SoundThinking Opens New Alert Review Center in Orlando, Establishing Permanent Hub for SafePointe Operations

Rhea-AI Summary

SoundThinking (Nasdaq: SSTI) opened a new Alert Review Center in downtown Orlando on December 17, 2025, as the permanent hub for its SafePointe alert review operations.

The 1,872-square-foot facility in the Regions Bank Tower will centralize formerly distributed roles, be staffed by nearly 30 full-time employees when hiring is complete, and operates under a three-year renewable lease. The ARC provides real-time, human-in-the-loop review of SafePointe AI alerts to support customers across hospitals, casinos, corporate campuses, and other public spaces nationwide.

Key Figures

Current price $7.93 Pre-news trading level vs 52-week range

52-week range $5.78–$19.43 Low to high over last 52 weeks

New ARC jobs nearly 30 positions Expected full staffing of Orlando Alert Review Center

Office size 1,872 square feet Regions Bank Tower, downtown Orlando

Lease term three-year renewable lease Downtown Orlando Alert Review Center

Market cap $97,778,088 Pre-news equity value

Daily volume 93,203 shares Compared with 20-day average 196,768 shares

Price change 24h 2.99% Move prior to this operational announcement

Market Reality Check

$7.86 Last Close

Volume Volume 93,203 vs 20-day average 196,768 (relative volume 0.47), indicating lighter trading ahead of this news. low

Technical Shares at $7.93, trading below the 200-day MA of $12.88 and well under the 52-week high of $19.43.

Peers on Argus 1 Up

Key peers like DUOT, HIT, SVCO, AEYE, and EXFY show gains between 1% and 14.75%, while sector momentum flags no broad move tied to SSTI’s action.

Historical Context

Date	Event	Sentiment	Move	Catalyst
Nov 12	Q3 2025 earnings	Negative	+1.4%	Revenue decline and lowered 2025 guidance with modest positive price reaction.
Oct 17	Product launch	Positive	-4.6%	CrimeTracer Gen3 upgrade announcement followed by a notable share price drop.
Oct 16	Earnings timing update	Neutral	-4.6%	Change in Q3 results call date associated with a negative price move.
Oct 15	Earnings call scheduling	Neutral	-1.1%	Announcement of Q3 call and conference participation with mild share decline.
Aug 25	Conference participation	Neutral	+1.2%	Gateway Conference presentation plans matched by a small positive price move.

Pattern Detected

Recent news often saw price reactions diverge from headline tone, with both negative earnings and positive product updates followed by mixed moves.

Recent Company History

Over the last six months, SoundThinking has balanced financial pressures with product and platform expansion. Q3 2025 results on Nov 12 showed revenue down and guidance cut, yet shares rose about 1.44%. In mid-October, the CrimeTracer Gen3 launch highlighted platform enhancement and AI features but coincided with a -4.58% move. Several conference and earnings-date announcements in October and August saw relatively modest single-day reactions. Against this backdrop, the Orlando Alert Review Center opening extends the theme of operational scaling for its public-safety solutions.

Market Pulse Summary

This announcement underscores SoundThinking’s focus on scaling operations behind its SafePointe platform. The new Orlando Alert Review Center, with nearly 30 anticipated full-time roles and a three-year renewable lease on 1,872 square feet of space, centralizes alert review to support AI-enabled weapons detection. Set against prior quarters marked by softer revenue and lowered guidance, this move highlights continued investment in infrastructure and execution capability rather than near-term financial metrics.

Key Terms

alert review center technical

"opening of its new Alert Review Center (ARC) in downtown Orlando"

A centralized team or system that receives, checks and prioritizes safety or regulatory warnings—such as reports of adverse effects, manufacturing problems, or compliance breaches—and decides what action and communication are needed. For investors, it matters because findings from an alert review center can lead to product recalls, safety notices, regulatory filings, trial pauses or public disclosures that may quickly affect a company’s costs, reputation and stock value; think of it as the company’s traffic control for urgent risk signals.

ai-enabled technical

"SafePointe, SoundThinking’s AI-enabled weapons detection system"

AI-enabled describes a product, service, or process that uses artificial intelligence—software that learns from data and makes decisions or predictions—as a core feature rather than a minor add-on. For investors it matters because AI-enabled offerings can boost productivity, lower costs or unlock new revenue streams; like adding a smart autopilot to a routine task, they can change a company's growth potential and competitive edge while also bringing higher upfront investment needs and distinct regulatory or ethical risks.

weapons detection system technical

"SafePointe, SoundThinking’s AI-enabled weapons detection system"

A weapons detection system is technology designed to spot guns, knives, explosives or other dangerous items before they reach people or sensitive spaces, using sensors like metal detectors, X‑ray scanners, millimeter‑wave imaging, or AI analyzing camera feeds. Investors care because these systems reduce security risks and potential liabilities, can create recurring sales and service revenue, and are often adopted by airports, schools, venues and businesses — similar to insurance that prevents costly incidents and protects reputation.

human-in-the-loop technical

"safer public spaces through responsible, human-in-the-loop alert review"

Human-in-the-loop describes systems where people supervise, check, or make final decisions on work performed by automated tools or algorithms. Like a pilot overseeing an autopilot, humans step in to catch errors, interpret nuance, and apply judgment that machines may miss. For investors, this matters because human oversight can reduce operational and regulatory risk, improve decision quality, and increase trust in results produced by automated systems.

