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XP Inc. reports 4Q23 KPIs

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XP Inc. (Nasdaq: XP) announced its 4Q23 KPIs, revealing a 19% YoY growth in client assets to R$1.1 trillion, with R$105 billion net inflows. Active clients grew to 4.5 million, while retail daily average trades totaled 2.2 million. The NPS was 72 in 4Q23. XPV&P continued to be #1 in net portability for individual retirement plans, with total client assets reaching R$73 billion. Total TPV for cards was R$11.8 billion, and the credit portfolio expanded to R$21.0 billion. Insurance active policies totaled 54 thousand, with a 36% YoY increase.
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The announcement by XP Inc. of its 4Q23 Key Performance Indicators (KPIs) presents several noteworthy trends that merit attention from a financial perspective. The reported 19% year-over-year increase in Client Assets, alongside a significant net inflow of R$105 billion, signals robust client engagement and trust in the company's financial products. However, the 40% YoY and 61% QoQ decline in Net Inflow could be indicative of market saturation, increased competition, or a shift in investor sentiment, factors which investors should monitor closely.

Moreover, the growth in active clients and the expansion of the IFA network by 16% YoY are positive indicators of the company's market penetration and distribution capabilities. The 23% YoY increase in the Credit Portfolio, with a notably low Non-Performing Loan ratio of 0.3%, suggests a healthy credit environment and effective risk management strategies within XP Inc.

From a strategic standpoint, the integration of KPIs into regular earnings releases is a move towards greater transparency and may facilitate a more integrated analysis of the company's operational and financial health, potentially impacting investor perception and stock valuation.

XP Inc.'s performance in the cards segment, with a 44% YoY growth in Total TPV and a 68% increase in active cards, reflects a strong adoption of digital payment solutions among its client base. The company's ability to capture a significant portion of the growing digital finance market in Brazil is evident. The reported 21% YoY growth in Retirement Plans Client Assets, with XPV&P leading in net portability, highlights XP's competitive positioning in the retirement space, an area with potential for long-term growth given Brazil's demographic trends towards an aging population.

The insurance segment also shows promise, with a 36% YoY increase in active policies. This growth trajectory suggests that XP Inc. is successfully cross-selling products and expanding its total addressable market. Such diversification of product offerings can be a buffer against market volatility and may contribute to the resilience of the company's revenue streams.

XP Inc.'s reported figures must be contextualized within the broader economic landscape of Brazil. The company's growth in client assets and expansion of services like insurance and credit are occurring amidst Brazil's economic recovery post-pandemic. The low NPL ratio is particularly striking against the backdrop of Brazil's historically high interest rates, which can often lead to higher default rates. This indicates that XP's credit portfolio is likely well-curated with a focus on creditworthiness.

However, the decline in Net Inflow could reflect broader economic challenges, such as inflationary pressures or political uncertainty, which may affect disposable income and savings rates. Investors should consider these macroeconomic factors when assessing the long-term sustainability of XP Inc.'s growth and its ability to navigate a potentially volatile economic environment.

SÃO PAULO--(BUSINESS WIRE)-- XP Inc. (Nasdaq: XP), a leading, technology-driven platform and a trusted provider of low-fee financial products and services in Brazil, announced today its 4Q23 KPIs. The Portuguese version of this release can be accessed in the Press Release section on the IR website. Additional KPI details and historical data can be found in our financial spreadsheet.

Starting next quarter, we will integrate our KPIs into our regular earnings releases. This strategic shift reflects our belief that operational and financial data should be analyzed concurrently, providing investors with a more cohesive and insightful perspective on XP Inc.'s overall performance. Based on our ongoing commitment to transparency and a more comprehensive understanding of our performance, we also intend to continue to revise and improve our published KPIs over the upcoming quarters.

1. INVESTMENTS

Client Assets and Net Inflow (in R$ billion)

Client Assets totaled R$1.1 trillion as of December 31st, up 19% YoY and 4% QoQ. Year-over-year growth was driven by R$105 billion net inflows and R$72 billion of market appreciation.

In 4Q23, Net Inflow was R$19 billion, down 40% YoY and 61% QoQ. Retail Net Inflow was R$12 billion while Corporate Net Inflow was R$7 billion.

Active Clients (in ‘000s)

Active clients grew 17% YoY and 3% QoQ, totaling 4.5 million in 4Q23.

IFA Network (in ‘000s)

Our network was 14.3 thousand IFAs in 4Q23, up 16% YoY and flat QoQ.

Retail Daily Average Trades (in million)1

Retail DATs totaled 2.2 million in 4Q23, down 6% YoY and up 3% QoQ.

NPS (Net Promoter Score)

Our NPS, a widely known survey methodology used to measure customer satisfaction, was 72 in 4Q23. Maintaining a high NPS score remains a priority for XP since our business model is built around client experience. The NPS calculation as of a given date reflects the average scores in the prior six months.

2. RETIREMENT PLANS

Retirement Plans Client Assets2 (in R$ billion)

As per public data published by Susep, XPV&P continued to be #1 in net portability for individual retirement plans in 2023, as of November, while our total Market Share went up to 4.1% and individual’s market share (PGBL and VGBL) to 4.8%. Total Client Assets were R$73 billion in 4Q23, up 21% YoY. Assets from XPV&P, our proprietary insurer, grew 23% YoY, reaching R$56 billion.

