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SurgePays Signs Master Services Agreement with BrandRap to Build Artificial Intelligence (AI) Decisioning Engine to Drive Higher Revenue Per Subscriber

(Very High)
(Positive)
Tags
AI

SurgePays (NASDAQ:SURG) signed a master services agreement with BrandRap to build a real-time AI decisioning engine for ProgramBenefits.com, targeting higher revenue per subscriber and lower customer acquisition costs.

Phase 1 production is expected in July 2026, leveraging verified subprime consumer intent data and a platform with over $50 million in legacy revenue.

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Positive

  • Master services agreement with BrandRap to build AI decisioning engine
  • Phase 1 AI engine production targeted for July 2026
  • ProgramBenefits.com adding over 1,000 new customers per day
  • Underlying intake platform previously generated more than $50 million revenue
  • Strategy focuses on lifting revenue per subscriber from existing traffic
  • Model aims to reduce or eliminate customer acquisition costs

Negative

  • None.

News Market Reaction – SURG

-13.12% 6.5x vol
5 alerts
-13.12% News Effect
-21.0% Trough in 5 hr 51 min
-$2M Valuation Impact
$14.82M Market Cap
6.5x Rel. Volume

On the day this news was published, SURG declined 13.12%, reflecting a significant negative market reaction. Argus tracked a trough of -21.0% from its starting point during tracking. Our momentum scanner triggered 5 alerts that day, indicating moderate trading interest and price volatility. This price movement removed approximately $2M from the company's valuation, bringing the market cap to $14.82M at that time. Trading volume was exceptionally heavy at 6.5x the daily average, suggesting significant selling pressure.

Data tracked by StockTitan Argus on the day of publication.

Market Context

The stock dropped -13.1% in the session following this news. A negative reaction despite today’s AI-...
Analysis

The stock dropped -13.1% in the session following this news. A negative reaction despite today’s AI-focused agreement would fit a pattern where prior AI news, including the April 21, 2026 platform update, coincided with a -4.53% move. The announcement centers on enhancing revenue per subscriber from traffic SurgePays already owns, but broader concerns from recent filings about losses and going-concern risk could overshadow operational progress. Sustainability of any AI-driven uplift may hinge on converting legacy intake revenue of over $50 million into a scalable, higher-margin model.

Key Figures

Addressable subprime consumers: approximately 138 million Phase 1 delivery date: July 2026 Legacy revenue: more than $50 million +3 more
6 metrics
Addressable subprime consumers approximately 138 million Target U.S. subprime consumer base described for SurgePays’ services
Phase 1 delivery date July 2026 Expected Phase 1 production delivery for AI decisioning engine
Legacy revenue more than $50 million Revenue generated by underlying consumer intake platform under prior model
ProgramBenefits relaunch November 2025 Relaunch of platform under ProgramBenefits.com brand
Demand aggregators three Distribution expanded to three demand aggregators in December 2025
New customer adds over 1,000 per day ProgramBenefits.com current new customer additions per day

Previous AI Reports

1 past event · Latest: Apr 21 (Positive)
Same Type Pattern 1 events
Date Event Sentiment 24h Move Catalyst
Apr 21 AI platform update Positive -4.5% Announced real-time AI decisioning platform on ProgramBenefits.com to lift revenue per user.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

For AI-tagged announcements, the single prior event saw a negative price reaction despite seemingly positive platform progress, suggesting past divergence between AI news and price.

Recent Company History

Over the last six months, SurgePays reported full-year 2025 revenue of about $57.0 million with a narrowed gross loss and lower G&A, then Q1 2026 revenue of roughly $16.0 million, up 51% year-over-year. Operationally, wireless lines surpassed 200,000 and the retail footprint exceeded 9,000 locations. On April 21, 2026, the company highlighted an AI decisioning platform on ProgramBenefits.com to increase revenue per user—directly connected to today’s expanded AI build-out with BrandRap.

