss (income) from discontinued operations, loss (gain) on divestitures, other (income) expense, provision (benefit) for income taxes, net loss (income) attributable to non-controlling interests and preferred dividends, net of gain on repurchase of preferred stock.

Conference Call
Synchronoss will hold a conference call today, May 6, 2025, at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) to discuss these results.

Synchronoss management will host the call, followed by a question-and-answer period.

Dial-In Number: 877-451-6152 (domestic) or 201-389-0879 (international)
Conference ID: 13753247

The conference call will be broadcast live and available for replay here and via the Investor Relations section of Synchronoss' website at www.synchronoss.com.

Non-GAAP Financial Measures
Synchronoss has provided in this release selected financial information that has not been prepared in accordance with GAAP although this non-GAAP financial information is derived from numbers that have been prepared in accordance with GAAP. This information includes adjusted gross profit, adjusted gross margin, adjusted EBITDA, non-GAAP net income (loss) attributable to Synchronoss, diluted non-GAAP net income (loss) per share, free cash flow, adjusted free cash flow (which excludes cash payments and receipts related to non-core business activities) and recurring revenue. The Company believes that the exclusion of non-routine cash-settled expenses, such as litigation and remediation costs (net) and restructuring costs in the calculation of adjusted free cash flow which do not correlate to the operation of its business, provide for more useful period-to-period comparisons of the Company’s results. Synchronoss uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Synchronoss’ ongoing operational performance. Synchronoss believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends, and in comparing its financial results with other companies in Synchronoss’ industry, many of which present similar non-GAAP financial measures to investors. As noted, the non-GAAP financial results discussed above add back or deduct certain expenses. These expenses include but are not limited to the following: fair value of stock-based compensation expense, acquisition-related costs, restructuring, transition and cease-use lease expense, change in contingent consideration, litigation, remediation and refiling costs, depreciation and amortization, interest income, interest expense, net loss (income) from discontinued operations, loss (gain) on divestitures, other (income) expense, provision (benefit) for income taxes, net loss (income) attributable to non-controlling interests and preferred dividends, net of gain on repurchase of preferred stock.

Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures as detailed above. Investors are encouraged to also review the Balance Sheet, Statement of Operations, and Statement of Cash Flow. As previously mentioned, a reconciliation of GAAP to non-GAAP results has been provided in the financial statement tables included in this press release.

Adjusted EBITDA is calculated by taking GAAP Net (loss) income attributable to Synchronoss and making specific adjustments to it, such as adding back certain non-recurring expenses or removing certain one-time income items to provide a more normalized view of the company's operating performance. These adjustments include, but are not limited to, fair value of stock-based compensation expense, acquisition-related costs, restructuring, transition and cease-use lease expense, net, change in contingent consideration, litigation, remediation and refiling costs, depreciation and amortization, interest income, interest expense, net loss (income) from discontinued operations, loss (gain) on divestitures, other (income) expense, provision (benefit) for income taxes, net loss (income) attributable to non-controlling interests and preferred dividends, net of gain on repurchase of preferred stock.

Adjusted Gross Profit is calculated by starting with the standard gross profit (Revenue minus cost of revenues, less the restructuring costs associated with cost of revenues and depreciation and amortization expenses associated with cost of revenues). Gross profit is then adjusted by adding back fair value of stock-based compensation expense, restructuring, transition and cease-use lease expense, net and depreciation and amortization expenses associated with cost of revenues.

Adjusted Gross Margin is calculated as Adjusted Gross Profit divided by Revenue.

Free Cash Flow is calculated by starting with operating cash flow and subtracting capital expenditures related to capitalized software and property and equipment.

Adjusted Free Cash Flow is calculated by starting with Free Cash Flow and subtracting net cash related to litigation and remediation, and restructuring activities.

Recurring Revenue is calculated as a sum of Subscription revenue and Transaction revenue.

