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Vonage (Nasdaq: VG) announced that its Contact Center (VCC) solution is now Chrome Enterprise recommended. This certification enables enhanced productivity for remote agents utilizing Chrome OS devices, facilitating seamless integration with CRM applications like Salesforce. The VCC offers features such as visual engagement, omnichannel capabilities, AI virtual assistants, and customizable reporting tools, allowing agents to work efficiently from any location.

Vonage (Nasdaq: VG) has launched Vonage Video Express, a new tool designed to simplify the integration of multiparty video calls for developers. This innovative solution allows web developers to implement video functionality in hours instead of weeks, facilitating better quality video experiences. The Video Express supports automatic management of participants and video quality, addressing scalability challenges faced by businesses during the pandemic. Industries such as healthcare, education, and events can benefit from this tool, enhancing their communication capabilities.

Vonage (Nasdaq: VG) announced the launch of HIPAA-compliant SMS capabilities, enhancing its Communications Platform for healthcare organizations. This development allows secure communication through SMS and Video APIs, facilitating patient interactions such as appointment reminders and health updates. The company emphasizes adherence to HIPAA guidelines, ensuring data protection for patients. As telehealth gains traction post-COVID-19, Vonage aims to improve patient engagement and operational efficiency in healthcare settings. The initiative continues Vonage's commitment to supporting digital transformation in the healthcare sector.

Vonage Holdings Corp (Nasdaq: VG) will present at the Jefferies Virtual Software Conference on September 14, 2021, at 11:30 am ET. The event will showcase Vonage's role as a leader in cloud communications, enabling businesses to enhance their digital transformation. A live webcast and replay will be accessible via the Vonage Investor Relations site. With headquarters in New Jersey and a global footprint, Vonage's Communications Platform integrates Video, Voice, Chat, Messaging, and Verification, providing businesses with flexible, programmable communication solutions.

Vonage (Nasdaq: VG) highlights the pivotal role of cloud communications in aiding small and medium-sized businesses (SMBs) during the pandemic. The company emphasizes its Vonage Communications Platform (VCP), which provides scalable and flexible communication services via APIs, unified communications, and contact center solutions. With the shift to hybrid work environments, SMBs can now compete more effectively with larger companies using Vonage's technology. Real-world success stories illustrate the platform's impact on customer engagement and business growth for firms like Baucham Insurance Group and HeyHi.

Vonage (Nasdaq: VG) has launched a new brand campaign, "Vonage Does That," aimed at enhancing understanding of its cloud communications solutions among business buyers. The campaign focuses on real-world applications of Vonage's API, Unified Communications, and Contact Center technology, emphasizing its role in enhancing customer engagement and employee connectivity. Through engaging storytelling, the campaign seeks to shift perceptions of Vonage from a residential telco provider to a leading B2B communications cloud provider. It targets business decision-makers and developers, showcasing relatable use cases in a memorable manner.

Vonage (Nasdaq: VG) has partnered with AmeriSave Mortgage Corporation to enhance customer engagement within their loan process. Utilizing Vonage’s SMS and Verify APIs, AmeriSave aims to provide secure messaging and timely notifications, improving customer interactions. This collaboration aligns with AmeriSave's commitment to leveraging technology for low rates and transparent pricing. The deployment of Vonage's solutions is expected to streamline workflow and reinforce security through two-factor authentication, thereby enhancing the overall user experience.

Vonage (Nasdaq: VG) will participate in Enterprise Connect 2021 from September 27-29 in Orlando, Florida. CEO Rory Read will discuss future communications technology trends during the General Session on September 28. Key topics include the significance of user training for Unified Communications and Collaboration (UC&C), based on findings from a recent survey. Vonage will showcase its innovations with interactive demos at booth #2006, emphasizing their role in accelerating digital transformation.

Vonage (Nasdaq: VG) announced a collaboration with Key Travel to enhance the customer experience for humanitarian and academic travelers. Key Travel, recognized as the largest travel management company in its sector, will utilize the Vonage Contact Center integrated with Salesforce to offer seamless communication through various channels. This partnership aims to ensure responsive service, particularly during crises, showcasing Vonage's ability to support remote operations. The cloud-based solution allows for scalability and flexibility, crucial for adapting to fluctuating demand.