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Aeromexico Selects Viasat to Upgrade In-Flight Connectivity

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Viasat (NASDAQ: VSAT) announced an expansion of its partnership with Aeromexico to retrofit the airline's entire Boeing 787 Dreamliner fleet with advanced in-flight Wi-Fi solutions. The upgrade will cover 17 aircraft, including eight B787-8s and nine B787-9s, with the first equipped aircraft scheduled to enter service in late 2025.

The implementation will enhance connectivity on Aeromexico's international routes to major European and South American cities, utilizing Viasat's high-capacity Ka-band satellite network. The service will include streaming video, browsing, and real-time messaging capabilities. Notably, Aeromexico will leverage the Viasat Ads platform to offer passengers free, ad-supported connectivity sessions with streaming capabilities.

This upgrade builds upon the existing relationship between Viasat and Aeromexico, which began in 2018, and demonstrates the airline's commitment to improving passenger experience and NPS scores through enhanced connectivity services.

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Positive

  • Secured contract to upgrade Wi-Fi systems on 17 Boeing 787 Dreamliners
  • Expansion of existing customer relationship since 2018
  • Additional revenue stream through ad-supported connectivity sessions

Negative

  • None.

Insights

This strategic win for Viasat carries significant implications beyond the immediate contract value. The selection to upgrade Aeromexico's premium Dreamliner fleet demonstrates Viasat's technological superiority in the highly competitive in-flight connectivity market, particularly in the important Latin American region where airlines are aggressively modernizing their fleets.

The deal's structure reveals sophisticated business model innovation through the Viasat Ads platform. This ad-supported connectivity model represents a potential game-changer for airline economics, creating a new revenue stream while addressing the growing passenger demand for free Wi-Fi. For context, in-flight connectivity can generate $10-15 per passenger in traditional paid models, but ad-supported models can potentially yield higher total revenue through increased adoption rates and advertising income.

The timing of this fleet-wide upgrade is particularly strategic as it coincides with the aviation industry's post-pandemic recovery and increasing passenger expectations for seamless connectivity. By securing this high-profile commitment for their Ka-band satellite network, Viasat strengthens its position in premium long-haul routes to Europe and South America, where consistent high-bandwidth connectivity is important for passenger satisfaction.

The phased implementation approach, starting with 787-8s followed by 787-9s, suggests a well-planned rollout that minimizes operational disruption while maximizing the speed of deployment. This systematic upgrade of 17 aircraft represents approximately 15% of Aeromexico's total fleet, focusing on their highest-value international routes where premium connectivity can significantly impact customer satisfaction and loyalty metrics.

Viasat’s high-speed, industry-leading in-flight Wi-Fi solution will replace current system on Aeromexico’s Boeing 787 Dreamliner fleet

CARLSBAD, Calif., Feb. 20, 2025 (GLOBE NEWSWIRE) -- Viasat Inc. (NASDAQ: VSAT), a global leader in satellite communications, today announced that it is expanding its long-standing relationship with Aeromexico. Mexico’s global airline has selected to retrofit its Boeing 787 Dreamliner fleet with Viasat’s most advanced in-flight Wi-Fi solution. The fleet comprises 17 total aircraft, including eight B787-8s and nine B787-9s.

The Boeing 787-8s will be equipped first, with installation for the 787-9s quickly following. The first of these new Viasat-equipped aircraft is set to enter service later in 2025.

Viasat has provided in-flight connectivity on certain Aeromexico aircraft since 2018. The carrier’s decision to upgrade the Dreamliner in-flight Wi-Fi with Viasat's connectivity system highlights its ongoing commitment to providing passengers and crew with an exceptional onboard experience, including streaming video, browsing, and real-time messaging throughout the flight. Additionally, Aeromexico is using the Viasat Ads platform to offer its passengers free, ad-supported connectivity sessions (with streaming speeds capability).

"We're honored to extend our partnership with Aeromexico," said Don Buchman, SVP and GM, Commercial Aviation at Viasat. “It’s our mission to bring a consistently high-quality and content-rich in-flight Wi-Fi experience to passengers around the world, and we’re looking forward to delivering this onboard additional Aeromexico aircraft.”