Forward-Looking Statements
This press release includes statements concerning Synchronoss and its future expectations, plans and prospects that constitute “forward-looking statements” within the meaning of federal securities law. These forward-looking statements reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, though not always made through the use of words or phrases such as “may,” “might,” “should,” “could,” “predict,” “will,” “seek,” “estimate,” “project,” “projection,” “outlook,” “annualized,” “strive,” “goal,” “target,” “outlook,” “aim,” “expect,” “plan,” “anticipate,” “intends,” “believes,” “potential” or “continue” or other similar expressions are intended to identify forward-looking statements. These forward-looking statements are not historical facts and are based on current expectations and projections about future events and financial trends that management believes may affect its business, financial condition and results of operations, any of which, by their nature, are uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions, estimates and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results may prove to be materially different from the results expressed or implied by the forward-looking statements. Except as otherwise indicated, these forward-looking statements speak only as of the date of this press release and are subject to a number of risks, uncertainties and assumptions including, without limitation, risks relating to the Company’s ability to sustain or increase revenue from its larger customers and generate revenue from new customers, the Company’s expectations regarding expenses and revenue, the Company’s expectations regarding the timing and amount of tax refunds, the sufficiency of the Company’s cash resources, the impact of legal proceedings involving the Company, and other risks and factors that are described in the “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” sections of the Company’s Annual Report on Form 10-K for the year ended December 31, 2024, which is on file with the Securities and Exchange Commission (“SEC”) and available on the SEC’s website at www.sec.gov. Additional factors may be described in those sections of the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2025, expected to be filed with the SEC in the second quarter of 2025. The company does not undertake any obligation to update any forward-looking statements contained in this press release as a result of new information, future events or otherwise.

About Synchronoss
Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content. Explore how our Cloud-focused solutions redefine the way you connect with your digital world at www.synchronoss.com.

Media Relations Contact:
Domenick Cilea
Springboard
dcilea@springboardpr.com

Investor Relations Contact:
Ryan Gardella
ICR for Synchronoss
sncrir@icrinc.com

--------Tables to follow-------


SYNCHRONOSS TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited) (In thousands)
 
  March 31, 2025 December 31, 2024
ASSETS    
Cash and cash equivalents $29,138  $33,375 
Accounts receivable, net  19,286   18,129 
Operating lease right-of-use assets  7,900   8,445 
Goodwill  182,378   179,408 
Other assets  54,634   54,468 
Total assets  293,336   293,825 
     
LIABILITIES AND STOCKHOLDERS’ EQUITY    
Accounts payable and accrued expenses  35,673   37,586 
Debt, current  1,875   1,875 
Deferred revenues  600   837 
Debt, non-current  185,166   184,840 
Operating lease liabilities, non-current  15,394   16,776 
Other liabilities  6,690   9,636 
Redeemable noncontrolling interest  12,500   12,500 
Stockholders’ equity  35,438   29,775 
Total liabilities and stockholders’ equity $293,336  $293,825 
 


SYNCHRONOSS TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited) (In thousands, except per share data)
 
  Three Months Ended March 31,
   2025   2024 
Net revenues $42,213  $42,965 
Costs and expenses:    
Cost of revenues1  8,711   10,223 
Research and development  9,698   10,331 
Selling, general and administrative  11,379   13,257 
Restructuring charges  118   219 
Depreciation and amortization  4,078   4,359 
Total costs and expenses  33,984   38,389 
Income from operations  8,229   4,576 
Interest income  233   208 
Interest expense  (5,422)  (3,517)
Other (expense) income, net  (5,579)  3,811 
(Loss) income from operations, before taxes  (2,539)  5,078 
Provision for income taxes  (1,278)  (603)
Net (loss) income  (3,817)  4,475 
Net loss attributable to redeemable non-controlling interests     (5)
Preferred stock dividend     (2,129)
Net (loss) income attributable to Synchronoss $(3,817) $2,341 
Earnings (loss) per share:    
Basic $(0.37) $0.24 
Diluted $(0.37) $0.23 
Weighted average common shares outstanding:    
Basic  10,201   9,842 
Diluted  10,201   10,277 
         
_________________________________        
1   Cost of revenues excludes depreciation and amortization which are shown separately.        


SYNCHRONOSS TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited) (In thousands)
 
  Three Months Ended March 31,
   2025   2024 
Net (loss) income from operations $(3,817) $4,475 
Adjustments to reconcile net (loss) income to net cash from operating activities:    
Non-cash items  10,059   1,953 
Changes in operating assets and liabilities  (5,949)  (5,901)
Net cash provided by operating activities  293   527 
Investing activities:    
Purchases of fixed assets  (324)  (517)
Purchases of intangible assets and capitalized software  (2,986)  (3,286)
Net cash used in investing activities  (3,310)  (3,803)
Financing activities:    
Net cash used in financing activities  (1,278)  (2,129)
Effect of exchange rate changes on cash  58   (67)
Net decrease in cash and cash equivalents $(4,237) $(5,472)
Beginning cash and cash equivalents  33,375   24,572 
Ending cash and cash equivalents $29,138  $19,100 
 


SYNCHRONOSS TECHNOLOGIES, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited) (In thousands, except per share data)
 
  Three Months Ended March 31,
   2025   2024 
Non-GAAP financial measures and reconciliation:    
GAAP Revenue $42,213  $42,965 
Less: Cost of revenues  8,711   10,223 
Less: Restructuring1  (1)   
Less: Depreciation and amortization2  3,775   4,001 
Gross profit  29,728   28,741 
Gross margin  70.4%  66.9%
     
Add / (Less):    
Stock-based compensation expense1  99   23 
Restructuring, transition and cease-use lease expense1, net  (243)  24 
Depreciation and amortization2  3,775   4,001 
Adjusted gross profit $33,359  $32,789 
Adjusted gross margin  79.0%  76.3%
 
_________________________________
1   Amounts associated with cost of revenues.
2   Depreciation and amortization contains a reasonable allocation for expenses associated with cost of revenues.
 


