ServiceTitan Announces Strategic Partnership With Roto-Rooter
ServiceTitan (Nasdaq: TTAN) has announced a strategic partnership with Roto-Rooter, North America's largest provider of plumbing and drain cleaning services. The partnership will implement ServiceTitan's enterprise-grade software platform across Roto-Rooter's company-owned branches throughout the United States.
Through this collaboration, Roto-Rooter will leverage ServiceTitan's technology to enhance operational efficiency, drive business growth, and improve customer service delivery. The implementation will span across Roto-Rooter's three national call centers and its network of branch locations serving major U.S. metropolitan areas.
ServiceTitan (Nasdaq: TTAN) ha annunciato una partnership strategica con Roto-Rooter, il principale fornitore nordamericano di servizi idraulici e di pulizia delle tubature. L’accordo prevede l’adozione della piattaforma software enterprise di ServiceTitan nelle filiali di proprietà di Roto-Rooter dislocate negli Stati Uniti.
Grazie a questa collaborazione, Roto-Rooter utilizzerà la tecnologia di ServiceTitan per aumentare l’efficienza operativa, sostenere la crescita aziendale e migliorare il servizio ai clienti. L’implementazione coinvolgerà i tre call center nazionali di Roto-Rooter e la sua rete di filiali nelle principali aree metropolitane statunitensi.
ServiceTitan (Nasdaq: TTAN) ha anunciado una alianza estratégica con Roto-Rooter, el mayor proveedor de servicios de plomería y desagües de Norteamérica. La colaboración contempla la implantación de la plataforma de software empresarial de ServiceTitan en las sucursales de propiedad de Roto-Rooter en Estados Unidos.
Mediante esta asociación, Roto-Rooter aprovechará la tecnología de ServiceTitan para optimizar la eficiencia operativa, impulsar el crecimiento del negocio y mejorar la atención al cliente. La implementación abarcará los tres centros de llamadas nacionales de Roto-Rooter y su red de sucursales en las principales áreas metropolitanas de EE. UU.
ServiceTitan (나스닥: TTAN)이 북미 최대 배관·배수 청소 서비스 제공업체인 Roto-Rooter와 전략적 파트너십을 체결했다고 발표했습니다. 이번 파트너십은 미국 내 Roto-Rooter 직영 지점 전반에 ServiceTitan의 엔터프라이즈급 소프트웨어 플랫폼을 도입하는 것을 목표로 합니다.
이번 협력을 통해 Roto-Rooter는 ServiceTitan의 기술을 활용해 운영 효율성을 높이고 비즈니스 성장을 촉진하며 고객 서비스 품질을 개선할 예정입니다. 도입은 Roto-Rooter의 세 곳의 전국 콜센터와 주요 미국 대도시권에 위치한 지점 네트워크에 걸쳐 진행됩니다.
ServiceTitan (Nasdaq: TTAN) a annoncé un partenariat stratégique avec Roto-Rooter, le principal fournisseur nord-américain de services de plomberie et de débouchage. Ce partenariat prévoit le déploiement de la plateforme logicielle de niveau entreprise de ServiceTitan dans les agences détenues par Roto-Rooter aux États-Unis.
Grâce à cette collaboration, Roto-Rooter s’appuiera sur la technologie de ServiceTitan pour améliorer l’efficacité opérationnelle, stimuler la croissance et rehausser la qualité du service client. Le déploiement concernera les trois centres d’appels nationaux de Roto-Rooter ainsi que son réseau d’agences desservant les principales zones métropolitaines américaines.
ServiceTitan (Nasdaq: TTAN) hat eine strategische Partnerschaft mit Roto-Rooter, Nordamerikas größtem Anbieter für Sanitär- und Rohrreinigungsdienste, bekanntgegeben. Im Rahmen der Partnerschaft wird ServiceTitans Enterprise-Softwareplattform in den firmeneigenen Niederlassungen von Roto-Rooter in den USA eingeführt.
Durch diese Zusammenarbeit wird Roto-Rooter die Technologie von ServiceTitan nutzen, um die operative Effizienz zu steigern, das Geschäftswachstum voranzutreiben und den Kundenservice zu verbessern. Die Implementierung erstreckt sich über Roto-Rooters drei nationalen Callcentern und das Filialnetz in den wichtigsten US-Metropolregionen.
- Partnership with North America's largest plumbing service provider expands ServiceTitan's market presence
- Implementation across Roto-Rooter's entire U.S. branch network indicates significant contract scale
- Integration with three national call centers suggests substantial recurring revenue potential
- No financial terms or contract value disclosed
- Implementation costs and timeline not specified
Insights
ServiceTitan's partnership with Roto-Rooter significantly expands its enterprise client base, potentially boosting recurring revenue and market share in the trades software sector.
