Welcome to our dedicated page for Zenvia news (Ticker: ZENV), a resource for investors and traders seeking the latest updates and insights on Zenvia stock.
Zenvia Inc. (NASDAQ: ZENV) is a CX-focused technology company whose news flow centers on its cloud-based customer experience platform, financial performance and strategic evolution. The company describes itself as a provider of a unified, multi-channel customer cloud solution that enables organizations to create personalized, engaging and fluid experiences across the entire customer journey.
News about Zenvia frequently highlights developments in its two main segments, SaaS and CPaaS. Coverage includes updates on the rollout and growth of Zenvia Customer Cloud, the company’s integrated CX SaaS platform that uses AI tools to connect all stages of the customer journey. Company releases also discuss CPaaS revenues, which include SMS, RCS and Voice services, and their contribution to overall revenue.
Investors following ZENV can expect regular announcements on quarterly and annual results, with details on revenues, margins, EBITDA and active customer metrics for both SaaS and CPaaS. Zenvia’s news also covers strategic cycles, such as the shift toward making Zenvia Customer Cloud its core business, as well as operational initiatives like workforce adjustments, cost control measures and the streamlining of its organizational structure.
Additional news items address capital structure and liquidity actions described in the company’s filings, including debt renegotiations, new credit lines and equity issuances. Updates on leadership changes, such as appointments in the executive team, and information on conference calls and webcasts for investors are also part of the company’s regular communications.
For anyone tracking ZENV stock, this news page offers a centralized view of Zenvia’s official announcements on its CX platform strategy, segment performance, financial metrics and corporate actions across Latin America.
Zenvia (NASDAQ:ZENV), a leading SaaS provider for customer experience in Latin America, has announced its new strategic cycle starting January 2025. The company's core focus will be accelerating the growth of Zenvia Customer Cloud, their unified customer experience solution launched in 2024.
The platform integrates all customer journey stages with AI capabilities and served 5,700 companies in 2024, generating estimated revenue between R$180-200 million. The company projects 25-30% growth in 2025, with gross margins of 68-70% and positive EBITDA.
As part of the strategic shift, Zenvia plans to evaluate divestment opportunities for non-core assets and has announced a 15% workforce reduction, expected to result in cost savings of R$30-35 million in 2025. The company aims to streamline operations through a new unified operating model with increased automation and AI utilization, while developing its partner ecosystem.
Zenvia (NASDAQ: ZENV) reported strong Q3 2024 results with double-digit growth in revenue and profitability. Revenue increased 30.1% YoY to BRL 284.4 million, driven by growth in both SaaS (+16%) and CPaaS (+37%) segments. Normalized EBITDA reached BRL 41.2 million, up 153.1% from Q3 2023, marking the highest quarterly EBITDA in three years. The company officially launched Zenvia Customer Cloud in October 2024, an AI-powered solution for customer experience management. Despite a 10.8% decrease in total active customers to 12,152, the company maintains its FY 2024 guidance of BRL 930-970 million in revenue and BRL 120-140 million in Normalized EBITDA.
Zenvia, a leading cloud-based CX platform in Latin America, has announced the schedule for its fiscal 2024 third quarter and first nine months results release. The financial results will be disclosed after market close on Monday, November 18, 2024. The company's senior management will host a webcast to discuss the results and business outlook on Tuesday, November 19, 2024, at 10:00 am ET.
Zenvia Inc. (NASDAQ: ZENV) has launched Zenvia Customer Cloud, an AI-powered CX solution designed to revolutionize customer experiences. This innovative tool integrates management solutions for the entire customer journey, from marketing and sales to customer service and relationship management. The platform aims to unlock profitable growth and gain customer insights through AI-enabled automation.
Key features of Zenvia Customer Cloud include:
- Unified customer interaction processes across various communication channels
- AI-assisted sales and customer service capabilities
- Centralized customer data for context-driven decision-making
- Intelligent automation for increased productivity
- Personalized interactions adapting to individual customer needs
The solution is designed for companies of all sizes across various sectors, offering benefits such as cost savings, improved efficiency, and enhanced customer satisfaction. Zenvia Customer Cloud adheres to high security standards and can be easily integrated with existing systems.
