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Thoughtworks Reports Fourth Quarter and Full Year 2023 Financial Results

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Thoughtworks Holding, Inc. (NASDAQ: TWKS) reported fourth quarter revenues of $252.4 million, below guidance due to supply constraints and cautious client behavior. The company added 46 new clients and achieved $81 million in annualized cost savings. However, net loss margin was (8.9)% in Q4. Full year revenues were $1,126.8 million, with a net loss margin of (6.1)% for 2023. Thoughtworks expects Q1 2024 revenues of $241-246 million and full year revenues of $980-1,010 million.
Positive
  • Thoughtworks reported Q4 revenues of $252.4 million, 5% below guidance, citing supply constraints and cautious client behavior.
  • The company added 46 new clients and achieved $81 million in annualized cost savings through restructuring.
  • However, Thoughtworks experienced a net loss margin of (8.9)% in Q4 and (6.1)% for the full year 2023.
  • Full year revenues for 2023 were $1,126.8 million, with a net loss margin of (6.1)%, showing a decline of (13.1)% year-over-year.
  • For Q1 2024, Thoughtworks expects revenues in the range of $241-246 million, with an adjusted EBITDA Margin of 3.0-4.0% and adjusted diluted loss per share of $(0.02)-$(0.01).
  • The company anticipates full year 2024 revenues of $980-1,010 million, with an adjusted EBITDA Margin of 8.0-10.0% and adjusted diluted EPS of $0.01-$0.06.
Negative
  • Net loss margin was (8.9)% in Q4 2023, a decline from a net income margin of 5.2% in Q4 2022.
  • Adjusted EBITDA Margin for Q4 was 5.5%, down from 18.7% in Q4 2022.
  • Diluted loss per share for Q4 was $(0.07), compared to diluted earnings per share of $0.05 in Q4 2022.
  • Full year 2023 saw a net loss margin of (6.1)%, a decrease from (8.1)% in 2022.
  • Adjusted EBITDA Margin for 2023 was 9.9%, down from 19.8% in 2022.
  • Adjusted Diluted EPS for 2023 was $0.11, compared to $0.43 in 2022.

The reported revenue decline of Thoughtworks for both the fourth quarter and full year, along with the projected decrease for the upcoming year, indicates a significant downturn in the company's financial performance. The restructuring program has achieved substantial annualized cost savings, which may be viewed positively by investors as a proactive measure to improve operational efficiency and margin performance. However, the net loss margins and adjusted EBITDA margins have deteriorated compared to the previous year, suggesting that the cost-saving measures have not yet translated into bottom-line improvements. The reduction in stock-based compensation signals a normalization post-IPO, but this has not offset the overall decline in profitability.

From a liquidity perspective, the company's cash position and undrawn credit line provide some financial flexibility. However, the decline in bookings and the cautious outlook for the next fiscal year raise concerns about the company's ability to return to revenue growth in the short term. Investors should closely monitor the company's ability to convert its cost savings into net income and cash flow improvements.

The performance of Thoughtworks reflects broader industry trends where technology consultancies are facing supply constraints and cautious client spending due to macroeconomic uncertainties. The company's strategic move to reduce leased office space and centralize operations aligns with the industry's shift towards digital and remote work environments. The shift to offshore services is indicative of competitive pricing pressures and the need to maintain margins in a cost-sensitive market.

Despite these challenges, the addition of 46 new clients and the retention of 54 clients with bookings over $5 million suggests that Thoughtworks maintains a strong client base and the ability to attract new business. The focus on Cloud, Data and AI services positions the company in high-growth potential areas, which may favor long-term growth prospects if the company can effectively leverage its technological expertise and thought leadership.

The current macroeconomic environment has prompted a cautious approach from clients, impacting Thoughtworks' revenue and bookings. The restructuring activities undertaken by the company are a direct response to these economic pressures and reflect an effort to realign the business model with market demands. The year-over-year decline in revenue in all reported industry verticals and geographies underscores the pervasive nature of the economic headwinds.

Looking forward, the projected revenue decline for the first quarter and full year of 2024 suggests that the company does not anticipate a quick reversal of these trends. The anticipated year-over-year decline in revenues for 2024, even after restructuring efforts, indicates that the market may expect continued economic challenges and client budget constraints. Thoughtworks' performance and outlook serve as an indicator of the broader economic sentiment, particularly in the technology consulting sector.

  • Fourth quarter revenues of $252.4 million and full year revenues of $1,126.8 million
  • Provides guidance for the full year and first quarter of 2024

CHICAGO--(BUSINESS WIRE)-- Thoughtworks Holding, Inc. (NASDAQ: TWKS) ("Thoughtworks" or the "Company"), a leading global technology consultancy, today reported results for the fourth quarter and full year 2023 and provided its financial outlook for the full year and first quarter of 2024.

Guo Xiao, Thoughtworks' Chief Executive Officer, said, "I am grateful to all Thoughtworkers for their dedication and commitment to delivering extraordinary impact with our clients. In the fourth quarter, we delivered $252.4 million in revenues, 5% below our guidance, primarily due to specific supply constraints to meet client demand in addition to continued cautious client behavior within the current macroeconomic environment.

Our deep and trusted client relationships are again reflected in the 54 clients with bookings over $5 million. We added 46 new clients in the quarter, continuing our strong performance in logo acquisition.

We are delivering notable cost savings through our restructuring program. We have now realized $81 million in annualized cost savings from the actions we have taken to drive ongoing efficiencies.

Our foundation is resilient, supported by a strong client base. Thoughtworks’ outstanding technologists underpin our reputation for innovation and thought leadership. As we move forward, we are well-positioned to help our clients modernize and evolve their operations to harness the power of Cloud, Data and AI and adapt for future success.”

Update on Restructuring Activities

On August 8, 2023, Thoughtworks initiated several measures to reduce operational cost and better align our business with our customers’ needs in a challenging macroeconomic environment. As of December 31, 2023, we had substantially completed our reorganization. We have (i) implemented changes to centralize our operational functions; (ii) launched our Digital Engineering Center, which is our new organizational home for the majority of our professional services teams; (iii) instituted a new regional market structure; and (iv) implemented leadership changes to align with our new operating model. By the end of the fourth quarter, we achieved $81 million of the annualized savings, positioning us well to continue to drive savings in 2024. The majority of our wage-related actions, such as employee severance and related benefits, are complete, and we remain focused on driving operational efficiencies in 2024.