3. CARDS3

Cards TPV (in R$ billion)

In 4Q23, Total TPV was R$11.8 billion, a 44% growth YoY, and 10% growth versus 3Q23. Total TPV in 2023 was R$40.8 billion, 64% growth YoY.

Active Cards (in ‘000s)

Total active cards were 1.2 million in 4Q23, a growth of 68% YoY and 9% QoQ. We ended 4Q23 with 1.4 million active digital accounts, out of which 90 thousand are primary accounts.

4. CREDIT

Credit Portfolio4 (in R$ billion)

Total Credit portfolio reached R$21.0 billion as of December 31st, expanding 23% YoY and 6% QoQ. The average maturity of our credit book was 2.6 years, with a 90-day Non-Performing Loan (NPL) ratio of 0.3%.

5. INSURANCE

Active Policies (in ‘000s)

Insurance active policies, that include whole and term life insurance products distributed on our platform, totaled 54 thousand, an increase of 36% YoY and 9% QoQ.

1 Daily Average Trades, including Stocks, Listed Funds, Options and Futures.

2 Total Retirement Plans Clients’ Assets includes assets from XP Vida e Previdência (XPV&P) and from third party funds distributed in our platform.

3 Credit and Debit Cards (Debit starting on 3Q22).

4 From 3Q22 onwards, the credit portfolio is disclosed gross (versus previously net) of loan loss provisions, also retroactively, not including Intercompany transactions and Credit Card related loans and receivables.

Non-GAAP Measures

This release includes certain non-GAAP financial information We believe that such information is meaningful and useful in understanding the activities and business metrics of the Company’s operations. We also believe that these non-GAAP financial measures reflect an additional way of viewing aspects of the Company’s business that, when viewed with our International Financial Reporting Standards results, as issued by the International Accounting Standards Board, provide a more complete understanding of factors and trends affecting the Company’s business. Furthermore, investors regularly rely on non-GAAP financial measures to assess operating performance and such measures may highlight trends in the Company’s business that may not otherwise be apparent when relying on financial measures calculated in accordance with IFRS. We also believe that certain non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of public companies in the Company’s industry, many of which present these measures when reporting their results. The non-GAAP financial information is presented for informational purposes and to enhance understanding of the IFRS financial statements. The non-GAAP measures should be considered in addition to results prepared in accordance with IFRS, but not as a substitute for, or superior to, IFRS results. As other companies may determine or calculate this non-GAAP financial information differently, the usefulness of these measures for comparative purposes is limited.

About XP

XP is a leading, technology-driven platform and a trusted provider of low-fee financial products and services in Brazil. XP’s mission is to disintermediate the legacy models of traditional financial institutions by:

  • Educating new classes of investors;
  • Democratizing access to a wider range of financial services;
  • Developing new financial products and technology applications to empower clients; and
  • Providing high-quality customer service and client experience in the industry in Brazil.

XP provides customers with two principal types of offerings, (i) financial advisory services for retail clients in Brazil, high-net-worth clients, international clients and corporate and institutional clients, and (ii) an open financial product platform providing access to over 800 investment products including equity and fixed income securities, mutual and hedge funds, structured products, life insurance, pension plans, real-estate investment funds (REITs) and others from XP, its partners and competitors.

Forward Looking Statements

This press release contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date they were first issued and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as "expect," "anticipate," "should," "believe," "hope," “aim,” "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "might," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond XP Inc’s control. XP, Inc’s actual results could differ materially from those stated or implied in forward-looking statements due to several factors, including but not limited to: competition, change in clients, regulatory measures, a change the external forces among other factors.

Investor Contact: ir@xpi.com.br

IR Website: investors.xpinc.com

Source: XP Inc.

The ticker symbol for XP Inc. is XP.

XP Inc. announced a 19% YoY growth in client assets to R$1.1 trillion, with R$105 billion net inflows. Active clients grew to 4.5 million, while retail daily average trades totaled 2.2 million. The NPS was 72 in 4Q23.

XP Inc.'s client assets totaled R$1.1 trillion in 4Q23, with a 19% YoY growth.

The total TPV for cards in 4Q23 was R$11.8 billion, a 44% growth YoY.

XP Inc.'s credit portfolio reached R$21.0 billion as of December 31st, expanding 23% YoY.
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About XP

o nosso propósito é transformar o mercado financeiro para melhorar a vida das pessoas. começamos em 2001, como um pequeno escritório de agentes autônomos de investimentos em porto alegre. chegamos até aqui com a dedicação de pessoas talentosas que, por meio da nossa cultura de sonho grande, mente aberta e espírito empreendedor, tiveram a autonomia e liberdade que precisavam para transformar o mercado financeiro.porém, sabemos que o desafio é muito maior. os grandes bancos ainda possuem 95% do mercado de investimentos no brasil, mas estamos aqui para romper essa lógica e melhorar a vida de muito mais pessoas. somos exatamente o que o sistema financeiro nunca foi.se você se identifica com esses conceitos e deseja construir algo especial, mergulhe de cabeça nesta oportunidade.