ServiceTitan has secured a major enterprise client by partnering with Roto-Rooter, North America's largest plumbing services provider. This deal represents substantial revenue potential as it will deploy ServiceTitan's platform across Roto-Rooter's entire network of company-owned branches and three national call centers.
The partnership's scope is extensive, covering Roto-Rooter's operations across multiple service lines: residential plumbing, commercial services, water restoration, sewer repairs, and water treatment. For ServiceTitan, this translates to deep vertical integration within a major industry player.
From a competitive positioning standpoint, landing Roto-Rooter as a client significantly strengthens ServiceTitan's market leadership in trades management software. The deal carries significant validation value, as Roto-Rooter's century-old brand brings substantial credibility that ServiceTitan can leverage with other potential enterprise clients.
What's particularly valuable is Roto-Rooter's explicit acknowledgment that they expect ServiceTitan's platform to drive measurable business improvements in efficiency, automation, and standardization. These are precisely the metrics that enterprise software companies use to demonstrate ROI, which will likely feature prominently in ServiceTitan's future customer acquisition efforts.
The implementation scale - spanning national call centers and multiple branch locations serving major metropolitan areas - suggests this is among ServiceTitan's largest enterprise deployments, potentially serving as a reference architecture for similar large-scale clients in adjacent service industries.
LOS ANGELES, Sept. 04, 2025 (GLOBE NEWSWIRE) -- ServiceTitan (Nasdaq: TTAN), the software platform that powers the trades, today announced a strategic partnership with Roto-Rooter, the largest provider of plumbing, drain cleaning, and water cleanup services in North America. This new partnership will equip Roto-Rooter’s vast network of company-owned branches throughout the U.S. with ServiceTitan’s industry-leading technology to drive business growth and profitability, while continuing to deliver on Roto-Rooter’s commitment to innovation and exceptional service.
“For nearly a century, Roto-Rooter has been a gold standard in plumbing and customer care,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “Through this new partnership, ServiceTitan’s enterprise-grade platform will deliver outsized ROI by helping Roto-Rooter unlock new levels of efficiency and growth so they can achieve their ambitious business goals. That means creating new revenue opportunities, streamlining operations at scale, and empowering technicians to deliver an unmatched customer experience. As the operating system that powers the trades, ServiceTitan is proud to partner with Roto-Rooter and set a new standard for excellence across the entire industry.”
In addition to its core residential plumbing and drain business, Roto-Rooter has a strong presence across multiple verticals, including commercial plumbing and drain services, water restoration, sewer repair and replacement, water softening & filtration, and more.
“Ever since our founder, Samuel Blanc, invented the world’s first electric sewer cleaning machine more than 90 years ago, Roto-Rooter has remained at the forefront of technological innovation within our industry,” said Robert Goldschmidt, President of Roto-Rooter. “We believe our partnership with ServiceTitan is the next step in our legacy of innovation. Now, thousands of our field employees and office staff will be able to harness the power of ServiceTitan’s best-in-class technology, helping to increase efficiency, automation, and standardization across most of the departments within our nationwide network. As a result, our teams will have more time to focus on our most important job, delivering outstanding industry-leading service to our customers,” he added.
This partnership represents a new chapter, expanding the impact of ServiceTitan’s technology through Roto-Rooter’s three national call centers and its entire network of branch locations, which serve the largest metro areas in the United States.
For more information about ServiceTitan, visit https://www.servicetitan.com.
About ServiceTitan
ServiceTitan is the software platform that powers trades businesses. The company’s cloud-based, end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running.
About Roto-Rooter
Founded in 1935, Roto-Rooter is a wholly owned subsidiary of Chemed Corporation (NYSE CHE), and is the largest provider of plumbing, drain cleaning, and water cleanup services in North America. Roto-Rooter provides services to homeowners and businesses in 121-company-owned territories, and more than 345 franchise territories in the U.S. and Canada. For more information about Roto-Rooter, visit https://www.rotorooter.com
© 2025 ServiceTitan. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s). This press release contains forward-looking statements based on information available as of the date of this release. All statements other than statements of historical facts may be forward-looking statements. Outcomes may materially differ from those discussed within this release. Neither party undertakes any obligation to update any forward-looking statements, except as required by law.
Press Contact
Max Wertheimer
ServiceTitan, Inc.
Press@servicetitan.com
Press Contact
Paul Abrams
Roto-Rooter Plumbing & Water Cleanup
Paul.Abrams@rrsc.com
(513) 762-6434
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