SYNCHRONOSS TECHNOLOGIES, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited) (In thousands, except per share data)
 
  Three Months Ended March 31,
   2025   2024 
GAAP Net (loss) income attributable to Synchronoss $(3,817) $2,341 
Add / (Less):    
Stock-based compensation expense  2,129   1,110 
Restructuring, transition and cease-use lease expense, net  (1,591)  467 
Amortization expense1  273   273 
Change in contingent consideration  (100)   
Litigation, remediation and refiling costs, net     381 
Non-GAAP Net (loss) income attributable to Synchronoss $(3,106) $4,572 
     
Non-GAAP Net loss per share    
Basic $(0.30) $0.46 
Diluted $(0.30) $0.44 
Weighted-average shares outstanding:    
Basic  10,201   9,842 
Diluted  10,201   10,277 
         
_________________________________
1   Amortization from acquired intangible assets.


SYNCHRONOSS TECHNOLOGIES, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited) (In thousands)
 
  Three Months Ended
  March 31,
2025
 December
31, 2024
 September
30, 2024
 June 30,
2024
 March 31,
2024
Net (loss) income attributable to Synchronoss $(3,817) $7,889  $(5,701) $78  $2,341 
Add / (Less):          
Stock-based compensation expense  2,129   996   3,021   1,245   1,110 
Restructuring, transition and cease-use lease expense, net  (1,591)  1,976   157   2,333   467 
Sublease receivable impairment           806    
Change in contingent consideration  (100)  (100)         
Litigation, remediation and refiling costs, net     (617)  (425)  291   381 
Depreciation and amortization  4,078   4,318   4,386   4,028   4,359 
Interest income  (233)  (254)  (165)  (183)  (208)
Interest expense  5,422   5,474   5,526   3,486   3,517 
Other expense (income), net  5,579   (9,488)  5,241   (1,220)  (3,811)
Provision for income taxes  1,278   3,674   628   2,708   603 
Net (income) loss attributable to non-controlling interests     (1)  (14)  (5)  5 
Preferred stock dividend, net of gain on repurchase of preferred stock           (567)  2,129 
Adjusted EBITDA (non-GAAP) $12,745  $13,867  $12,654  $13,000  $10,893 
 


SYNCHRONOSS TECHNOLOGIES, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited) (In thousands)
 
  Three Months Ended March 31,
   2025   2024 
Net cash provided by operating activities $293  $527 
Add / (Less):    
Capitalized software  (2,986)  (3,286)
Property and equipment  (324)  (517)
Free cashflow  (3,017)  (3,276)
Add: Litigation and remediation costs, net  266   2,556 
Add: Restructuring  (888)  1,342 
Adjusted free cashflow $(3,639) $622 
 

FAQ

What were Synchronoss (SNCR) key financial results for Q1 2025?

In Q1 2025, Synchronoss reported revenue of $42.2 million, with 93.1% recurring revenue. The company posted a net loss of $3.8 million but achieved $12.7 million in adjusted EBITDA, up 17% year-over-year.

How did SNCR's debt refinancing in 2025 impact the company?

Synchronoss secured a $200 million term loan refinancing that extends debt maturity to 2029, allowing them to retire $73.6 million from the prior term loan and redeem $121.4 million in senior notes by May 12, 2025.

What is Synchronoss (SNCR) financial guidance for 2025?

Synchronoss reaffirmed its 2025 guidance with revenue between $170-180 million, recurring revenue over 90%, adjusted EBITDA of $52-56 million, and free cash flow between $11-16 million.

How much tax refund does SNCR expect to receive in 2025?

Synchronoss expects to receive approximately $28 million in tax refunds plus applicable interest in 2025.

What caused Synchronoss (SNCR) net loss in Q1 2025?

The $3.8 million net loss was primarily driven by $5.6 million in non-cash foreign exchange losses due to revaluations of intercompany payables and receivables.
Synchronoss Technologies Inc

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122.95M
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Software - Infrastructure
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United States
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