Key Terms

artificial intelligence, ai decisioning engine, mvno, next-best-action
4 terms
artificial intelligence technical
"BrandRap, a Irvine, California-based artificial intelligence and operations consultancy"
Artificial intelligence is the ability of computers and machines to perform tasks that typically require human thinking, such as understanding language, recognizing patterns, or making decisions. For investors, it matters because AI can enhance efficiency, uncover new insights, and enable smarter strategies, potentially impacting the value and performance of companies that develop or utilize this technology.
ai decisioning engine technical
"to build a real-time AI decisioning engine to drive higher revenue per subscriber"
An AI decisioning engine is software that analyzes large amounts of data and recommends or makes routine business decisions — for example approving loans, prioritizing customer requests, or selecting ads — much like a seasoned assistant who quickly weighs past outcomes and current facts. It matters to investors because it can cut costs, speed operations and scale decisions across a business, but also concentrates risks from errors, bias or regulatory limits that can affect revenue and reputation.
mvno technical
"a fintech and mobile virtual network operator (MVNO) delivering prepaid wireless"
An MVNO, or Mobile Virtual Network Operator, is a company that offers mobile phone services by leasing network access from major wireless providers instead of owning the infrastructure itself. This allows them to sell phone plans at competitive prices and target specific customer groups. For investors, MVNOs represent a way to participate in the telecom industry’s revenue without the high costs of building and maintaining network towers.
next-best-action technical
"ranked next-best-action returned across multiple verticals in a single consumer session"
An automated, data-driven recommendation for the single best thing a business should do next with a customer or prospect—such as send an offer, make a call, or pause outreach—based on goals, past behavior and constraints. Investors care because it reveals how effectively a company turns customer data into sales, retention and cost savings; like a smart assistant that boosts returns by choosing high-impact actions while avoiding wasted effort.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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BARTLETT, Tenn., June 05, 2026 (GLOBE NEWSWIRE) -- SurgePays, Inc. (NASDAQ: SURG) (“SurgePays” or the “Company”), a fintech and mobile virtual network operator (MVNO) delivering prepaid wireless and financial products to approximately 138 million subprime consumers in the United States, today announced it has engaged BrandRap, a Irvine, California-based artificial intelligence and operations consultancy, to build a real-time AI decisioning engine to drive higher revenue per subscriber on ProgramBenefits.com.

The Company expects Phase 1 production delivery of the build-out for July 2026 with key technology features:

  • Multi-product monetization per session — eligibility, conversion probability, and ranked next-best-action returned across multiple verticals in a single consumer session.
  • Reduced customer acquisition cost — incremental revenue from existing ProgramBenefits.com traffic, not additional acquisition spend.
  • Fed by ProgramBenefits.com intake — the engine scores verified subprime consumer intent data captured at the top of the ProgramBenefits.com funnel, where SurgePays already owns the customer relationship.
  • Ranked next-best-action — the engine prioritizes the highest-probability, highest-margin offer per session rather than a static funnel.
  • Verified intent data as the input — scoring is built on verified subprime consumer intent data already flowing through the SurgePays stack.

The underlying consumer intake platform operated by Surge Logics, Inc., a SurgePays subsidiary, generated more than $50 million in legacy revenue under its prior model. SurgePays relaunched under the ProgramBenefits.com brand in November 2025, expanded distribution to three demand aggregators in December 2025, and advanced the architecture to real-time AI decisioning on April 21, 2026.

“ProgramBenefits.com is generating over 1,000 new customer adds per day and remains well below operating capacity,” said Jan Salinas, Vice President of Operations of SurgePays. “Our model of using wireless service to bring consumers onto the platform and then introduce them to adjacent products is already working. The decisioning engine is designed to automate that process by routing the consumer to multiple eligible products from one session — wireless activation, prepaid card, benefits enrollment, and financial services. That is how revenue per subscriber moves on traffic we already own, while reducing and ultimately eliminating the cost to acquire the customer.”

The engine is designed to score eligibility and predict conversion probability across multiple verticals, then returns a ranked next-best-action inside a single consumer session. The first production phase is targeted at existing ProgramBenefits.com intake, with the objective of lifting revenue per subscriber from traffic the Company already owns rather than acquiring new users.

About SurgePays, Inc.