As of December 31, 2023, Thoughtworks had incurred pre-tax cash charges of approximately $18.9 million (the “2023 Charges”). The 2023 Charges include $17.2 million in wage-related costs and $1.7 million in non-wage related expenses, including costs primarily related to reducing leased office space, vendor contract cancellations and professional fees.

QTD fourth quarter 2023 highlights

Revenues for the fourth quarter were $252.4 million, a year-over-year decline of (18.8)%, or a year-over-year decline of (19.8)% in constant currency. Acquisitions completed in the last twelve months contributed approximately 1% to revenue growth in the quarter.

Net loss margin for the fourth quarter was (8.9)% compared to net income margin of 5.2% for the fourth quarter of 2022. Adjusted EBITDA Margin for the fourth quarter was 5.5% compared to 18.7% for the fourth quarter of 2022.

Diluted loss per share for the fourth quarter was $(0.07) compared to diluted earnings per share of $0.05 for the fourth quarter of 2022. Adjusted Diluted EPS for the fourth quarter was $0.02 compared to $0.10 for the fourth quarter of 2022.

Stock-based compensation for the fourth quarter was $16.9 million compared to $21.6 million for the fourth quarter of 2022.

Full year 2023 highlights

Revenues for the year ended were $1,126.8 million, a year-over-year decline of (13.1)%, or a year-over-year decline of (12.6)% in constant currency. Acquisitions completed in the last twelve months contributed approximately 2% to revenue growth for the year ended December 31, 2023.

Net loss margin for the year ended was (6.1)% compared to net loss margin of (8.1)% for the year ended December 31, 2022. Adjusted EBITDA Margin for the year ended was 9.9% compared to 19.8% for the year ended December 31, 2022.

Diluted loss per share for the year ended was $(0.22) compared to diluted loss per share of $(0.34) for the year ended December 31, 2022. Adjusted Diluted EPS for the year ended was $0.11 compared to $0.43 for the year ended December 31, 2022.

Stock-based compensation for the year ended was $65.0 million compared to $249.9 million for the year ended December 31, 2022. As of December 31, 2023, all non-recurring grants related to our initial public offering have fully vested.

QTD fourth quarter 2023 summary

 

Three Months Ended December 31,

 

 

 

 

$ in millions, except per share data

2023

 

2022

 

Change

 

% Change(1)

GAAP Metrics:

 

 

 

 

 

 

 

Revenues(2)

$

252.4

 

 

$

310.7

 

 

$

(58.3

)

 

(18.8

)%

Gross Profit

$

71.4

 

 

$

104.8

 

 

$

(33.4

)

 

(31.9

)%

Gross Margin

 

28.3

%

 

 

33.7

%

 

 

(5.4

)%

 

 

SG&A

$

77.0

 

 

$

77.0

 

 

$

 

 

%

SG&A Margin

 

30.5

%

 

 

24.8

%

 

 

5.7

%

 

 

Stock-based compensation

$

16.9

 

 

$

21.6

 

 

$

(4.7

)

 

(21.8

)%

Net (loss) income

$

(22.4

)

 

$

16.1

 

 

$

(38.5

)

 

 

Net (loss) income margin

 

(8.9

)%

 

 

5.2

%

 

 

(14.1

)%

 

 

Diluted (loss) earnings per share

$

(0.07

)

 

$

0.05

 

 

$

(0.12

)

 

 

Cash flow from operations

$

12.5

 

 

$

33.0

 

 

$

(20.5

)

 

(62.1

)%

Non-GAAP Metrics(3):

 

 

 

 

 

 

 

Revenue Growth Rate at constant currency(4)

 

(19.8

)%

 

 

14.7

%

 

 

 

 

Adjusted Gross Profit

$

84.9

 

 

$

123.4

 

 

$

(38.5

)

 

(31.2

)%

Adjusted Gross Margin

 

33.6

%

 

 

39.7

%

 

 

(6.1

)%

 

 

Adjusted SG&A

$

70.8

 

 

$

68.8

 

 

$

2.0

 

 

2.9

%

Adjusted SG&A Margin

 

28.0

%

 

 

22.1

%

 

 

5.9

%

 

 

Adjusted Net Income

$

5.6

 

 

$

32.2

 

 

$

(26.6

)

 

(82.6

)%

Adjusted EBITDA

$

14.0

 

 

$

58.2

 

 

$

(44.2

)

 

(75.9

)%

Adjusted EBITDA Margin

 

5.5

%

 

 

18.7

%

 

 

(13.2

)%

 

 

Adjusted Diluted EPS

$

0.02

 

 

$

0.10

 

 

$

(0.08

)

 

(80.0

)%

Free Cash Flow

$

9.9

 

 

$

28.2

 

 

$

(18.3

)

 

(64.9

)%

Full year 2023 summary

 

Year Ended December 31,

 

 

 

 

$ in millions, except per share data

2023

 

2022

 

Change

 

% Change(1)

GAAP Metrics:

 

 

 

 

 

 

 

Revenues(2)

$

1,126.8

 

 

$

1,296.2

 

 

$

(169.4

)

 

(13.1

)%

Gross Profit

$

354.0

 

 

$

345.9

 

 

$

8.1

 

 

2.3

%

Gross Margin

 

31.4

%

 

 

26.7

%

 

 

4.7

%

 

 

SG&A

$

331.8

 

 

$

372.8

 

 

$

(41.0

)

 

(11.0

)%

SG&A Margin

 

29.4

%

 

 

28.8

%

 

 

0.6

%

 

 

Stock-based compensation

$

65.0

 

 

$

249.9

 

 

$

(184.9

)

 

(74.0

)%

Net loss

$

(68.7

)

 

$

(105.4

)

 

$

36.7

 

 

 

Net loss margin

 

(6.1

)%

 

 

(8.1

)%

 

 

2.0

%

 

 

Diluted loss per share

$

(0.22

)

 

$

(0.34

)

 

$

0.12

 

 

 

Cash flow from operations

$

49.1

 

 

$

89.4

 

 

$

(40.3

)

 

(45.1

)%

Non-GAAP Metrics(3):