Zenvia Inc. (NASDAQ: ZENV) reported Q2 2024 results with revenues up 19.8% year-over-year to BRL 231.2 million. Key highlights:
- Normalized EBITDA of BRL 33.7 million in Q2, up 126.1% YoY
- Non-GAAP Adjusted Gross Profit up 20.4% YoY to BRL 100.2 million
- SaaS revenue grew 15.6% YoY to BRL 78.0 million
- CPaaS revenue increased 22.1% YoY to BRL 153.2 million
- Launched Generative AI Chatbot solution in June
- Soft launch of Zenvia Customer Cloud underway
- Reaffirmed FY 2024 guidance of BRL 930-970 million revenue and BRL 120-140 million Normalized EBITDA
Management highlighted strong revenue growth, margin improvement, and progress on new product launches as key drivers for the quarter.
Zenvia Inc. (NASDAQ: ZENV), a leading cloud-based CX platform in Latin America, has announced the release date for its fiscal 2024 second quarter and first half results. The results will be made public after the market close on Thursday, September 5, 2024. Following this, the company's senior management team will host a webcast on Friday, September 6, 2024, at 10:00 am ET to discuss the results and provide a business outlook.
Investors and interested parties can access the webcast presentation through a provided link. For additional information about Zenvia, the company's investor relations website is available at https://investors.zenvia.com. The announcement also includes contact information for Investor Relations and Media Relations representatives.
Zenvia Inc. (NASDAQ: ZENV) reported Q1 2024 results with revenues of BRL 212.6 million, up 18.8% year-over-year. The company achieved a Normalized EBITDA of BRL 23.5 million, a 200.2% increase from Q1 2023. Key highlights include:
- Soft launch of Zenvia Customer Cloud for select clients
- SaaS revenue grew 12.0% YoY to BRL 76.8 million
- CPaaS revenue increased 23.0% YoY to BRL 135.8 million
- Non-GAAP Adjusted Gross Margin decreased to 44.0% from 51.6% in Q1 2023
- Total active customers remained stable at 13,257
Zenvia reaffirmed its FY 2024 guidance, projecting revenues of BRL 930-970 million and Normalized EBITDA of BRL 120-140 million. The company also announced the hiring of a new Chief Revenue Officer to drive profitable growth and oversee the rollout of Zenvia Customer Cloud.
Zenvia, a leading CX platform in Latin America, announces the launch of its Generative AI Chatbot. This innovative solution simplifies chatbot development, enabling businesses to improve and automate customer service easily. Key features include user-friendly customization, efficient multi-channel integration, and the ability to match the chatbot's tone to the brand. Extensive development and testing have shown significant improvements in user engagement and satisfaction. The chatbot uses advanced natural language processing for accurate, contextually relevant answers, promising enhanced productivity and streamlined communication processes. Future enhancements will include real-time sentiment analysis and continuous learning capabilities.
Zenvia (NASDAQ: ZENV), a prominent cloud-based CX solution provider in Latin America, has filed its annual report on Form 20-F for the fiscal year ending December 31, 2023, with the SEC. The report is accessible on the company's investor relations website and the SEC's website. Shareholders can request a free hard copy of the audited consolidated financial statements by contacting the Investor Relations Department via email.
Zenvia (NASDAQ: ZENV) reported its Q4 2023 and FY 2023 results, with significant improvements in key financial metrics.
Q4 2023 revenue rose 24.1% YoY to BRL 217.0 million, driven by SaaS (16.1% YoY growth) and CPaaS (29.7% YoY growth). FY 2023 revenue increased 6.7% YoY to BRL 807.6 million. Non-GAAP Adjusted Gross Profit rose 19.2% YoY to BRL 122.2 million in Q4 2023, while Adjusted EBITDA was positive BRL 22.1 million, up from a negative BRL 52.4 million in Q4 2022. The company's CEO, Cassio Bobsin, highlighted strategic financial renegotiations and personal investments as important steps for future growth. CFO Shay Chor announced a new EBITDA guidance for 2024, forecasting a 70% YoY increase to between BRL 120 million and BRL 140 million.
Key metrics include a 3.1% decline in active customers to 12,929, a 14.4% increase in Gross Profit YoY to BRL 330.5 million, and a 75% reduction in losses for the period to BRL 60.8 million YoY.
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