FlexCare: The New MVP in Stellantis Vehicle Service
Rhea-AI Summary
Stellantis (NYSE: STLA) has announced the launch of FlexCare, replacing Mopar Vehicle Protection (MVP) for vehicle service contracts and protection products in the United States. FlexCare will be associated with Stellantis vehicle brands, offering a simplified and personalized customer experience. The new program maintains the same expert factory service and tailored vehicle protection products as MVP.
FlexCare advantages include:
- Service at any FCA US dealer by trained Mopar technicians
- Repairs with certified OEM approved parts
- Flexible plans based on ownership experience
- Option to include coverage cost in vehicle payment
The program offers various maintenance and repair services, with current MVP offerings being renamed under the FlexCare brand. Customers can find more details on mopar.com or through authorized dealers.
Positive
- Rebranding of vehicle protection services may enhance brand recognition
- Maintained quality of service and product offerings under new brand
- Flexible payment options for customers, including interest-free plans
- Wide range of coverage options tailored to customer needs
Negative
- None.
News Market Reaction
On the day this news was published, STLA gained 0.23%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
AUBURN HILLS, Mich., Oct. 7, 2024 /PRNewswire/ --
- FlexCare replaces Mopar Vehicle Protection (MVP) – new name, but same expert factory service and variety of tailored vehicle protection products
FlexCare is the new name for vehicle service contracts and other vehicle protection products in
Currently being launched gradually in the
"FlexCare is a new name, but the expert factory service and variety of tailored vehicle protection products don't change," said Jim Trebilcock, Stellantis global head of service contracts. "FlexCare stands for flexibility combined with trust and confidence, leading to peace of mind for our valued customers. As we've done with our successful Mopar Vehicle Protection program, FlexCare is committed to unparalleled customer and dealer satisfaction, exceptional reliability and outstanding value, making it the go-to choice for vehicle protection."
FlexCare advantages for customers include:
- Ability to have vehicle service performed at any FCA US dealer by fully trained Mopar technicians
- Repairs made with certified and factory-backed OEM approved parts
- Ability to choose a plan based on their ownership experience, in terms of duration, mileage and coverage
- Option to roll the coverage cost into the vehicle payment or use interest-free payment options
FlexCare offers a range of vehicle maintenance and repair services, providing customers with flexible and convenient options to keep their vehicles in top condition. Current MVP portfolio offerings will be renamed, as shown in the following chart:
VEHICLE SERVICE CONTRACTS | MAINTENANCE PLANS | PACKAGES | |
BEST | EXTENDED CARE PREMIUM | MAINTENANCE CARE | COMPLETE CARE PREMIUM |
BETTER | EXTENDED CARE PLUS | ESSENTIAL CARE | COMPLETE CARE PLUS |
GOOD | EXTENDED CARE | ALL OTHER CURRENT PACKAGES | |
ADDITIONAL COVERAGES (ANCILLARIES) | |||
GAP, MultiCare, Lease Wear & Tear, Lease Protect, Road Hazard & Wheel, EVTS, AutoShield, Car Care, Key Fob | |||
Customers can visit mopar.com or their authorized dealer for more details on these offers and many other specialized plans for mechanical coverage and maintenance, including commercial vehicle plans, vehicle theft deterrent, roadside assistance and lube oil and filter plans.
Mopar
Mopar is the global name for Stellantis genuine parts and authentic accessories.
A simple combination of the words MOtor and PARts, Mopar offers exceptional service, parts and customer-care. Born in 1937 as the name of a line of antifreeze products, Mopar has evolved over more than 85 years to represent both complete vehicle care and authentic performance for owners and enthusiasts worldwide.
Mopar made its mark in the 1960s during the muscle-car era with performance parts to enhance speed and handling for both on-road and racing use. Later, Mopar expanded to include technical service and customer support, and today integrates service, parts and customer-care operations in order to enhance customer and dealer support worldwide.
Complete information on Mopar is available at www.mopar.com and the Mopar blog at blog.mopar.com. For more information regarding Stellantis (NYSE: STLA), please visit www.stellantis.com.
Follow Mopar and company news and video on:
Company blog: blog.stellantisnorthamerica.com
Media website: media.stellantisnorthamerica.com
Mopar brand: www.mopar.com/
Mopar blog: blog.mopar.com/
Facebook: www.facebook.com/mopar
Instagram: www.instagram.com/officialmopar
Twitter: twitter.com/OfficialMOPAR
YouTube: www.youtube.com/c/mopar or www.youtube.com/StellantisNA
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SOURCE Stellantis
FAQ
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