SurgePays, Inc. (NASDAQ: SURG) is a fintech and mobile virtual network operator (MVNO) that delivers prepaid wireless and financial products to the approximately 138 million subprime consumers in the United States. Through its proprietary point-of-sale platform deployed across approximately 9,000 convenience stores and a growing Retail Media Network, SurgePays enables retailers to offer wireless activations, top-ups, and consumer financial services. The Company’s subsidiaries include LinkUp Mobile, Torch Wireless, and the ProgramBenefits.com platform, which is being built to incorporate AI-driven decisioning across the financial and benefit products it offers. SurgePays is headquartered in Bartlett, TN. Learn more at www.surgepays.com and ir.surgepays.com.

About BrandRap

BrandRap is an Irvine, California-based artificial intelligence and operations consultancy. The firm is led by Chief Executive Officer Haris Karim and builds production AI and operational systems for consumer-facing platforms.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include, without limitation, statements regarding the development, scope, timing, performance, and commercial impact of the AI decisioning engine powering ProgramBenefits.com; the expected effect on revenue per subscriber, customer acquisition cost, and conversion probability across verticals; the timing of Phase 1 production delivery and subsequent build phases; current and future lead volumes, platform capacity, and operating leverage at ProgramBenefits.com and Surge Logics, Inc.; the integration of the engine with the Company’s existing wireless, retail distribution, and fintech infrastructure; the contribution of demand aggregator and demand partner relationships; and the Company’s broader business strategy and operating outlook. These statements are based on management’s current expectations and assumptions and are subject to a number of risks and uncertainties, including but not limited to execution risk on the build; the quality, availability, and integrity of consumer intent data; performance, integration, and continuity of demand partners and aggregators; the behavior of subprime consumers and third-party service providers; competitive dynamics in prepaid wireless, fintech-at-register, and retail distribution; cybersecurity, data privacy, and regulatory matters; and the risk factors described in the Company’s Annual Report on Form 10-K and Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission. Actual results may differ materially from those expressed or implied in any forward-looking statement. The Company undertakes no obligation to update any forward-looking statement except as required by law.

Investor Relations Contact
Valter Pinto, Managing Director
KCSA Strategic Communications
SurgePays@KCSA.com
(212) 896-1254


FAQ

What did SurgePays (NASDAQ:SURG) announce about its AI decisioning engine with BrandRap?

SurgePays announced a master services agreement with BrandRap to build a real-time AI decisioning engine for ProgramBenefits.com. According to SurgePays, the engine should increase revenue per subscriber and reduce customer acquisition costs by monetizing existing verified subprime consumer traffic.

When is Phase 1 of SurgePays' AI decisioning engine for ProgramBenefits.com expected to go live?

Phase 1 production of SurgePays' AI decisioning engine is expected in July 2026. According to SurgePays, this initial phase will focus on existing ProgramBenefits.com intake, scoring eligibility and conversion probability and returning a ranked next-best-action within a single consumer session.

How many new customers per day is SurgePays' ProgramBenefits.com platform currently adding?

ProgramBenefits.com is generating over 1,000 new customer adds per day. According to SurgePays, the platform remains well below operating capacity, providing room to increase revenue per subscriber by cross-selling wireless activation, prepaid cards, benefits enrollment, and financial services through the AI engine.

What historical revenue has SurgePays' underlying intake platform generated before ProgramBenefits.com?

The underlying consumer intake platform operated by Surge Logics generated more than $50 million in legacy revenue. According to SurgePays, this platform was relaunched as ProgramBenefits.com in November 2025 and is now being advanced to a real-time AI decisioning architecture.

How will SurgePays' AI decisioning engine impact revenue per subscriber for SURG investors?

The AI engine is designed to lift revenue per subscriber by routing each user to multiple eligible products in one session. According to SurgePays, it prioritizes high-margin, high-probability offers, monetizing traffic the company already owns instead of relying on new user acquisition.

How does SurgePays plan to reduce customer acquisition costs with the ProgramBenefits.com AI engine?

SurgePays plans to reduce acquisition costs by generating incremental revenue from existing ProgramBenefits.com traffic rather than buying more leads. According to SurgePays, verified subprime consumer intent data powers the AI engine, enabling multi-product monetization from one session per subscriber.

What key milestones led up to SurgePays' AI decisioning engine launch for ProgramBenefits.com?

Key milestones include the November 2025 relaunch as ProgramBenefits.com, December 2025 expansion to three demand aggregators, and April 21, 2026 architecture advance to real-time AI decisioning. According to SurgePays, these steps support the July 2026 Phase 1 production target.