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Upwork December Monthly Hiring Report: Operational Roles Rise as Businesses Brace for Macro Uncertainty in 2026

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Upwork (Nasdaq: UPWK) released its December Monthly Hiring Report on Jan 8, 2026, showing a shift toward operational hiring as businesses brace for macro uncertainty.

Key marketplace moves: Project Management +23% MoM, Accounting & Bookkeeping +15% MoM, and Virtual Admin +3% MoM. SMBs drove gains, with SMB Project Management +70% MoM. Categories tied to experimentation cooled: Ecommerce Development -56% MoM (but +14% YoY), Branding -17% MoM (but +21% YoY), and Marketing -15% MoM (but +43% YoY). The report uses >1M U.S. job posts and a monthly business pulse survey.

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Positive

  • Project Management demand +23% month-over-month
  • SMB Project Management demand +70% month-over-month
  • Accounting & Bookkeeping demand +15% month-over-month
  • Marketing, PR & Brand Strategy +43% year-over-year

Negative

  • Ecommerce Development demand -56% month-over-month
  • Branding & Logo Design demand -17% month-over-month
  • Fewer than one in three business leaders described macro conditions as favorable

News Market Reaction 3 Alerts

-2.11% News Effect
-$56M Valuation Impact
$2.61B Market Cap
0.1x Rel. Volume

On the day this news was published, UPWK declined 2.11%, reflecting a moderate negative market reaction. Our momentum scanner triggered 3 alerts that day, indicating moderate trading interest and price volatility. This price movement removed approximately $56M from the company's valuation, bringing the market cap to $2.61B at that time.

Data tracked by StockTitan Argus on the day of publication.

Key Figures

U.S. job posts more than 1,000,000 Annual job posts on Upwork Marketplace in U.S.
Digital work market size $1.3 trillion Expected size of digital knowledge work market by 2028
Project Management demand +23% Month-over-month demand change on Upwork Marketplace, December 2025
Accounting & Bookkeeping demand +15% Month-over-month demand change on Upwork Marketplace, December 2025
Virtual Admin Assistance demand +3% Month-over-month demand change on Upwork Marketplace, December 2025
Ecommerce Development MoM change -56% Month-over-month hiring change on Upwork Marketplace, December 2025
Ecommerce Development YoY change +14% Year-over-year hiring change on Upwork Marketplace, December 2025
SMB Project Management demand +70% Month-over-month SMB hiring change for Project Management, December 2025

Market Reality Check

$20.05 Last Close
Volume Volume 1,799,295 vs 20-day avg 2,474,767 (volume_relative 0.73) shows lighter-than-usual trading. normal
Technical Price 20.86 is trading above 200-day MA at 15.9, indicating a pre-existing upward trend.

Peers on Argus

UPWK gained 2.91% while key peers like YELP (-1.14%), GENI (-2.54%), RUM (-3.78%), and IAC (-2.48%) declined; only WB was slightly positive at 0.28%, suggesting stock-specific strength rather than a sector-wide move.

Historical Context

Date Event Sentiment Move Catalyst
Dec 04 Monthly hiring report Positive -0.6% Reported rising demand for human-centered skills as companies scale AI.
Nov 19 Conference participation Positive +6.3% CFO scheduled for fireside chat at UBS Global Technology and AI Conference.
Nov 18 Investor Day strategy Positive +5.5% Outlined multi-year AI-native marketplace strategy and 2026–2028 growth targets.
Nov 13 AI productivity study Positive +0.1% HAPI results showed up to 70% better completion with human+AI collaboration.
Nov 12 Global expansion Positive -5.1% Announced Lisbon hub to support AI innovation and global technical hiring.
Pattern Detected

Recent news shows mixed reactions: some positive strategic and AI updates aligned with price gains, while other constructive announcements saw flat or negative moves, indicating inconsistent news-to-price translation.

Recent Company History

Over the last few months, UPWK has highlighted themes around AI-driven growth, operational expansion, and hiring trends. The November Monthly Hiring Report showed strong demand for human-centered and AI-related skills. Investor Day outlined multi-year growth targets, including projected 2026 revenue and GSV growth and improving margins. Additional updates covered AI productivity research (HAPI) and plans for a Lisbon hub by Q4 2026. Today’s hiring report continues this pattern of data-driven insights into marketplace demand and AI adoption.

Market Pulse Summary

This announcement highlights rising demand for operational roles and AI-enabled skills on Upwork’s marketplace, based on more than 1 million U.S. job posts and survey data. It underscores a shift from experimentation toward execution as 2026 begins, particularly among SMBs. In the context of earlier AI, productivity, and strategy updates, the report reinforces UPWK’s focus on AI-native work and flexible talent. Investors may watch future hiring reports, AI-related categories, and execution against the multi-year growth plan disclosed in late 2025.

Key Terms

machine learning technical
"Most In-Demand AI-Enabled Skills in December 2025 PythonVideo editing...Machine learningWeb design"
Machine learning is a set of computer programs that learn patterns from large amounts of data and improve their predictions or decisions over time, like a recipe that gets better each time it’s adjusted based on taste tests. For investors it matters because these systems can speed up analysis, spot trends or risks humans might miss, automate routine work, and potentially create competitive advantages or cost savings that affect a company’s performance.

