Welcome to our dedicated page for TransUnion news (Ticker: TRU), a resource for investors and traders seeking the latest updates and insights on TransUnion stock.
TransUnion reports news about its credit reporting, consumer information, fraud detection, marketing, and analytics businesses. Company updates commonly cover U.S. consumer credit trends, Credit Industry Insights Report research, credit scoring developments involving VantageScore, and demand across Credit, Marketing, Fraud, and Consumer Solutions.
News also includes financial results, international segment activity, completed acquisitions, and product launches such as TruIQ Credit Strategy Studio, TruAudience Data Marketplace offerings, Digital Business Profile, and solutions built on the OneTru technology platform. Additional recurring themes include digital fraud analysis, lender workflow tools, mortgage-market data, and governance matters.
TransUnion's 2025 Consumer Credit Forecast projects a slowdown in the growth of both credit card balances and delinquencies by the end of 2025. Following four years of increases, credit card balances are expected to rise to $1.1 trillion by the end of 2025, a YoY increase of 4.4%, significantly lower than the 18.5% and 12.6% growth in 2022 and 2023. The number of active credit cards has increased to 554.5 million in Q3 2024, up from 451.6 million in Q3 2020. Despite these increases, balances among non-prime borrowers are forecasted to grow at slower rates in 2024 and 2025 compared to the previous two years.
Serious credit card delinquency rates (90+ DPD) are anticipated to rise to 2.76% in 2025, a 12 bps YoY increase, but still lower than the increases observed in 2022 and 2023. Other credit products like auto loans, unsecured personal loans, and mortgages show mixed delinquency trends, with auto loan delinquencies expected to decline slightly in Q4 2025, and unsecured personal loan and mortgage delinquencies remaining relatively stable.
TransUnion's projections are based on various economic factors and could change if there are unanticipated economic shocks.
TransUnion's analysis reveals that 4.6% of global attempted ecommerce transactions during the 2024 Cyber Five period (Thanksgiving to Cyber Monday) were suspected to be Digital Fraud, down from 6.0% in 2023. In the U.S., the fraud rate was 4.2%, decreased from 5.8% last year.
The highest fraud rates were recorded on Thanksgiving Day (November 28) at 5.3% globally and 5.4% in the U.S. The average number of suspected fraud attempts during the holiday period was 30.2% lower than in 2023 and 5.9% lower than during the rest of 2024.
According to TransUnion's Q4 2024 Consumer Pulse Study, 64% of U.S. consumers expressed concern about digital fraud during the holiday shopping season.
TransUnion (NYSE: TRU) has been recognized as a Leader in the Gartner Magic Quadrant for Marketing Mix Modeling (MMM) Solutions, based on their 'Completeness of Vision' and 'Ability to Execute.' The company's TruAudience® solutions suite was highlighted for its rapid deployment capabilities, comprehensive consumer data analysis, and strong customer relationships.
Key strengths include the ability to deploy models in as little as two months, extensive consumer data insights for marketing investment optimization, and dedicated customer support through regular business reviews. Matt Spiegel, executive vice president of TruAudience marketing solutions, emphasized the company's commitment to helping clients transform data into actionable insights and create meaningful impact.
TransUnion's Q4 2024 Consumer Pulse study reveals Millennials are leading the holiday shopping charge, with 33% planning to spend over $500 - the highest among all generations. The study, surveying 3,000 American adults, shows 65% of Millennials are optimistic about their finances, surpassing the 58% overall population average. Credit cards remain the preferred payment method at 38%, followed by debit cards (31%) and cash (16%). Despite inflation concerns, 81% of Americans reported stable or increased income, with 93% expecting this trend to continue. The study indicates that most holiday shopping (67%) occurs online, with peak activity between Thanksgiving and Cyber Monday.
Quick Service Restaurants (QSRs) are experiencing increased traffic in 2024, with 64% reporting growth across all dayparts despite widespread price increases. According to a TransUnion and Restaurant Dive study, 93% of QSRs raised prices, yet those emphasizing value-driven messaging saw better results. The study, surveying 100 QSR executives from companies with $250M+ annual revenue, revealed that 67% of restaurants that significantly increased value messaging experienced extremely positive customer traffic effects. Loyalty programs emerged as a key factor, with QSRs using demographic data being nearly twice as likely to continue targeted promotions compared to those not utilizing such data.
TransUnion's Q3 2024 report reveals a significant increase in insurance shopping, with auto insurance shopping up 19% and property insurance shopping rising 16% year-over-year. Baby Boomers led auto insurance shopping with a 34% increase, followed by Gen Z (23%), Gen X (18%), and Millennials (8%). The report highlights that 38% of insurance shoppers switched carriers in the past six months. Digital marketing spending saw substantial growth, with online display advertising increasing 346% and social media spending up 81%. The report also notes a generational shift in living arrangements, with 78% of adult Gen Z consumers now living with older generations, compared to 66% of Millennials in 2009.
The Q3 2024 TransUnion Credit Industry Insights Report highlights a stabilization in consumer credit balances across various products. While credit card and unsecured personal loan balances grew, the pace has slowed significantly. Credit card balances increased by 6.9% YoY to $1.06 trillion, compared to a 15% increase the previous year. Unsecured personal loans saw a 3.6% YoY increase to $249 billion, down from 14.8% the year before.
Delinquencies also showed signs of stabilization. Credit card delinquencies rose by 9 bps to 2.43%, while unsecured personal loan delinquencies declined by 25 bps to 3.5%. Auto loan delinquencies grew more slowly, up by 7 bps to 1.6%.
Mortgage originations remained flat YoY, with delinquencies ticking up to 1.22%. Auto loan originations were stable, and monthly car payments stabilized, with new car payments averaging $745 and used car payments at $526.
TransUnion (NYSE: TRU) announced that its Board of Directors has declared a quarterly cash dividend of $0.105 per share for the third quarter 2024. The dividend will be paid on December 9, 2024, to shareholders who are on record as of November 22, 2024.
TransUnion (NYSE: TRU) has announced its participation in three upcoming investor conferences in November 2024. Todd Cello, Executive VP and CFO, will present at the Baird Global Industrial Conference on November 12 at 9:40 a.m. CT and at the RBC Capital Markets Technology Conference on November 19 at 9:00 a.m. CT. Chris Cartwright, President and CEO, will present at the J.P. Morgan Ultimate Services Investor Conference on November 14 at 7:50 a.m. CT. All presentations will be available via live webcast on TransUnion's Investor Relations website, with replays accessible afterward.
TransUnion's new research reveals a communication paradox: while 80% of consumers consider phone calls important for business communication, the same percentage blocks unknown numbers. The study shows that 91% of consumers expect banks to identify themselves before answering, and 65% prefer calls for suspected fraud. Consumer preferences for phone communication are highest for personal matters (64%), high-value decisions (55%), and urgent circumstances (55%). Despite 70% of consumers receiving impersonation calls in the past three months, branded calling showing company name and logo could improve response rates, with 73% more likely to answer such authenticated calls.