TELUS Corporation reports developments across a Canadian communications technology business that provides wireless, internet, television and landline phone services, with incumbent wireline operations in British Columbia and Alberta and a smaller wireline presence in eastern Quebec. News also reflects its non-telecom businesses, including TELUS Digital, TELUS Health and TELUS Agriculture & Consumer Goods.
Recurring TELUS updates include operating and financial results, dividend declarations, debt and capital-structure actions, annual meeting governance matters and leadership changes. Company and partner announcements also cover digital customer experience, AI data services, trust and safety solutions, broadband service capabilities and technology partnerships tied to connectivity and enterprise services.
TELUS Digital (TU) received its first Leader designation in Everest Group's 2026 Trust and Safety Services PEAK Matrix assessment. It was one of seven Leaders among 27 providers evaluated and also earned Star Performer recognition for year-over-year improvement in market impact and vision and capability.
The assessment evaluates market adoption, portfolio mix and value delivered alongside strategy, services, investment and delivery capabilities. It draws on information for calendar year 2025, provider interactions and client reference checks.
TELUS Digital (TU) announced a partnership with Parloa to help enterprise clients implement its AI agent platform for customer service. TELUS Digital will introduce current and prospective clients to the platform and support deployment at scale.
Enterprises can contract directly with Parloa for the platform and engage TELUS Digital for implementation, integration, change management, managed services and other professional services. The partnership adds Parloa to TELUS Digital's existing customer experience AI portfolio, which includes its Fuel iX tools.
TELUS (TU) and AST SpaceMobile successfully completed their first integration test connecting TELUS' wireless network with AST SpaceMobile's space-based network. The test marks a step toward providing broadband data, voice calls and text messages directly between smartphones and satellites.
TELUS expects the technology to be available to its customers within the next year, extending service into Canadian areas beyond traditional cell-tower coverage. The planned service would work with eligible smartphones without special equipment and complement TELUS' existing wireless infrastructure. TELUS also expects it to provide another way to reach 9-1-1 in areas without traditional cellular service.
TELUS (TU) is an evening sponsor of The Hinton Lectures, returning to Toronto on November 9–11, 2026, with lecturer Paul Christiano. The three-night public lecture series will take place at the Metro Toronto Convention Centre's John W. H. Bassett Theatre and will also be livestreamed.
Christiano is the founder and executive director of the Alignment Research Center and previously developed reinforcement learning from human feedback at OpenAI. Canadian futurist Sínead Bovell will moderate the lectures, which kick off the inaugural AI Safety Week. Manulife is the presenting partner, and Global Risk Institute is the founding partner. Tickets are available at hintonlectures.com.
TELUS Digital (TU) has been named a Leader in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2026 – Americas, its eighth consecutive year in the top tier.
The company is one of eight Leaders among 48 CXM providers evaluated, with Everest Group highlighting TELUS Digital’s proprietary Fuel iX™ AI suite, broad technology partner ecosystem, global delivery footprint and outcome-based commercial models. TELUS Digital supports CX in 50+ languages across multiple regions and industries and was also ranked a Major Contender in Everest Group’s 2026 CXM Services PEAK Matrix® assessments for EMEA and APAC.
TELUS Digital (TU) will host Agentforce-focused industry sessions, demo stations and invitation-only events at Hotel Zetta during Dreamforce 2026 on September 15–16 in San Francisco.
The off-site venue, a short walk from the Moscone Center, will feature financial services, contact center/customer experience and higher education insight sessions, hourly demos of Agentforce and related Salesforce technologies, and private Dreamforce keynote livestreams. TELUS Digital, a Salesforce Agentforce Summit Level Partner with more than 40 Agentforce-powered AI agents activated for clients, will also offer one-on-one meetings with Salesforce practice leaders. Space is limited and separate registration is required for each day.
TELUS (TU), through its TELUS Mental Health Index for Q2 2026, reports that cost of living is the top financial stressor for 58% of US workers, far ahead of retirement savings concerns (12%) and emergency savings (9%).
Almost two-thirds (64%) of US workers feel anxious about money, one in nine never stop worrying about finances, and 15% say financial stress has directly impaired their work productivity, with 3% missing work. A benefits knowledge gap is evident, as 46% do not fully understand the retirement plan they contribute to, and nearly half (49%) want more employer-provided financial education, particularly on retirement and savings. Overall US workforce mental health scores 70.1 on the Index, with 23% at high risk, while anxiety and isolation remain the weakest sub-scores.
TELUS Digital (NYSE:TU) has been named a Leader in the 2026 NelsonHall NEAT Evaluation for AI Enablement Services in both the Overall and AI Training segments. NelsonHall highlighted TELUS Digital’s end-to-end AI enablement offering, support for AI model training and operationalization, and its roughly 80,000 employees across 35 countries.
The evaluation cited a broad client base of about 77 AI enablement customers, proprietary quality-control IP such as an LLM-as-a-judge system, and agentic AI development capabilities. NelsonHall also emphasized TELUS Digital’s large global training community, robotics and embodied AI data capabilities, and access to Canadian sovereign AI infrastructure through TELUS’ Sovereign AI Factory.
TELUS (TU) announced that its Board of Directors has declared a quarterly cash dividend of $0.1875 Canadian per common share. The dividend is payable on October 1, 2026 to shareholders of record as of the close of business on September 10, 2026, according to TELUS.
TELUS (NYSE: TU) reported second quarter 2026 results featuring a net loss of $1.8 billion, driven by a non-cash $2.1 billion impairment of the TELUS Digital unit. Consolidated operating revenues were $4.9 billion, down 3 per cent year-over-year, with service revenue of $4.4 billion down 1 per cent and mobile network revenue of $1.7 billion up 1 per cent.
Adjusted EBITDA was $1.8 billion, down 2 per cent, while free cash flow rose 2 per cent to $545 million and cash from operations increased 15 per cent to $1.3 billion. TELUS reset its quarterly dividend to $0.1875 per share (annualized $0.75), a 55 per cent reduction expected to generate about $2.7 billion in cumulative cash savings through 2028 and support deleveraging. Net debt to Adjusted EBITDA stood at 3.5-times, with a target of approximately 3.0-times or lower by year-end 2028. Full-year 2026 guidance was revised to consolidated service revenue growth of flat to negative 2 per cent, Adjusted EBITDA down 2 to 4 per cent, and free cash flow of about $1.8 billion, alongside capital expenditures now expected at roughly $2.6 billion.