WELL Health Reports Strong Organic Growth, Major Advances in Clinic Digitization, and Rapid Progress on New Primary Care Patient Openings
-
WELL recently announced that it achieved quarterly revenue of over
as part of its Canadian Patient Services business, reflecting growth of$110 million 41% on a YoY basis. WELL is pleased to provide enhanced disclosure on its organic growth metrics, including detailed breakdowns of same-clinic growth and absorption-driven organic growth. -
Overall same clinic revenue growth across WELL Medical Centres (“WMC”) and WELL Diagnostics Centres (“WDC”) was
10% and16% YoY respectively. -
WELL disclosed that it has achieved
92% digitization for all primary care clinics that have been in its network for longer than 9 months. - On June 24, 2025, WELL announced that it had created availability for over 45,000 new primary care patient openings across 3 provinces enabled by investments in physician recruitment and digital transformation. WELL is pleased to report that as of October 31, 2025, it had already filled 25,000 of these new openings and expects to fully satisfy the balance by end of Q1.
Detailed Disclosure on Organic Growth for Canadian Patient Services:
WELL recently announced that it achieved quarterly revenue of over
Segment |
What’s Included |
YoY % Growth |
Canadian Patient Services |
All forms of Growth for all Clinics |
|
WELL Medical Centres (WMC) |
Overall Organic Growth - includes Same Clinic Revenue Growth and Absorptions |
|
Same Clinic Organic Growth only |
|
|
Absorption Growth only |
|
|
WELL Diagnostic Centres (WDC)
|
Overall Organic Growth - includes Same Clinic Revenue Growth and Absorptions |
|
Same Clinic Organic Growth only |
|
|
Absorption Growth only |
n/a |
Clinic Digitization Progress:
WELL disclosed that it has achieved
- Online Patient Booking: The ability for a patient to book an appointment online. To consider this feature being used, a clinic must have participation from substantially all or most providers practicing at clinic.
- Self-Check In: The ability for a patient to check themselves in upon arriving at a clinic using either a self-service automated kiosk or a patient mobile application.
- Patient Reminders: The ability for a clinic to remind patients for their appointments digitally post an online patient booking event.
- Patient Consents: The ability for patients to be able to review and manage consents using a self-service automated terminal or a mobile application before a consultation with a medical professional.
It’s important to note that the mere implementation of the features noted above in a clinic do not denote digitization. Clinics achieve this designation only when the majority of all patients use such features as measured monthly by our clinic transformation team.
Core digitization is not reflective of all digital transformation initiatives being deployed at WELL Clinics. AI tools, such as AI Ambient Scribe and WELL AI Decision support among alongside other applications, are currently being deployed across WELL's network. More updates will be provided in the coming quarters on these and other initiatives.
Jeremy Mickolwin, Vice President of Clinic Operations at WELL commented, “We take clinic transformation very seriously and have a highly methodical way of approaching our digitization plans. Our goal is to ensure that every clinic in our network has achieved its ‘core digitization’ within a year of operations. Our definition of ‘core’ will likely expand as our new AI enabled applications are being rapidly deployed and driving significant new benefits for providers.”
The majority of all tools employed at WELL’s clinics are supported and developed by WELLSTAR Technologies Corp (“WELLSTAR”). Learn more about WELLSTAR by visiting: https://wellstar.health/.
Progress Report on New Patient Openings:
On June 24, 2025, WELL announced that due to investments it had made in the recruitment and onboarding of physicians, including a number of internationally trained physicians, it had created availability for over 45,000 new primary care patient openings across 3 provinces (
Dr. Michael Frankel, Chief Medical Officer of WELL commented, “I am very proud of the work our team has done to rapidly assist patients and providers in getting to know each other. This is truly demonstrative of the positive societal impact of WELL's work. The average primary care patient sees their provider six times per year, and maintains the relationship for, on average, 5 to 10 years and sometimes much longer. This means that once we have fully satisfied all 45,000 patient openings, we will have created accessibility for 270,000 new yearly patient visits in alignment with Canada Health Act principles just from this new cohort that we launched in June of 2025.”
Building patient rosters can be challenging for many independent physicians, even in the context of a nationwide physician shortage. While certain high-demand situations can lead to rapid roster uptake, this is not the norm in many communities. Without marketing reach, administrative support, or digitized intake systems, physicians often face difficulties efficiently connecting with patients who are actively seeking care. In many settings, roster-building depends on walk-ins, local visibility, and word-of-mouth, which can result in slow and inconsistent panel growth.
WELL addresses this challenge by leveraging its scale and centralized support infrastructure. The Company accelerates roster-building through dedicated marketing expertise, recognizable clinic branding, and data-informed community engagement strategies. This integrated approach allows WELL to connect physicians with patients far more efficiently than independent clinics can, helping providers build full, sustainable rosters while expanding patient access to longitudinal primary care.
Patients interested in being connected with a healthcare provider at a WELL Clinic through the new patient openings described above must have a valid provincial health card and can register at https://newpatients.wellclinics.ca.
WELL HEALTH TECHNOLOGIES CORP.
Per: “Hamed Shahbazi”
Hamed Shahbazi
Chief Executive Officer, Chairman and Director
About WELL Health Technologies Corp.
WELL’s mission is to tech-enable healthcare providers. We do this by developing the best technologies, services, and support available, which ensures healthcare providers are empowered to positively impact patient outcomes. WELL’s comprehensive healthcare and digital platform includes extensive front and back-office management software applications that help physicians run and secure their practices. WELL’s solutions enable more than 43,000 healthcare providers between the US and
Forward-Looking Statements
Certain statements in this press release, constitute “forward-looking information” and “forward looking statements” (collectively, “forward looking statements”) within the meaning of applicable Canadian securities laws, including the number of expected new patients WELL will be servicing as part of the 45,000 new patient openings announced on June, 24 2025. Forward-looking statements are necessarily based upon management’s expectations, while considered reasonable by WELL as of the date of such statements, are outside of WELL’s control and are inherently subject to business, economic and other uncertainties and contingencies which could result in the forward-looking statements ultimately being entirely or partially incorrect or untrue. Forward looking statements contained in this press release are based on various assumptions, including, but not limited to the ability to identify and recruit patients, recruit physicians, maintain the number of physicians working at WELL’s clinics, and continuing to deploy technologies at WELL clinics which drive efficiencies at such locations. Known and unknown risk factors, many of which are beyond the control of WELL could cause the actual plans to differ materially from the results implied by such forward-looking statements. Such risk factors include not identifying appropriate IMG recruits, not being able to recruit additional physicians, not successfully recruiting new patients, not being able to deploy or integrate technologies at all of its clinics, and the other risks discussed under the section entitled “Risk Factors” in WELL’s most recent annual information form, which is available under the companies’ respective SEDAR+ profile at www.sedarplus.ca which could affect WELL’s business. The risk factors are not intended to represent a complete list of the factors that could affect WELL and the reader is cautioned to consider these and other factors, uncertainties and potential events carefully and not to put undue reliance on forward-looking statements. There can be no assurance that forward looking statements will prove to be accurate. Forward-looking statements are provided for the purpose of providing information about management’s expectations and plans relating to the future. WELL disclaims any intention or obligation to update or revise any forward-looking statements whether as a result of new information, future events or otherwise, or to explain any material difference between subsequent actual events and such forward-looking statements, except to the extent required by applicable law. All of the forward-looking statements contained in this press release are qualified by these cautionary statements.
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For further information:
Tyler Baba
Investor Relations, Manager
investor@well.company
604-628-7266
Source: WELL Health Technologies Corp.