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The Southern Company reports news about an energy provider serving 9 million customers through electric operating companies in three states, natural gas distribution companies in four states, Southern Power, PowerSecure, fiber optics and telecommunications services. Recurring updates cover earnings, dividend actions and operating developments across Alabama Power, Georgia Power, Mississippi Power, Southern Power and Southern Company Gas.
Company news also includes Georgia Power matters before the Georgia Public Service Commission, including resource planning, capacity procurement, solar resources, transmission and distribution upgrades, grid reliability programs, storm readiness and customer safety communications. PowerSecure updates focus on distributed energy solutions such as utility-scale battery storage, solar generation, backup power and resiliency projects.
Georgia Power's average outage time was 42% lower than the national average in 2019, according to recent data. The company prepared for severe weather by mobilizing over 4,000 personnel during the 2020 storm season, responding to more than 26 severe weather events, including Hurricane Zeta, which impacted over 822,000 customers. Their storm response includes assessing conditions and making swift repairs. Georgia Power emphasizes safety for both workers and customers. The company is a subsidiary of Southern Company (NYSE: SO) and is committed to providing reliable energy across Georgia.
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Georgia Power, a subsidiary of Southern Company (NYSE: SO), promotes responsible landscaping on Georgia Arbor Day, emphasizing the importance of planting trees appropriately to enhance power reliability. The company divides planting into three zones and maintains extensive transmission lines to serve 2.6 million customers. Georgia Power planted over 361,000 loblolly pines last year as part of its conservation efforts. Additionally, it encourages customers to call 811 before digging to ensure safety around utility lines.
On February 19, 2021, Southern Company announced that several of its attorneys have been selected for programs by the Leadership Council for Legal Diversity (LCLD). Ruby Jackson and Latoya Brisbane will participate in the LCLD Fellows Program, while Calida Joy McCampbell and Felicia Long will join the Pathfinders Program. These year-long programs aim to enhance leadership skills for diverse attorneys. Southern Company has been actively involved with LCLD for six years, promoting diversity and inclusion within the legal profession.
Georgia Power President Chris Womack has been honored as a 2021 Leader in Corporate Citizenship by Atlanta Business Chronicle. This recognition highlights individuals who integrate social responsibility into their business strategies. Womack emphasized Georgia Power's commitment to community empowerment and sustainable growth. Notably, the company has initiated a $50 million multi-year program for HBCU students, offering scholarships and internships. Georgia Power, the largest electric subsidiary of Southern Company (NYSE: SO), serves 2.6 million customers and is dedicated to providing reliable and affordable energy.
Southern Company reported Q4 2020 earnings of $387 million (37 cents per share), a decline from $440 million (42 cents per share) in Q4 2019. For full-year 2020, earnings totaled $3.12 billion ($2.95 per share), down from $4.74 billion ($4.53 per share) in 2019. Excluding certain items, Q4 earnings were $497 million (47 cents per share), up from $283 million (27 cents per share) year-over-year. Despite a 4.9% decrease in annual revenues to $20.4 billion, there was a 4.1% increase in Q4 revenues compared to the previous year. Earnings guidance for 2021 will be discussed in today's analyst call.
Georgia Power has issued a reminder to customers that colder weather may lead to increased energy usage, necessitating enhanced energy efficiency. The company provides several winter energy-saving tips, including utilizing sunlight, optimizing heating systems, installing smart thermostats, and improving insulation. Customers can also track their energy use through the 'My Power Usage' program. As the largest electric subsidiary of Southern Company (NYSE: SO), Georgia Power is dedicated to delivering reliable energy at competitive rates, with a customer base across Georgia.
As winter storm Uri affects the Southeast, Georgia Power is closely monitoring conditions to ensure prompt response to potential service interruptions. Crews are pre-staging to assist within the Southern Company system while also maintaining local coverage for customers. The company emphasizes customer safety and offers tools for storm preparedness, including outage alerts and a mobile app. Georgia Power collaborates with other utilities through a mutual assistance network to enhance restoration efforts. The firm is committed to delivering reliable energy and customer service across Georgia.
Georgia Power and Atlanta Airlines Terminal Company have announced a $100 million investment to enhance the infrastructure of Hartsfield-Jackson Atlanta International Airport. This long-term investment aims to ensure reliable power supply with a new back-up generation system across all terminals and concourses. Georgia Power will install and maintain this state-of-the-art power system over the next two years, replacing the existing back-up system. The investment reflects a partnership with the City of Atlanta to support the airport's operational needs and future growth.
Georgia Power warns customers of increasing scams by impersonators posing as their representatives. The company advises customers to avoid sharing sensitive payment information over the phone and to be cautious of suspicious calls and emails. Georgia Power emphasizes that it never solicits payments in person or requests credit card information via phone. To ensure safety, customers can verify the official customer service number at 888-660-5890 and check authorized payment locations. The company is collaborating with law enforcement to combat these fraudulent activities.