 

 

 

 

 

 

 

Revenue Growth Rate at constant currency(4)

 

(12.6

)%

 

 

26.8

%

 

 

 

 

Adjusted Gross Profit

$

406.6

 

 

$

539.9

 

 

$

(133.3

)

 

(24.7

)%

Adjusted Gross Margin

 

36.1

%

 

 

41.6

%

 

 

(5.5

)%

 

 

Adjusted SG&A

$

296.8

 

 

$

290.3

 

 

$

6.5

 

 

2.2

%

Adjusted SG&A Margin

 

26.3

%

 

 

22.4

%

 

 

3.9

%

 

 

Adjusted Net Income

$

37.3

 

 

$

139.9

 

 

$

(102.6

)

 

(73.2

)%

Adjusted EBITDA

$

111.7

 

 

$

256.8

 

 

$

(145.1

)

 

(56.5

)%

Adjusted EBITDA Margin

 

9.9

%

 

 

19.8

%

 

 

(9.9

)%

 

 

Adjusted Diluted EPS

$

0.11

 

 

$

0.43

 

 

$

(0.32

)

 

(74.4

)%

Free Cash Flow

$

40.1

 

 

$

64.9

 

 

$

(24.8

)

 

(38.2

)%

(1)

 

For QTD and YTD, percentage change for net loss and diluted loss per share were excluded as they were determined to be not meaningful due to a loss or negative position in one or both periods.

(2)

 

Acquisitions completed in the last twelve months contributed approximately 1% to revenue growth for the quarter and 2% for the year ended December 31, 2023.

(3)

 

See “Non-GAAP financial measures” for how we define these measures and the financial tables that accompany this release for reconciliation of these measures to the closest comparable GAAP measures.

(4)

 

Revenue Growth Rate at Constant Currency is calculated by translating the current period revenues into U.S. dollars at the weighted average exchange rates of the prior period of comparison; therefore the weighted average rates used in each respective calculation are not consistent. The change in revenue growth rate at constant currency was excluded, as it was determined to be not meaningful.

Bookings

Our overall bookings for the trailing twelve months ended December 31, 2023 was $1.2 billion, a sequential and year-over-year decrease from $1.4 billion. The 14.3% decrease in bookings is primarily a result of reduced client budgets reflecting caution around the macroeconomic environment and smaller contract sizes which reflect a shift to offshore services, where bill rates are lower compared to onshore work, and, in certain cases, discounts or pricing adjustments.

 

Trailing Twelve Months Ended December 31,

$ in millions

2023

 

2022

# of clients with bookings greater than $10 million

25

 

39

# of clients with bookings between $5 million and $10 million

29

 

26

Revenue by geography(5)

 

Three Months Ended December 31,

 

 

 

Year Ended December 31,

 

 

$ in thousands

2023

 

2022

 

% Change

 

2023

 

2022

 

% Change

North America

$

93,816

 

$

121,092

 

(22.5)%

 

$

417,571

 

$

503,948

 

(17.1)%

APAC

 

89,279

 

 

99,749

 

(10.5)%

 

 

387,061

 

 

419,982

 

(7.8)%

Europe

 

60,866

 

 

76,409

 

(20.3)%

 

 

280,390

 

 

315,875

 

(11.2)%

LATAM

 

8,425

 

 

13,494

 

(37.6)%

 

 

41,794

 

 

56,433

 

(25.9)%

Total revenues

$

252,386

 

$

310,744

 

(18.8)%

 

$

1,126,816

 

$

1,296,238

 

(13.1)%

(5)

Revenues are presented geographically, by customer location.

Revenue by industry vertical

 

Three Months Ended December 31,

 

 

 

Year Ended December 31,

 

 

$ in thousands

2023

 

2022

 

% Change

 

2023

 

2022

 

% Change

Technology and business services

$

64,824

 

$

85,302

 

(24.0)%

 

$

279,264

 

$

360,117

 

(22.5)%

Energy, public and health services

 

63,015

 

 

79,377

 

(20.6)%

 

 

294,029

 

 

316,478

 

(7.1)%

Retail and consumer

 

39,788

 

 

53,749

 

(26.0)%

 

 

176,848

 

 

236,731

 

(25.3)%

Financial services and insurance

 

43,027

 

 

48,609

 

(11.5)%

 

 

197,407

 

 

221,748

 

(11.0)%

Automotive, travel and transportation

 

41,732

 

 

43,707

 

(4.5)%

 

 

179,268

 

 

161,164

 

11.2%

Total revenues

$

252,386

 

$

310,744

 

(18.8)%

 

$

1,126,816

 

$

1,296,238

 

(13.1)%

Liquidity

We had cash and cash equivalents of $100.3 million as of December 31, 2023, along with $300.0 million of borrowing capacity under our revolving credit line, which was undrawn as of December 31, 2023. Our total debt outstanding, before deferred financing fees, was $295.3 million at December 31, 2023.

Financial outlook

Thoughtworks provides the following outlook for the first quarter and full year 2024:

First quarter

Thoughtworks expects the following for the first quarter:

  • Revenues in the range of $241 million to $246 million, reflecting year-over-year decline of (21)% to (20)% in U.S. dollars and in constant currency, which includes an immaterial contribution from acquisitions;
  • Adjusted EBITDA Margin(6) in the range of 3.0% to 4.0%;
  • Adjusted diluted loss per share(6) in the range of $(0.02) to $(0.01), assuming a weighted average of 323 million diluted outstanding shares; and
  • Stock-based compensation expense of $11 million.

Full year

Thoughtworks expects the following for the full year:

  • Revenues in the range of $980 million to $1,010 million, reflecting year-over-year decline of (13)% to (10)%, or (13)% to (11)% in constant currency, which includes an immaterial contribution from acquisitions;
  • Adjusted EBITDA Margin(6) in the range of 8.0% to 10.0%;
  • Adjusted Diluted EPS(6) in the range of $0.01 to $0.06, assuming a weighted average of 333 million diluted outstanding shares; and
  • Stock-based compensation expense of $46 million.

(6)

Adjusted EBITDA Margin and Adjusted Diluted EPS exclude restructuring charges.

