T‑Mobile Responds to Southern California Wildfires

Rhea-AI Summary

T-Mobile has activated emergency response operations in Ventura County, California, where the Mountain Fire has grown to over 20,000 acres with 7% containment. The company's network remains largely operational, with only minimal site impacts and overlapping coverage maintaining service. T-Mobile has deployed additional network resources at the Padre Sierra Parish church in Camarillo to support customers and first responders.

The company's preparedness includes AI-powered network optimization, generator backup systems, and mobile cell sites (SatCOLTs). T-Mobile is coordinating with emergency agencies and offering Wireless Priority Service for first responders. The company is also providing Wi-Fi connectivity and charging supplies in affected areas.

Positive

• Network infrastructure remains largely operational despite wildfires
• AI-powered network optimization systems in place
• Extensive backup power systems and mobile infrastructure ready for deployment
• Strategic network redundancy through overlapping coverage

Negative

• Some network sites impacted by wildfire in Ventura County
• Potential service disruptions due to ongoing fire threats

News Market Reaction

+0.29%

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+0.29% News Effect

On the day this news was published, TMUS gained 0.29%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

NORTHAMPTON, MA / ACCESSWIRE / November 12, 2024 / T-Mobile

Earlier this week, T-Mobile activated its emergency response operations to support first responders and affected communities in Ventura County, Calif. as the Mountain Fire grows to over 20,000 acres, with 7% containment. We're also closely monitoring winds in Northern California due to previous red flag warnings for more than 27 million people across the state.

In Ventura County, our network is holding strong with only a small number of sites impacted, and some customers will have service due to overlapping coverage. Our emergency technicians and engineers will assess those sites as soon as conditions safely allow. We've deployed additional network resources to the Padre Sierra Parish church in Camarillo, Calif. to support customers, communities, first responders and relief organizations stationed at the church. Here's more on our support:

Network

T-Mobile continually invests in preparing the network for extreme weather, including California's unpredictable wildfires. Our efforts include leveraging AI, data, network hardening and emergency assets to minimize service interruptions and swiftly recover connectivity following a fire.

• Across California including Ventura County, T-Mobile's network has been hardened and reinforced with generators in the event of commercial power loss and additional portable generators are ready to deploy as needed.

• AI capabilities within T-Mobile's network - including our Cognitive Self-Organizing Network (SON) and automatic antenna tilting - optimize signal, expand coverage areas and avoid congestion helping to reduce service interruptions through a wildfire's unpredictability.

• Overlapping coverage in many areas may further reduce service interruptions.

• Heavy duty network equipment, including mobile cell sites called SatCOLTs (Satellite Cell on Light Trucks), are on standby with assets already deployed in Camarillo, Calif.

First Responders

T-Mobile is actively working with federal, state and local public safety agencies as well as California's State Operations Center (SOC) in Sacramento to prioritize coverage restoration and meet first responder needs. First responders, emergency officials and other eligible critical infrastructure customers can register for Wireless Priority Service (WPS) to get priority access and preemption at no cost. Agencies needing communications assistance can contact our 24-hour emergency hotline at 888-639-0020 or email ERTRequests@T-Mobile.com.

Community Support

T-Mobile's teams have been coordinating with the American Red Cross and other agencies to provide Wi-Fi connectivity and charging supplies for customers, communities and anyone who needs it in Ventura County.

For more information on T-Mobile's emergency response efforts and for tips to stay connected visit: https://www.t-mobile.com/news/emergency-response. For more information on T-Priority, coming soon for first responders, visit: https://www.t-mobile.com/news/business/t-priority-network-slice-for-first-responders. Follow @TMobileNews on X, formerly known as Twitter, to stay up to date with the latest company news.

T-Mobile SatColt with mobile tower deployed to the Padre Sierra Parish in Camarillo, Calif the week of Nov. 4th, 2024.

View additional multimedia and more ESG storytelling from T-Mobile on 3blmedia.com.

Contact Info:
Spokesperson: T-Mobile
Website: https://www.3blmedia.com/profiles/t-mobile
Email: info@3blmedia.com

SOURCE: T-Mobile

View the original press release on accesswire.com

FAQ

How many acres has the Mountain Fire burned in Ventura County affecting T-Mobile (TMUS) service?

The Mountain Fire has burned over 20,000 acres with 7% containment in Ventura County, California.

What emergency resources has T-Mobile (TMUS) deployed in Camarillo, California?

T-Mobile has deployed additional network resources, including SatCOLTs (Satellite Cell on Light Trucks), at the Padre Sierra Parish church in Camarillo to support customers and first responders.

How is T-Mobile (TMUS) supporting first responders during the California wildfires?

T-Mobile is offering free Wireless Priority Service (WPS) for first responders, coordinating with emergency agencies, and providing a 24-hour emergency hotline at 888-639-0020.