AI-generated analysis. Not financial advice.

Rising demand for project management and accounting show companies shifting from experimentation to execution

PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Upwork Inc. (Nasdaq: UPWK), the world’s human and AI-powered work marketplace, today released its December Monthly Hiring Report, revealing a clear shift toward hiring focused on operational execution as businesses prepare for a potentially volatile start to 2026. The report draws from more than 1 million job posts in the U.S. on the Upwork Marketplace annually and a monthly business pulse survey from the Upwork Research Institute. It offers a real-time view of how businesses are hiring in the digital knowledge work market, which is expected to reach $1.3 trillion by 2028.1

With fewer than one in three business leaders describing macro conditions as favorable in December,2 hiring activity on Upwork shows companies narrowing their strategic focus to roles that help them execute with precision rather than build or experiment with new systems.

Top Hiring Insights: December 2025

Operational roles led hiring growth in December to shore up planning and execution amid rising uncertainty. Demand on the Upwork Marketplace rose for:

  • Project Management: +23%
  • Accounting & Bookkeeping: +15%
  • Virtual Admin Assistance: +3%

Meanwhile, some categories tied to experimentation and expansion cooled on a short-term basis, reflecting typical year-end budget resets and seasonal planning cycles rather than broader, structural shifts in demand. Hiring on the Upwork Marketplace declined for:

  • Ecommerce Development: -56% month-over-month, but +14% year-over-year
  • Branding & Logo Design: -17% month-over-month, but +21% year-over-year
  • Marketing, PR & Brand Strategy: -15% month-over-month, but +43% year-over-year

Hiring in December was driven by small and medium-sized businesses (SMBs). Among SMBs, hiring for Project Management rose 70% month-over-month, while SMB demand also increased for Virtual Assistance (+18%) and Accounting & Bookkeeping (+9%), a sign that smaller firms in particular are relying on flexible talent to stay productive and maintain business momentum without taking on fixed risk.

“In uncertain macro conditions, execution matters, and we're seeing that shift most clearly among small and medium-sized businesses,” said Anthony Kappus, chief operating officer at Upwork. “They have less room for error and are driving demand for operational roles like project management, using flexible talent to get operations tight and keep projects moving.”

“Additionally, after months of momentum in AI building and adoption, December hiring points to a more pragmatic phase,” said Teng Liu, economist at the Upwork Research Institute. “Demand is concentrated around skills that support coordination, quality control, and reliable execution in everyday operations.”

Most In-Demand AI-Enabled Skills in December 2025

  • Python
  • Video editing
  • Graphic design
  • ChatGPT
  • AI-generated video
  • Data entry (new)
  • Virtual admin assistance (new)
  • Machine learning
  • Web design (new)
  • Adobe Photoshop

For more insights from the world’s human and AI-powered work marketplace, visit upwork.com/research.

About The Upwork Monthly Hiring Report
The Upwork Monthly Hiring Report is designed to provide an early signal of broader shifts in how business leaders are hiring in real-time and aims to provide a more comprehensive picture of hiring trends in the U.S. labor market with a focus on the independent talent economy. The report draws from more than 1 million job posts in the U.S. on the Upwork Marketplace annually and a monthly business pulse survey from the Upwork Research Institute. It offers a real-time view of how businesses are hiring in the digital knowledge work market, which is expected to reach $1.3 trillion by 2028.1

Methodology
Upwork Marketplace data reflects month-over-month (MoM) changes based on new contract activity in the U.S. from December 1–31, 2025, compared with November 1–30, 2025. Year-over-year (YoY) comparisons reflect changes in new contract activity compared with the same period in the prior year. High-value work is defined as contracts of at least $1,000. Top freelance skills are based on new contract activity in the U.S. from December 1–31, 2025. Client size data are based on self-reported and/or estimated information and may be subject to revision.

About Upwork Inc.
Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at go-lifted.com and follow on LinkedIn.

Contact:
Christine Lee
press@upwork.com

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1 Estimated 2028 market size from Upwork Market Study, a commissioned third-party study that estimates the size of the flexible digital knowledge work market based on data from, among other sources, the Bureau of Labor Statistics, World Bank, and International Labour Organization (October 2025).
2 December Business Pulse Survey from the Upwork Research Institute.



FAQ

What hiring trends did Upwork (UPWK) report for December 2025?

Upwork reported a shift to operational roles: Project Management +23% MoM, Accounting +15% MoM, and Virtual Admin +3% MoM.

How much did SMB hiring for project management on Upwork rise in December 2025?

SMB hiring for project management rose 70% month-over-month in December 2025.

Which Upwork categories fell in December 2025 and by how much?

Ecommerce Development fell 56% MoM, Branding & Logo Design fell 17% MoM, and Marketing/PR fell 15% MoM.

Does the Upwork December 2025 report show continued AI hiring momentum?

The report notes a pragmatic phase: AI skills remain in demand (Python, ChatGPT, machine learning), but hiring shifted toward operational support roles.

What data sources did Upwork use for the December 2025 hiring report?

The report draws from more than 1 million U.S. job posts annually on the Upwork Marketplace and a monthly business pulse survey.
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