Conference call information

Thoughtworks will host a conference call and webcast at 8:00 a.m. Eastern Time on Tuesday, February 27, 2024, to discuss our financial results. To access the conference call and webcast and the accompanying slide presentation, which has additional information regarding Thoughtworks' operating results, you can visit our investor relations website at https://investors.thoughtworks.com. A replay of the webcast will be made available on our investor relations website at https://investors.thoughtworks.com. Information on Thoughtworks' website is not part of this press release.

-###- <TWKS915>

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. We are over 10,500 Thoughtworkers strong across 48 offices in 19 countries. For 30 years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.

Thoughtworks uses and intends to continue to use our investor relations website at https://investors.thoughtworks.com and social media, @thoughtworks on Twitter and LinkedIn, as a means of publicly disclosing material information and for complying with our disclosure obligations under Regulation Fair Disclosure. Investors should monitor these channels in addition to following the Company’s press releases, SEC filings, public conference calls and webcasts.

Forward-looking statements

This press release includes "forward-looking statements" within the meaning of the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. In some cases, you can identify these forward-looking statements by the use of terms such as "expect," "will," "continue," or similar expressions, and variations or negatives of these words, but the absence of these words does not mean that a statement is not forward-looking. Forward-looking statements represent our management's beliefs and assumptions only as of the date of this press release. You should read this press release with the understanding that our actual future results may be materially different from what we expect. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, which include but are not limited to: the statements under "Financial outlook," including expectations relating to revenues and other financial or business metrics; the statements under “Update on Restructuring Activities,” including expectations relating to the size of the restructuring actions, the amount and timing of related cost savings and charges and the potential long-term benefits of the restructuring actions; statements regarding relationships with existing and potential clients and their engagement decisions; and any other statements of expectation or belief. These statements are subject to known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied in this press release. Such risk factors include, but are not limited to, those related to: current and future impact of macro-related factors on Thoughtworks' clients’ engagement decisions, Thoughtworks’ business and industry; the effects of competition on the future business of Thoughtworks; uncertainty regarding the demand for and market utilization of our services; the ability to implement our restructuring actions, including the costs of such actions and the uncertainty of the impact of such actions on financial performance; the ability to maintain or acquire new client relationships; other general business and economic conditions (including such conditions related to inflation and foreign currency exchange rates); and our ability to successfully execute our strategy and strategic plans. For additional information concerning these and other risks and uncertainties, please see Thoughtworks' latest Annual Report on Form 10-K, latest Quarterly Report on Form 10-Q, and other filings and reports that Thoughtworks may file from time to time. Except as required by law, Thoughtworks assumes no obligation, and does not intend, to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Non-GAAP financial measures

Certain financial metrics contained in this press release are considered non-GAAP financial measures. Definitions of and the related reconciliations for these non-GAAP financial measures can be found below. We use these non-GAAP measures in conjunction with traditional GAAP measures to evaluate our financial performance. We believe that these non-GAAP measures provide our management and investors consistency and comparability with our past financial performance and facilitate period-to-period comparisons of operations. However, non-GAAP measures have limitations as analytical tools, and you should not consider these measures in isolation or as substitutes for analysis of our financial results as reported under GAAP. For example, many of the non-GAAP financial measures used herein exclude stock-based compensation expense, which has recently been, and will continue to be for the foreseeable future, a significant recurring non-cash expense for our business and an important part of our compensation strategy.

Certain non-GAAP measures related to our financial outlook included in this press release and the associated webcast were not reconciled to the comparable GAAP financial measures because the GAAP measures are not assessable on a forward-looking basis. The Company is unable to reconcile these forward-looking non-GAAP financial measures to the most directly comparable GAAP measures without unreasonable efforts because the Company is currently unable to predict with a reasonable degree of certainty the type and extent of certain items that would be expected to impact GAAP measures for these periods but would not impact the non-GAAP measures. Such items may include stock-based compensation, acquisitions, income tax effects of adjustments and other items. The unavailable information could have a significant impact on the Company's GAAP financial results. Based on the foregoing, the Company believes that providing estimates of the amounts that would be required to reconcile the range of the non-GAAP measures to forecasted GAAP measures would imply a degree of precision that would be confusing or misleading to investors for the reasons identified above.

Revenue Growth Rate and Revenue Growth Rate at constant currency

Certain of our subsidiaries use functional currencies other than the U.S. dollar and the translation of these foreign currency amounts into U.S. dollars can impact the comparability of our revenues between periods. Accordingly, we use Revenue Growth Rate at constant currency as an important indicator of our underlying performance. Revenue Growth Rate at constant currency is calculated by applying the average exchange rates in effect during the earlier comparative fiscal period to the later fiscal period.

Adjusted Gross Profit and Adjusted Gross Margin

We define gross profit as total revenues less cost of revenues. We define Adjusted Gross Profit as gross profit excluding stock-based compensation expense, employer payroll related expense on employee equity incentive plan and depreciation expense. We calculate Adjusted Gross Margin by dividing Adjusted Gross Profit by total revenues. Our management uses Adjusted Gross Profit to assess overall performance and profitability, without regard to the aforementioned adjustments, which are unrelated to our ongoing revenue-generating operations. We also believe this information will be useful for investors to facilitate comparisons of our operating performance and better identify trends in our business.

Adjusted SG&A and Adjusted SG&A Margin

We define Adjusted SG&A as selling, general and administrative expense excluding stock-based compensation expense, acquisition costs, certain professional fees that are considered unrelated to our ongoing revenue-generating operations and employer payroll related expense on employee equity incentive plan. We calculate Adjusted SG&A Margin by dividing Adjusted SG&A by total revenues.

Our management uses Adjusted SG&A and Adjusted SG&A Margin to assess our overall performance, without regard to items such as stock-based compensation expense and other items that are considered to be unique or non-recurring in nature or otherwise unrelated to our ongoing revenue-generating operations. We also believe this information will be useful for investors to facilitate comparisons of our operating performance and better identify trends in our business.

Adjusted Net Income and Adjusted Diluted EPS

We define Adjusted Net Income as net (loss) income adjusted for unrealized (gain) loss on foreign currency exchange, stock-based compensation expense, amortization of acquisition-related intangibles, acquisition costs, certain professional fees that are considered unrelated to our ongoing revenue-generating operations, employer payroll related expense on employee equity incentive plan, final tax assessment for closed operations, change in fair value of contingent consideration, restructuring charges and income tax effects of adjustments.