AI-generated analysis. Not financial advice.

Summary: SoundThinking opens a new in-office Alert Review Center in downtown Orlando, FL, creating a centralized operational hub and the opportunity for nearly 30 public-safety jobs in the region.

FREMONT, Calif., Dec. 17, 2025 (GLOBE NEWSWIRE) -- SoundThinking, Inc. (Nasdaq: SSTI), a leading public safety technology company, today announced the opening of its new Alert Review Center (ARC) in downtown Orlando. The office will serve as the permanent home for the company’s SafePointe^® alert review operations, bringing formerly distributed roles into a centralized facility to strengthen team collaboration, training consistency, and real-time coordination.

The ARC plays a vital role in supporting SafePointe, SoundThinking’s AI-enabled weapons detection system. When SafePointe identifies a potential threat, trained reviewers in the ARC analyze the alert in real time—often within seconds—to provide customers with timely, accurate information to support safety operations in hospitals, casinos, corporate campuses, and other public spaces across the country where SafePointe is deployed.

This investment supports the growth of the SafePointe solution in these verticals to address and mitigate workplace violence and enhance overall security.

The Company expects that the facility will be staffed by nearly 30 full-time employees once hiring is complete. The consolidation brings roles that were previously remote and based across multiple states into the downtown facility, contributing to the region’s growing technology and public-safety workforce.

Located in 1,872 square feet of office space in the Regions Bank Tower, the center demonstrates SoundThinking's long-term commitment to downtown Orlando through a three-year renewable lease.

“SoundThinking’s decision to locate its Alert Review Center in the heart of downtown Orlando strengthens our growing ecosystem of innovative employers,” said David Barilla, Executive Director of the Downtown Development Board and Community Redevelopment Agency. “Their investment brings high-quality public-safety jobs to the urban core and reinforces the strong momentum we’re seeing as more companies choose downtown as a place to grow, collaborate, and contribute to our vibrant community.”

“We are pleased to establish Orlando as the permanent home for our Alert Review Center,” said Ralph Clark, President and CEO of SoundThinking. “Centralizing our operations in one location strengthens team cohesion and allows us to tap into Orlando’s strong talent market and business-friendly environment. We are proud to invest in the region and to support safer public spaces through responsible, human-in-the-loop alert review.”

The ARC is now fully operational and supporting SafePointe customers nationwide. To learn more about SoundThinking and SafePointe weapons detection system, please visit www.SoundThinking.com.

Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the ability of SafePointe to provide customers with timely, accurate information to support safety operations in hospitals, casinos, corporate campuses, and other public spaces across the country where SafePointe is deployed; the expectation that this investment will support the growth of the SafePointe solution in these verticals to address and mitigate workplace violence and enhance overall security; and expectations for the number of public safety jobs created by the opening of the ARC. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond the company’s control. The company’s actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the company’s ability to maintain and expand coverage of existing public safety customer accounts and further penetrate the public safety market, including for SafePointe solutions, as well as other risk factors included in the company’s most recent annual report on Form 10-K and other SEC filings. These forward-looking statements are made as of the date of this press release and are based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Except as required by law, the company undertakes no duty or obligation to update any forward-looking statements contained in this press release as a result of new information, future events or changes in its expectations.

About SoundThinking

SoundThinking, Inc. (Nasdaq: SSTI) is a leading public safety technology company that delivers AI- and data-driven solutions for law enforcement, civic leadership and security professionals. SoundThinking is trusted by more than 300 customers and has worked with approximately 2,100 agencies to drive more efficient, effective and equitable public safety outcomes. The company’s SafetySmart™ platform includes ShotSpotter^®, the leading acoustic gunshot detection system; CrimeTracer™, the leading law enforcement search engine; CaseBuilder™, a one-stop investigation management system; ResourceRouter™, software that directs patrol and community anti-violence resources to help maximize their impact; SafePointe^®, an AI-based weapons detection system; and PlateRanger powered by Rekor^®, a leading ALPR solution. SoundThinking has been designated a Great Place to Work^® Company.

Media Contact:
David Procopio
Regan Communications Group
dprocopio@regancomm.com
+1 (617) 866-0440

FAQ

What did SoundThinking (SSTI) announce on December 17, 2025 about Orlando operations?

SoundThinking announced the opening of an Alert Review Center in downtown Orlando as the permanent hub for SafePointe alert review operations.

How many jobs will SoundThinking's Orlando Alert Review Center create and when will it be staffed?

The company expects the facility to be staffed by nearly 30 full-time employees once hiring is complete.

Where is the new SoundThinking (SSTI) Alert Review Center located and how large is the office?

The ARC is located in the Regions Bank Tower in downtown Orlando and occupies 1,872 square feet of office space.

What is the lease term for SoundThinking's Orlando Alert Review Center?

The company signed a three-year renewable lease for the Orlando facility.

How does the Alert Review Center support SafePointe customers across the U.S.?

Trained reviewers in the ARC analyze SafePointe alerts in real time—often within seconds—to provide timely, accurate information for customer safety operations nationwide.