SS&C Unveils WorkHQ to Power Enterprise Agentic Automation

Key Terms

agentic automation technical

Agentic automation refers to computer systems that can make decisions and perform tasks on their own, without needing a person to control every step. It’s like a smart robot that can analyze information and act independently, which can help businesses work faster and more efficiently—but also raises questions about oversight and reliability.

ai agents technical

AI agents are computer programs designed to perform tasks or make decisions automatically, often by learning from data and adapting to new information. They act like virtual assistants or robots that can handle complex activities without human intervention, which can help businesses and individuals save time and improve efficiency. For investors, AI agents matter because they can enhance decision-making and automate processes that influence markets and financial outcomes.

apis technical

APIs are sets of rules that let different software systems talk to each other, like standardized doorways that let apps, data services and websites exchange information without needing to be rebuilt each time. For investors, APIs matter because they speed product development, enable digital partnerships and data feeds, create new revenue or cost savings, and introduce operational or security dependencies that can affect growth and risk.

digital workers technical

Digital workers are software programs or automated systems that perform routine business tasks—such as processing invoices, answering customer questions, or moving data between systems—much like a virtual employee. Investors care because digital workers can cut costs, speed operations and scale work without hiring more staff, which can boost productivity and profit margins or change a company’s cost structure and growth potential.

governance regulatory

Governance refers to the systems and processes that determine how an organization is directed and controlled. It involves making decisions, establishing rules, and overseeing activities to ensure the organization operates fairly, transparently, and in the best interests of its stakeholders. Good governance helps build trust and stability, which are important for investors because they indicate responsible management and reduce risks.

human‑in‑the‑loop technical

Human-in-the-loop describes a system where people review, guide or correct automated processes or artificial intelligence before final decisions are made. For investors, it signals that outputs—such as trading signals, medical diagnoses, or regulatory filings—have an extra layer of human oversight that can reduce errors, improve compliance and accountability, but may add time and cost—like a pilot supervising an autopilot to catch problems machines miss.

rpa technical

Robotic Process Automation (RPA) is software that imitates routine human tasks on computers, such as moving data between systems, filling forms, or checking records, like a digital assistant that follows predictable rules. Investors care because RPA can cut labor costs, speed up operations, and reduce errors, which may improve profit margins and scalability; adoption trends can signal efficiency gains or lower running costs for a business.

Agentic automation platform enables companies to control, govern and accelerate enterprise-wide adoption of AI

WINDSOR, Conn.--(BUSINESS WIRE)-- SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced the launch of SS&C Blue Prism WorkHQ, its agentic automation platform designed to help enterprises operationalize agentic AI safely, transparently and with full control of end-to-end workflows.

Unveiled at a live event at Nasdaq in New York City, WorkHQ introduces a unified control plane orchestrating people, AI agents, APIs and digital workers into a single governed environment.

SS&C developed WorkHQ based on its own experience operating at scale across regulated industries. Today, SS&C supports more than 23,000 customers globally with the help of 4,000+ digital workers and more than 50 AI agents. These efforts have enabled SS&C to significantly improve operational efficiency in key processes, reducing processing times by up to 95% in key workflows.

“WorkHQ was built for the enterprise problem, not the enterprise demo. Most organizations deploying AI today are navigating hundreds of systems, legacy infrastructure, and compliance requirements that don't bend to accommodate new technology. We designed WorkHQ for that reality from the ground up,” said Rob Stone, General Manager, Intelligent Automation & Analytics. “We had an advantage of deploying the platform inside a large, complex, regulated operation before it ever reached a customer. With SS&C as Customer Zero, we optimized WorkHQ through real-time, observable, everyday use. What our enterprise clients get is a platform built for their world, proven in ours.”

WorkHQ offers:

• Centralized control: Unlike fragmented point tools or AI-only platforms, WorkHQ enables organizations to design, orchestrate, execute, and manage all types of automated work; AI agents, digital workers, and APIs together, with people in the loop where required.
• Governance by design: Security, auditability and compliance are embedded at the workflow level. Built‑in governance, human‑in‑the‑loop oversight and the SS&C AI Gateway AI governance layer ensure organisations can adopt AI faster while remaining compliant.
• Hybrid automation approach: WorkHQ complements existing RPA and BPM investments, enabling customers to introduce AI agents where they add value while retaining deterministic automation where control is essential.
• Builds on existing foundations: WorkHQ is designed to complement and connect with existing Blue Prism platforms, enabling innovation without disrupting the existing technology infrastructure.
• Reusability: Workflows and AI agents are designed to be modular, reusable and composable, cutting time to automation and increasing scale across enterprises.

“Organizations across the globe are forging ahead with the use of AI agents. According to IDC research, over the coming year, organizations expect to roughly double the number of types of AI agents they deploy into production,” said Neil Ward-Dutton, V.P. of Agentic Automation & AI Technology research at IDC. “To deliver measurable, lasting value from their AI investments at scale, organizations are focusing on unifying tools and practices relating to orchestration and governance. Platforms capable of enabling this will create huge value.”

WorkHQ provides a foundation for enterprises to move from isolated AI use cases to governed, enterprise-wide automation enabling organizations to scale from dozens to thousands of AI agents while maintaining control, transparency, and resilience. Learn more about WorkHQ here.

About SS&C Technologies

SS&C is a global provider of services and software for the financial services and healthcare industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices around the world. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology.

Additional information about SS&C (Nasdaq: SSNC) is available at www.ssctech.com.

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For more information

Brian Schell
Chief Financial Officer
SS&C Technologies
Tel: +1-816-642-0915
Email: InvestorRelations@sscinc.com

Justine Stone
Investor Relations
SS&C Technologies
Tel: +1-212-367-4705
Email: InvestorRelations@sscinc.com

Media Contacts
Breanna Taylor
Prosek Partners
Email: pro-SSC@prosek.com

Source: SS&C