We define Adjusted Diluted EPS as diluted (loss) earnings per share, with the numerator adjusted for the aforementioned adjustments to Adjusted Net Income. In other words, the numerator for Adjusted Diluted EPS utilizes Adjusted Net Income. We calculate Adjusted Diluted EPS by dividing Adjusted Net Income by diluted weighted average shares outstanding.

Our management uses Adjusted Net Income and Adjusted Diluted EPS to assess our overall performance, without regard to items that are considered to be unique or non-recurring in nature or otherwise unrelated to our ongoing revenue-generating operations, net of the income tax effects of adjustments.

Our management uses Adjusted Net Income for planning purposes, including the preparation of our annual operating budget, as a measure of our core operating results and the effectiveness of our business strategy, and in evaluating our financial performance. We also believe this information will be useful for investors to facilitate comparisons of our operating performance and better identify trends in our business.

Adjusted EBITDA and Adjusted EBITDA Margin

We define Adjusted EBITDA as net (loss) income adjusted to exclude income tax expense; interest expense; other expense, net, excluding a gain in 2023 related to the mark to market adjustment on shares received in relation to the sale and settlement of trade receivables in 2022 and a gain in 2022 from the sale and settlement of trade receivables; unrealized (gain) loss on foreign currency exchange; stock-based compensation expense; depreciation and amortization expense; acquisition costs; certain professional fees that are considered unrelated to our ongoing revenue generating operations; employer payroll related expense on employee equity incentive plan; final tax assessment for closed operations; and restructuring charges. We calculate Adjusted EBITDA Margin by dividing Adjusted EBITDA by total revenues.

Adjusted EBITDA and Adjusted EBITDA Margin are widely used by investors and securities analysts to measure a company's operating performance without regard to the aforementioned adjustments that can vary substantially from company to company depending upon their financing, capital structures, and the method by which assets were acquired or costs that are unique or non-recurring in nature or otherwise unrelated to our ongoing revenue-generating operations.

Our management uses Adjusted EBITDA and Adjusted EBITDA Margin for planning purposes, including the preparation of our annual operating budget, as a measure of our core operating results and the effectiveness of our business strategy, and in evaluating our financial performance. We also believe this information will be useful for investors to facilitate comparisons of our operating performance and better identify trends in our business.

Free Cash Flow

We define Free Cash Flow as net cash provided by operating activities less cash used for purchases of property and equipment. We believe that Free Cash Flow is a useful indicator of liquidity for investors and is used by our management as it measures our ability to generate cash, or our need to access additional sources of cash, to fund operations and investments. There are a number of limitations related to the use of free cash flow as compared to net cash from operating activities, including that Free Cash Flow includes capital expenditures, the benefits of which are realized in periods subsequent to those when expenditures are made.

THOUGHTWORKS HOLDING, INC.

CONSOLIDATED STATEMENTS OF LOSS AND COMPREHENSIVE LOSS

(In thousands, except share and per share data)

(unaudited)

 

 

Three months ended December 31,

 

Year ended December 31,

 

2023

 

2022

 

2023

 

2022

Revenues

$

252,386

 

 

$

310,744

 

 

$

1,126,816

 

 

$

1,296,238

 

Operating expenses:

 

 

 

 

 

 

 

Cost of revenues

 

180,955

 

 

 

205,939

 

 

 

772,800

 

 

 

950,305

 

Selling, general and administrative expenses

 

77,024

 

 

 

76,962

 

 

 

331,830

 

 

 

372,761

 

Depreciation and amortization

 

6,141

 

 

 

5,120

 

 

 

23,554

 

 

 

20,484

 

Restructuring

 

3,378

 

 

 

 

 

 

18,944

 

 

 

 

Total operating expenses

 

267,498

 

 

 

288,021

 

 

 

1,147,128

 

 

 

1,343,550

 

(Loss) income from operations

 

(15,112

)

 

 

22,723

 

 

 

(20,312

)

 

 

(47,312

)

Other (expense) income:

 

 

 

 

 

 

 

Interest expense

 

(6,577

)

 

 

(6,959

)

 

 

(26,238

)

 

 

(22,461

)

Net realized and unrealized foreign currency gain (loss)

 

11,533

 

 

 

13,498

 

 

 

3,875

 

 

 

(5,405

)

Other (expense) income, net

 

90

 

 

 

(1,121

)

 

 

(455

)

 

 

610

 

Total other (expense) income

 

5,046

 

 

 

5,418

 

 

 

(22,818

)

 

 

(27,256

)

(Loss) income before income taxes

 

(10,066

)

 

 

28,141

 

 

 

(43,130

)

 

 

(74,568

)

Income tax expense

 

12,364

 

 

 

12,033

 

 

 

25,531

 

 

 

30,825

 

Net (loss) income

$

(22,430

)

 

$

16,108

 

 

$

(68,661

)

 

$

(105,393

)

 

 

 

 

 

 

 

 

Other comprehensive (loss) income, net of tax:

 

 

 

 

 

 

 

Foreign currency translation adjustments

 

5,273

 

 

 

17,082

 

 

 

1,044

 

 

 

(28,366

)

Comprehensive (loss) income

$

(17,157

)

 

$

33,190

 

 

$

(67,617

)

 

$

(133,759

)

 

 

 

 

 

 

 

 

Net (loss) earnings per common share:

 

 

 

 

 

 

 

Basic (loss) earnings per common share

$

(0.07

)

 

$

0.05

 

 

$

(0.22

)

 

$

(0.34

)

Diluted (loss) earnings per common share

$

(0.07

)

 

$

0.05

 

 

$

(0.22

)

 

$

(0.34

)

 

 

 

 

 

 

 

 

Weighted average shares outstanding:

 

 

 

 

 

 

 

Basic

 

319,243,414

 

 

 

315,153,905

 

 

 

317,718,424

 

 

 

310,911,526

 

Diluted

 

319,243,414

 

 

 

329,639,919

 

 

 

317,718,424

 

 

 

310,911,526

 

Stock-based compensation expense included in the consolidated statements of loss and comprehensive loss was as follows:

 

Three months ended December 31,

 

Year ended December 31,

 

2023

 

2022

 

2023

 

2022

Cost of revenues

$

10,293

 

$

15,006

 

$

38,981

 

$

176,046

Selling, general and administrative expenses

 

6,445

 

 

6,601

 

 

25,848

 

 

73,869

Restructuring

 

197

 

 

 

 

197

 

 

Total stock-based compensation expense

$

16,935

 

$

21,607

 

$

65,026

 

$

249,915

 

THOUGHTWORKS HOLDING, INC.

CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share data)

 

 

December 31, 2023

 

December 31, 2022

 

(unaudited)

 

 

Assets

 

 

 

Current assets:

 

 

 

Cash and cash equivalents

$

100,305

 

 

$

194,294

 

Trade receivables, net of allowance of $9,550 and $9,531, respectively

 

167,942

 

 

 

201,695

 

Unbilled receivables

 

115,150

 

 

 

122,499

 

Prepaid expenses

 

19,692

 

 

 

19,353

 

Other current assets

 

25,269

 

 

 

18,849

 

Total current assets

 

428,358

 

 

 

556,690

 

Property and equipment, net

 

26,046

 

 

 

38,798

 

Right-of-use assets

 

41,771

 

 

 

43,123

 

Intangibles and other assets:

 

 

 

Goodwill

 

424,565

 

 

 

405,017

 

Trademark

 

273,000

 

 

 

273,000

 

Customer relationships, net

 

114,186

 

 

 

124,047

 

Other non-current assets

 

19,310

 

 

 

21,175

 

Total assets

$

1,327,236

 

 

$

1,461,850

 

Liabilities and stockholders' equity

 

 

 

Current liabilities:

 

 

 

Accounts payable

$

2,767

 

 

$

5,248

 

Long-term debt, current

 

7,150

 

 

 

7,150

 

Income taxes payable

 

5,106

 

 

 

22,781

 

Accrued compensation

 

88,712

 

 

 

85,477

 

Deferred revenue

 

18,090

 

 

 

5,167

 

Accrued expenses and other current liabilities

 

22,154

 

 

 

37,753

 

Lease liabilities, current

 

15,301

 

 

 

15,994

 

Total current liabilities

 

159,280

 

 

 

179,570

 

Lease liabilities, non-current

 

29,791

 

 

 

29,885

 

Long-term debt, less current portion

 

286,035

 

 

 

391,856

 

Deferred tax liabilities

 

54,907

 

 

 

62,555

 

Other long-term liabilities

 

24,093

 

 

 

19,762

 

Total liabilities

 

554,106

 

 

 

683,628

 

Commitments and contingencies

 

 

 

Stockholders’ equity:

 

 

 

Convertible preferred stock, $0.001 par value; 100,000,000 shares authorized, zero issued and outstanding at December 31, 2023 and December 31, 2022, respectively

 

 

 

 

 

Common stock, $0.001 par value; 1,000,000,000 shares authorized, 372,876,082 and 366,306,970 issued, 322,407,385 and 315,681,987 outstanding at December 31, 2023 and December 31, 2022, respectively

 

373

 

 

 

366

 

Treasury stock, 50,468,697 and 50,624,983 shares at December 31, 2023 and December 31, 2022, respectively

 

(622,988

)

 

 

(624,934

)

Additional paid-in capital

 

1,627,491

 

 

 

1,565,514

 

Accumulated other comprehensive loss

 

(38,166

)

 

 

(39,210

)

Retained deficit

 

(193,580

)

 

 

(123,514

)

Total stockholders' equity

 

773,130

 

 

 

778,222

 

Total liabilities and stockholders' equity

$

1,327,236

 

 

$

1,461,850

 

 

THOUGHTWORKS HOLDING, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited)

(In thousands)

 

 

Year ended December 31,

 

2023

 

2022

Cash flows from operating activities:

 

 

 

Net loss

$

(68,661

)

 

$

(105,393

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

Depreciation and amortization expense

 

36,450

 

 

 

34,446

 

Bad debt expense

 

4,606

 

 

 

2,002

 

Deferred income tax benefit

 

(8,351

)

 

 

(19,425

)

Stock-based compensation expense

 

65,026

 

 

 

250,505

 

Unrealized foreign currency exchange (gain)/loss

 

(2,271

)

 

 

10,106

 

Non-cash lease expense on right-of-use assets

 

18,407

 

 

 

18,597

 

Other operating activities, net

 

3,715

 

 

 

3,300

 

Changes in operating assets and liabilities:

 

 

 

Trade receivables

 

32,661

 

 

 

(61,877

)

Unbilled receivables

 

7,582

 

 

 

(20,711

)

Prepaid expenses

 

(265

)

 

 

(3,567

)

Other assets

 

(11,841

)

 

 

2,657

 

Lease liabilities

 

(18,269

)

 

 

(16,721

)

Accounts payable

 

(2,597

)

 

 

144

 

Accrued expenses and other liabilities

 

(7,128

)

 

 

(4,674

)

Net cash provided by operating activities

 

49,064

 

 

 

89,389

 

Cash flows from investing activities:

 

 

 

Purchase of property and equipment

 

(8,953

)

 

 

(24,505

)

Proceeds from disposal of fixed assets

 

351

 

 

 

571

 

Acquisitions, net of cash acquired

 

(15,989

)

 

 

(70,011

)

Net cash used in investing activities

 

(24,591

)

 

 

(93,945

)

Cash flows from financing activities:

 

 

 

Payments of obligations of long-term debt

 

(107,150

)

 

 

(107,150

)

Payments of debt issuance costs

 

(99

)

 

 

(3,635

)

Proceeds from issuance of common stock on exercise of options, net of employee tax withholding

 

6,564

 

 

 

6,766

 

Withholding taxes paid on tender offer

 

 

 

 

(15,469

)

Withholding taxes paid on dividends previously declared

 

 

 

 

(10,009

)

Withholding taxes paid related to net share settlement of equity awards

 

(5,621

)

 

 

(45,643

)

Payment of contingent consideration

 

(13,996

)

 

 

 

Other financing activities, net

 

85

 

 

 

15

 

Net cash used in financing activities

 

(120,217

)

 

 

(175,125

)

Effect of exchange rate changes on cash, cash equivalents and restricted cash

 

1,840

 

 

