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Xerox Announces New Partnership with PBS Group in Peru and Ecuador

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Xerox Holdings (NASDAQ: XRX) announces plans to transition operations in Peru and Ecuador to Productive Business Solutions (PBS), a long-standing partner. The transaction is expected to close in Q2 2024. Xerox employees in both countries will shift to PBS. PBS will become the exclusive distribution partner for Xerox in these markets, operating as independent entities.
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As companies navigate the complexities of globalization, strategic partnerships and operational shifts become pivotal to maintaining a competitive edge. Xerox's decision to transition its operations in Peru and Ecuador to Productive Business Solutions Limited (PBS) is a strategic move to streamline its business model and concentrate on core competencies, primarily its Digital Services capabilities. This maneuver is indicative of a broader trend where corporations are leveraging local expertise to enhance market penetration and customer satisfaction in regional markets.

From a market research perspective, the shift to a partner-led business model can be advantageous. It allows Xerox to capitalize on PBS's established networks and understanding of the local market, which can translate into more efficient distribution, tailored marketing strategies and potentially higher sales volumes. However, it also means relinquishing direct control over certain aspects of the business, which could impact brand consistency and customer experience if not managed properly. This strategy is particularly relevant in diverse and fragmented markets like Latin America, where local knowledge and relationships are key to success.

Without the financial terms of the deal disclosed, evaluating the direct financial impact of Xerox's operational shift is challenging. However, by offloading its operational responsibilities in Peru and Ecuador, Xerox could potentially reduce its operational costs and improve its margins. The move may also be a response to the pressures of maintaining profitability in a highly competitive technology sector, where companies are increasingly looking to optimize their cost structures.

Investors should monitor the company's future financial statements for reductions in operating expenses and any revenue changes attributable to the new distribution model. Additionally, the long-term financial health of Xerox will likely depend on the success of its Digital Services expansion and the ability to innovate and adapt to market demands. The transition to a more focused business model could be a precursor to improved financial performance, provided that the execution is flawless and the partnership with PBS yields the expected synergies.

The pending authorization from the Ecuadorian competition authority highlights the importance of regulatory compliance in international business transactions. It's essential to understand that such transitions are not merely business decisions but also legal processes that must satisfy specific regulatory requirements. The legal complexities of transferring employees and assets across borders necessitate meticulous due diligence to ensure a smooth transition and avoid potential legal pitfalls.

The legal framework governing such a transition will also have implications for the protection of intellectual property, the continuity of client contracts and the safeguarding of employee rights. These factors can significantly influence the transaction's success and must be navigated with expertise. For stakeholders, the legal integrity of this process is as important as the business strategy itself, as it can mitigate risks and facilitate a stable operational handover.

NORWALK, Conn.--(BUSINESS WIRE)-- Xerox Holdings Corporation (NASDAQ: XRX) today announced plans to continue the transformation of its operating model. Specifically, in Peru and Ecuador, the operations in these countries will transition to Productive Business Solutions Limited (PBS), the company’s long-standing partner throughout Central America, South America and the Caribbean. The transaction is expected to close in the second quarter of 2024, once authorization from the Ecuadorian competition authority is obtained. Xerox employees in both countries will shift to PBS once the transaction closes.

“In today’s business environment, organizations need support from partners who have a deep understanding of regional market dynamics and who can respond with maximum speed and agility,” said John Bruno, president and chief operating officer at Xerox. “This indirect model with PBS will best support our clients in region while allowing Xerox to put greater focus on developing and deploying Digital Services capabilities to diversify our channel-ready offerings. We thank our dedicated Xerox employees for their commitment and hard work over the years and look forward to following their continued success.”

Following this transfer of ownership, the new companies will operate as independent entities. PBS will continue to serve Xerox clients in Peru and Ecuador and will become the exclusive distribution partner for Xerox in these markets. Xerox has a successful and well-established partner-led business and will continue to uphold its brand presence in the region through its network of partners and distributors.

“We have proudly worked in partnership with Xerox for over two decades, during which time we have consistently delivered a comprehensive suite of products and professional services to our valued clients across Central America, the Caribbean and South America. This strategic expansion in Peru and Ecuador further solidifies our presence in Latin America, extends our footprint to a total of 24 countries and bolsters our workforce to over 3,000 IT professionals. We look forward to deepening our longstanding relationship with Xerox and welcome the talented teams in Peru and Ecuador to PBS,” said P.B. Scott, Chairman of PBS Group.

Financial terms of the transaction were not disclosed.

About Xerox Holdings Corporation (NASDAQ: XRX)

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

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Xerox® is a trademark of Xerox in the United States and/or other countries.

Media Contact:

Justin Capella, Xerox, +1-203-258-6535, Justin.Capella@xerox.com

Source: Xerox Holdings Corporation

FAQ

What is Xerox Holdings 's ticker symbol?

Xerox Holdings 's ticker symbol is XRX.

When is the transaction expected to close?

The transaction is expected to close in the second quarter of 2024.

Who will become the exclusive distribution partner for Xerox in Peru and Ecuador?

Productive Business Solutions (PBS) will become the exclusive distribution partner for Xerox in Peru and Ecuador.

How many countries will PBS have a presence in after the expansion in Peru and Ecuador?

PBS will have a presence in a total of 24 countries after the expansion in Peru and Ecuador.

What is the role of John Bruno at Xerox?

John Bruno is the president and chief operating officer at Xerox.

Xerox Holdings Corporation

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xerox is helping change the way the world works. by applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. we conduct business in 180 countries, and our more than 130,000 employees create meaningful innovations and provide business process services,printing equipment, software and solutions that make a real difference for our clients – and their customers.