“Providing the best in-flight experience is one of our top priorities,” said Andrés Castañeda, Chief of Digital & Customer Experience Officer & EVP of Aeromexico. “We work hard to elevate each passenger's journey to an extraordinary experience and we know that connectivity is essential. Viasat is a trusted provider for Aeromexico, and with a resilient, multi-orbit satellite roadmap, we look forward to continuing to work together to bring high-quality in-flight Wi-Fi to our customers long into the future.”

To enhance its passenger experience goals, including NPS scores and loyalty, Aeromexico will continue to take advantage of Viasat’s high-capacity, Ka-band satellite network to provide a high-speed online experience on routes served by the Dreamliner fleet, including to cities such as Paris, Madrid, Amsterdam, Rome, London, Buenos Aires, Santiago de Chile, among others.

Viasat is focused on serving the aviation market by combining high throughput satellite capacity with the ability to flex that capacity so that it can continuously meet demand where and when it is most concentrated.

For more information about Viasat’s in-flight connectivity solutions, please visit the Company’s Commercial Aviation page at vsat.co/commercial-aviation

About Viasat
Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people’s lives anywhere they are—on the ground, in the air or at sea, while building a sustainable future in space. In May 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. Learn more at www.viasat.com, the Viasat News Room or follow us on LinkedInXInstagramFacebookBlueskyThreads, and YouTube.

Copyright © 2025 Viasat, Inc. All rights reserved. Viasat, the Viasat logo and the Viasat Signal are registered trademarks in the U.S. and in other countries of Viasat, Inc. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners. 

Viasat, Inc. Contacts:
Scott Goryl, External Communications, Corporate & Aviation, Scott.Goryl@viasat.com
Lisa Curran/Peter Lopez, Investor Relations, IR@viasat.com

Forward-Looking Statements
This press release contains forward-looking statements that are subject to the safe harbors created under the Securities Act of 1933 and the Securities Exchange Act of 1934. Forward-looking statements include among others, statements related to Viasat and Aeromexico’s relationship; the introduction of Viasat’s IFC services on Aeromexico’s Boeing 787 Dreamliner aircraft; the enhanced internet experience passengers and crew can expect; the availability, capabilities and performance of the Viasat in-flight internet equipment, and the ability to direct capacity to demand. Readers are cautioned that actual results could differ materially and adversely from those expressed in any forward-looking statements. Factors that could cause actual results to differ include: our ability to successfully implement our business plan for our broadband services on our anticipated timeline or at all; risks associated with the construction, launch and operation of the satellite(s) used to supply these services, including the effect of any anomaly, operational failure or degradation in satellite performance; contractual problems; product defects; manufacturing issues or delays; regulatory issues; changes in relationships with, or the financial condition of, key suppliers; technologies not being developed according to anticipated schedules, or that do not perform according to expectations; and other factors affecting the aviation sector generally. In addition, please refer to the risk factors contained in Viasat's SEC filings available at www.sec.gov, including Viasat's most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Readers are cautioned not to place undue reliance on any forward-looking statements, which speak only as of the date on which they are made. Viasat undertakes no obligation to update or revise any forward-looking statements for any reason.


FAQ

When will Aeromexico's first Viasat-equipped Boeing 787 enter service?

The first Viasat-equipped Boeing 787 Dreamliner is scheduled to enter service later in 2025.

How many aircraft will be upgraded with Viasat's (VSAT) new Wi-Fi system?

A total of 17 aircraft will be upgraded, including eight Boeing 787-8s and nine Boeing 787-9s.

What routes will be covered by Viasat's (VSAT) new Wi-Fi service for Aeromexico?

The service will cover international routes to cities including Paris, Madrid, Amsterdam, Rome, London, Buenos Aires, and Santiago de Chile.

What features will Viasat's (VSAT) new Wi-Fi system offer to Aeromexico passengers?

The system will offer streaming video, browsing, real-time messaging, and free ad-supported connectivity sessions with streaming capabilities.

What satellite technology does Viasat (VSAT) use for Aeromexico's in-flight connectivity?

Viasat uses its high-capacity, Ka-band satellite network to provide high-speed online experience.
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