 

(19,697

)

Net decrease in cash, cash equivalents and restricted cash

 

(93,904

)

 

 

(199,378

)

Cash, cash equivalents and restricted cash at beginning of the period

 

195,564

 

 

 

394,942

 

Cash, cash equivalents and restricted cash at end of the period

$

101,660

 

 

$

195,564

 

 

 

 

 

Supplemental disclosure of cash flow information:

 

 

 

Interest paid

$

24,824

 

 

$

20,984

 

Income taxes paid

$

50,250

 

 

$

30,283

 

 

 

 

 

Supplemental disclosure of non-cash investing and financing activities:

 

 

 

Withholding taxes payable included within accrued compensation

$

3,444

 

 

$

1,020

 

Option costs receivable included within other current assets

$

 

 

$

257

 

 

 

 

 

Reconciliation of cash, cash equivalents and restricted cash:

 

 

 

Cash and cash equivalents

$

100,305

 

 

$

194,294

 

Restricted cash included in other non-current assets

 

1,355

 

 

 

1,270

 

Total cash, cash equivalents and restricted cash

$

101,660

 

 

$

195,564

 

 

THOUGHTWORKS HOLDING, INC.

RECONCILIATION OF NON-GAAP FINANCIAL MEASURES

(In thousands, except percentages, share and per share data)

(unaudited)

 

 

Three months ended December 31,

 

Year ended December 31,

 

2023

 

2022

 

2023

 

2022

Net (loss) income

$

(22,430

)

 

$

16,108

 

 

$

(68,661

)

 

$

(105,393

)

Unrealized foreign exchange (gain) loss

 

(11,759

)

 

 

(12,136

)

 

 

(2,271

)

 

 

10,106

 

Stock-based compensation (a)

 

16,738

 

 

 

21,607

 

 

 

64,829

 

 

 

249,915

 

Amortization of acquisition-related intangibles

 

3,634

 

 

 

3,400

 

 

 

14,550

 

 

 

13,144

 

Acquisition costs (b)

 

1,306

 

 

 

1,082

 

 

 

6,645

 

 

 

4,126

 

Certain professional fees (c)

 

(1,797

)

 

 

382

 

 

 

2,004

 

 

 

2,014

 

Employer payroll related expense on employee equity incentive plan (d)

 

487

 

 

 

(94

)

 

 

1,242

 

 

 

6,353

 

Final tax assessment for closed operations (e)

 

 

 

 

 

 

 

 

 

 

258

 

Change in fair value of contingent consideration (f)

 

 

 

 

3,454

 

 

 

129

 

 

 

1,027

 

Restructuring (g)

 

3,378

 

 

 

 

 

 

18,944

 

 

 

 

Income tax effects of adjustments (h)

 

16,032

 

 

 

(1,650

)

 

 

(125

)

 

 

(41,639

)

Adjusted Net Income

$

5,589

 

 

$

32,153

 

 

$

37,286

 

 

$

139,911

 

 

 

 

 

 

 

 

 

GAAP diluted weighted average common shares outstanding

 

319,243,414

 

 

 

315,153,905

 

 

 

317,718,424

 

 

 

310,911,526

 

Employee stock options, RSUs and PSUs

 

8,882,996

 

 

 

14,486,014

 

 

 

11,840,056

 

 

 

17,974,425

 

Adjusted diluted weighted average common shares outstanding

 

328,126,410

 

 

 

329,639,919

 

 

 

329,558,480

 

 

 

328,885,951

 

GAAP diluted (loss) earnings per share

$

(0.07

)

 

$

0.05

 

 

$

(0.22

)

 

$

(0.34

)

Adjusted Diluted EPS

$

0.02

 

 

$

0.10

 

 

$

0.11

 

 

$

0.43

 

 

THOUGHTWORKS HOLDING, INC.

RECONCILIATION OF NON-GAAP FINANCIAL MEASURES

(In thousands, except percentages, share and per share data)

(unaudited)

 

 

Three months ended December 31,

 

Year ended December 31,

 

2023

 

2022

 

2023

 

2022

Net (loss) income

$

(22,430

)

 

$

16,108

 

 

$

(68,661

)

 

$

(105,393

)

Income tax expense

 

12,364

 

 

 

12,033

 

 

 

25,531

 

 

 

30,825

 

Interest expense

 

6,577

 

 

 

6,959

 

 

 

26,238

 

 

 

22,461

 

Other expense, net (i)

 

25

 

 

 

3,413

 

 

 

784

 

 

 

1,682

 

Unrealized foreign exchange (gain) loss

 

(11,759

)

 

 

(12,136

)

 

 

(2,271

)

 

 

10,106

 

Stock-based compensation (a)

 

16,738

 

 

 

21,607

 

 

 

64,829

 

 

 

249,915

 

Depreciation and amortization

 

9,083

 

 

 

8,885

 

 

 

36,450

 

 

 

34,446

 

Acquisition costs (b)

 

1,306

 

 

 

1,082

 

 

 

6,645

 

 

 

4,126

 

Certain professional fees (c)

 

(1,797

)

 

 

382

 

 

 

2,004

 

 

 

2,014

 

Employer payroll related expense on employee equity incentive plan (d)

 

487

 

 

 

(94

)

 

 

1,242

 

 

 

6,353

 

Final tax assessment for closed operations (e)

 

 

 

 

 

 

 

 

 

 

258

 

Restructuring (g)

 

3,378

 

 

 

 

 

 

18,944

 

 

 

 

Adjusted EBITDA

$

13,972

 

 

$

58,239

 

 

$

111,735

 

 

$

256,793

 

Net (loss) income margin

 

(8.9

)%

 

 

5.2

%

 

 

(6.1

)%

 

 

(8.1

)%

Adjusted EBITDA Margin

 

5.5

%

 

 

18.7

%

 

 

9.9

%

 

 

19.8

%

 

Three months ended December 31,

 

Year ended December 31,

 

2023

 

2022

 

2023

 

2022

Gross profit, GAAP

$

71,431

 

 

$

104,805

 

 

$

354,016

 

 

$

345,933

 

Stock-based compensation

 

10,293

 

 

 

15,006

 

 

 

38,981

 

 

 

176,046

 

Employer payroll related expense on employee equity incentive plan (d)

 

