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Vonage announced the successful completion of its acquisition by Ericsson, effective July 21, 2022. This event triggered a 'Fundamental Change' affecting the 1.75% Convertible Senior Notes due 2024. Holders of these Notes can request repurchase at 100% of the principal amount, plus accrued interest, by the designated repurchase date of August 19, 2022. Additionally, they can convert their Notes into cash at a conversion rate of $1,343.81 for each $1,000 principal amount. This press release serves to inform Note holders of their rights and options following the acquisition.
Vonage (Nasdaq: VG) has partnered with Revolut to enhance customer service through the Vonage Contact Center for Salesforce. This integration allows Revolut agents to efficiently manage customer communications, leveraging real-time performance data. With over 18 million users, Revolut processes more than 150 million transactions monthly. The partnership aims to streamline operations and improve user experience, utilizing Vonage's SMS API for secure transactions. This move is expected to drive customer engagement and operational efficiency for both companies.
Vonage (Nasdaq: VG) has partnered with Manulife Singapore to enhance customer engagement in the Asia Pacific through automated messaging using Vonage’s SMS API. This collaboration enables timely notifications for OTPs and policy updates across multiple countries including Singapore, Vietnam, and China. The growth of mobile communication is notable, with A2P SMS messages projected to reach 1.9 trillion by 2025. Vonage provides developers with dedicated support, highlighting its commitment to seamless customer experiences.
Vonage (Nasdaq: VG) has been recognized as a leader in the Omdia Universe: Selecting a CPaaS Platform 2022 report. The company boasts over 1 million registered developers and a robust global communications network. Vonage's CPaaS segment reported a remarkable 42% growth in 2021. The company excelled in critical areas, including APIs, technical support, and customer recommendation, solidifying its position in enterprise communications. Moreover, Vonage's strategic acquisitions enhance its capabilities in conversational commerce and AI, further driving customer engagement.
Vonage (Nasdaq: VG) announced a partnership with Doctor Anywhere, a healthcare company in Singapore, to enhance digital healthcare services using Vonage's Video API. This collaboration aims to improve customer experience and meet the growing demand for telehealth solutions in Southeast Asia. Doctor Anywhere serves over 2.5 million users and has seen significant growth, including a 4x increase in video consultations in 2021. The Asia Pacific digital health market is projected to reach USD 326 billion by 2030, highlighting the importance of such partnerships.
On May 9, 2022, Vonage (Nasdaq: VG) announced that four of its channel program executives were recognized on CRN's 2022 Women of the Channel list. The honorees include Marcela Cagle Gonzalez, Christina Baio, Gabrielle Fletcher, and Natalie Caleca, who have been pivotal in driving the success of Vonage's partner community. Jim Regan, Vonage Channel Chief, praised their collaboration and commitment to enhancing partner success. Vonage continues to support digital transformation globally through its advanced communication solutions.
Vonage Holdings Corp. (Nasdaq: VG) reported its first quarter 2022 financial results, revealing consolidated revenue of $359 million, an 8% increase year-over-year. Consumer revenue, however, declined by 19% to $62 million. The Vonage Communications Platform generated $296 million in revenue, up 16%, with API revenue increasing by 28% to $162 million. Despite a consolidated net loss of $17 million, there was a $4 million increase in VCP Adjusted EBITDA. No financial guidance was provided due to Ericsson's proposed acquisition.
Vonage (Nasdaq: VG) collaborates with Headsets.com to enhance customer service through integrated unified communications and contact center solutions. With a 98% success rate in answering calls within four rings, Headsets.com prioritizes a seamless agent experience, backed by over 25 years of expertise and strong customer support culture. This partnership aims to create more engaging customer interactions by integrating CRM and business applications, reflecting Vonage's commitment to empowering businesses in their digital transformation.
Vonage (Nasdaq: VG) has partnered with China-based edtech platform PalFish to enhance customer engagement via the Vonage Communication Platform. This integration allows PalFish to connect with users through various channels, including the Vonage Voice and Messages APIs. The partnership aims to leverage the growing e-learning market in Asia Pacific, projected to reach USD 90 billion by 2026. PalFish, focused on English language education for children, will utilize these APIs to improve communication and customer acquisition, marking a significant step in its technological advancement.