210

 

 

 

(222

)

 

 

662

 

 

 

3,930

 

Depreciation expense

 

2,942

 

 

 

3,764

 

 

 

12,896

 

 

 

13,962

 

Adjusted Gross Profit

$

84,876

 

 

$

123,353

 

 

$

406,555

 

 

$

539,871

 

Gross margin, GAAP

 

28.3

%

 

 

33.7

%

 

 

31.4

%

 

 

26.7

%

Adjusted Gross Margin

 

33.6

%

 

 

39.7

%

 

 

36.1

%

 

 

41.6

%

 

Three months ended December 31,

 

Year ended December 31,

 

2023

 

2022

 

2023

 

2022

SG&A, GAAP

$

77,024

 

 

$

76,962

 

 

$

331,830

 

 

$

372,761

 

Stock-based compensation

 

(6,445

)

 

 

(6,601

)

 

 

(25,848

)

 

 

(73,869

)

Acquisition costs (b)

 

(1,306

)

 

 

(1,082

)

 

 

(6,645

)

 

 

(4,126

)

Certain professional fees (c)

 

1,797

 

 

 

(382

)

 

 

(2,004

)

 

 

(2,014

)

Employer payroll related expense on employee equity incentive plan (d)

 

(277

)

 

 

(128

)

 

 

(580

)

 

 

(2,423

)

Adjusted SG&A

$

70,793

 

 

$

68,769

 

 

$

296,753

 

 

$

290,329

 

SG&A margin, GAAP

 

30.5

%

 

 

24.8

%

 

 

29.4

%

 

 

28.8

%

Adjusted SG&A Margin

 

28.0

%

 

 

22.1

%

 

 

26.3

%

 

 

22.4

%

(a)

QTD Q4 2023 and YTD 2023 exclude $0.2 million related to the restructuring which is included in the restructuring line.

(b)

Adjusts for certain professional fees and retention wage expenses related to certain acquisitions.

(c)

Adjusts for certain transaction expenses, non-recurring legal expenses, and one-time professional fees.

(d)

Adjusts for employer payroll related expense on employee equity incentive plan as these expenses are tied to the exercise or vesting of underlying equity awards and the price of our common stock at the time of vesting or exercise. As a result, these expenses may vary in any particular period independent of the financial and operating performance of our business.

(e)

Adjusts for certain tax related expenses related to final tax assessments from closing operations in Uganda, which was completely shut down in 2015.

(f)

Adjusts for the non-cash adjustment to the fair value of contingent consideration.

(g)

Adjusts for restructuring costs which include wage-related expenses, such as employee severance and related benefits, and non-wage related expenses, including costs related to reducing leased office space, vendor contract cancellations and professional fees.

(h)

Adjusts for the income tax effects of the foregoing adjusted items, determined under a discrete method consistent with our non-GAAP measures of profitability.

(i)

QTD Q4 2022 and YTD 2022 exclude a $2.3 million gain related to the sale and settlement of trade receivables. QTD Q4 2023 and YTD 2023 exclude a $0.1 million gain and $0.3 million gain, respectively, related to the mark to market adjustment on shares received in relation to the aforementioned sale and settlement of trade receivables in 2022. The gains were included within other (expense) income, net in the consolidated statements of loss and comprehensive loss.

 

Three months ended December 31,

 

Year ended December 31,

 

2023

 

2022

 

2023

 

2022

Net cash provided by operating activities

$

12,466

 

 

$

33,048

 

 

$

49,064

 

 

$

89,389

 

Purchase of property and equipment

 

(2,602

)

 

 

(4,833

)

 

 

(8,953

)

 

 

(24,505

)

Free Cash Flow

$

9,864

 

 

$

28,215

 

 

$

40,111

 

 

$

64,884

 

 

Investors:

Thoughtworks Holding, Inc.

Rob Muller: investor-relations@thoughtworks.com

Press:

Thoughtworks Holding, Inc.

Linda Horiuchi: linda.horiuchi@thoughtworks.com

Source: Thoughtworks Holding, Inc.

FAQ

What were Thoughtworks' Q4 2023 revenues?

Thoughtworks reported Q4 revenues of $252.4 million.

How many new clients did Thoughtworks add in Q4 2023?

Thoughtworks added 46 new clients in Q4 2023.

What was the net loss margin for Thoughtworks in Q4 2023?

The net loss margin for Thoughtworks was (8.9)% in Q4 2023.

What were Thoughtworks' full year 2023 revenues?

Thoughtworks' full year 2023 revenues were $1,126.8 million.

What is Thoughtworks' expected revenue range for Q1 2024?

Thoughtworks expects Q1 2024 revenues in the range of $241-246 million.

What is the adjusted EBITDA Margin range for Thoughtworks in Q1 2024?

Thoughtworks expects an adjusted EBITDA Margin of 3.0-4.0% in Q1 2024.

What is the adjusted diluted loss per share range for Thoughtworks in Q1 2024?

Thoughtworks expects an adjusted diluted loss per share of $(0.02)-$(0.01) in Q1 2024.

What is Thoughtworks' expected revenue range for full year 2024?

Thoughtworks expects full year 2024 revenues in the range of $980-1,010 million.

What is the adjusted EBITDA Margin range for Thoughtworks in full year 2024?

Thoughtworks expects an adjusted EBITDA Margin of 8.0-10.0% in full year 2024.

What is the adjusted diluted EPS range for Thoughtworks in full year 2024?

Thoughtworks expects an adjusted diluted EPS of $0.01-$0.06 in full year 2024.

Thoughtworks Holding, Inc.

NASDAQ:TWKS

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About TWKS

a community of passionate individuals whose purpose is to revolutionize software design, creation and delivery, while advocating for positive social change. we work with people and organizations who have ambitious missions - whether they are in the commercial, social or government sectors. we set up smart teams who love challenges and think disruptively to help our clients succeed. our agile development tools help our clients continuously improve and deliver quality software. we are focused on helping our industry improve, and believe in sharing what we learn. we do this by writing books, blogging, running events, talking at conferences, and championing open source. we are strong believers in the power of software and technology as tools for social change. through our social impact program, we collaborate with organizations with a humanitarian mission and broad reach, helping them use technology to make an impact. learn more at http://www.thoughtworks.com/