Zoom for Government Platform Expands With Zoom AI Companion, Receives FedRAMP® JAB Authorization

Rhea-AI Summary

Zoom announced that its AI Companion has received FedRAMP® JAB Authorization as a JAB Moderate system, expanding the Zoom for Government platform. This authorization follows the recent FedRAMP® JAB certification of Zoom Contact Center in June 2024. The expanded platform now offers a secure AI solution for U.S. federal agencies, state and local municipalities, and approved organizations supporting government missions.

Zoom for Government, initially FedRAMP authorized in March 2019, received collective JAB approval in July 2023. The platform now includes 15 JAB-authorized products, with Zoom Node coming soon. The secure all-in-one platform helps customers save time, reduce costs, and increase productivity while ensuring compliance with stringent U.S. federal government requirements.

Positive

• Zoom AI Companion received FedRAMP® JAB Authorization as a JAB Moderate system
• Zoom Contact Center obtained FedRAMP® JAB certification in June 2024
• Expanded Zoom for Government platform now includes 15 JAB-authorized products
• Platform helps customers save time, reduce costs, and increase productivity
• Complies with stringent U.S. federal government security requirements

Negative

• None.

SAN JOSE, Calif., Sept. 16, 2024 (GLOBE NEWSWIRE) -- Today, Zoom announced that The Federal Risk and Authorization Management Program (FedRAMP®) Joint Authorization Board (JAB) authorized Zoom AI Companion as a JAB Moderate system, adding to Zoom for Government’s growing list of authorized products, solidifying the company’s commitment to the U.S. government space. Most recently, Zoom Contact Center also received FedRAMP® JAB certification as part of the Zoom for Government platform, in June of 2024.

Now, U.S. federal agencies, state and local municipalities, and approved businesses and organizations that support U.S. government missions with paid Zoom accounts will have a FedRAMP-authorized, secure AI offering available to them, all within the familiar Zoom experience. Zoom for Government was initially FedRAMP authorized in March of 2019 and received collective JAB approval in July of 2023.

Zoom AI Companion is built on a foundation of trust, security, and responsible AI, which is of the utmost importance to government agencies. AI Companion integrates into the work day seamlessly, enabling users to simplify their day by streamlining tasks through information synthesis, enhancing and optimizing capabilities, and improving team effectiveness and efficiency.

“At Zoom, we are dedicated to bringing quick availability to Zoom products to market by first and foremost understanding our customers' needs for specific industry solutions,” said Matt Mandrgoc, head of U.S. public sector at Zoom. “We received this certification on an expeditious timeframe, which further demonstrates our continued commitment to our U.S. government customers and we look forward to continuing to add new customer-focused solutions to the Zoom for Government platform in the future.”

What is FedRAMP?
The Federal Risk and Authorization Management Program (FedRAMP®) provides a standardized approach to security authorizations for Cloud Service Offerings. FedRAMP establishes a public-private partnership to promote innovation and advance more secure information technologies.

What is JAB?
JAB is composed of CIOs and Authorizing Officials from the Department of Defense (DOD), Department of Homeland Security (DHS), and General Services Administration (GSA). The JAB selects approximately 12 cloud products a year to work with for a JAB Provisional Authority to Operate (P-ATO). A JAB P-ATO represents a “high water mark” from the assessment perspective. Zoom for Government received its JAB accreditation on July 28, 2023.

Zoom for Government
The JAB P-ATO certification extends beyond Zoom AI Companion and covers the entire Zoom for Government platform, providing limitless human connection for government agencies and contractors. The secure all-in-one Zoom for Government platform helps customers save time, reduce costs, increase productivity, and make teamwork more meaningful. With solutions like Zoom Rooms, organizations can turn offices into modern, easy-to-use, and powerful collaborative workspaces. The Zoom API enables the integration of agency-specific applications with the Zoom for Government platform, supporting seamless workflows. And, with Zoom’s feature-rich cloud Zoom Phone system, agencies have the opportunity to consolidate their communications infrastructure right in the Zoom for Government platform.

Currently, FedRAMP JAB-authorized Zoom for Government products include:

• Zoom AI Companion
• Zoom Contact Center
• Zoom Meetings
• Zoom Phone
• Zoom Team Chat
• Zoom Rooms
• Zoom Room Connector
• Zoom API
• Zoom Whiteboard
• Zoom Events
• Zoom Notes
• Zoom Workspace Reservations
• Zoom Mesh
• Zoom SDKs
• Zoom App Marketplace
• Zoom Client

Coming soon to Zoom for Government:

• Zoom Node
• Zoom Clips

Simple, Scalable & Secure
Zoom for Government was designed to comply with the stringent requirements of the U.S. federal government. Zoom for Government runs on AWS GovCloud, a secure network that enables customers to deploy applications and data. It is managed by U.S. persons and leverages co-located data centers within the United States. Zoom for Government has received FedRAMP Moderate, DoD IL4, and StateRAMP authorizations, as well as HIPAA and CJIS attestations. For more information, please visit: https://www.zoom.com/en/industry/government/ or reach out to fedramp@zoom.us.

About Zoom
Zoom’s mission is to provide one platform that delivers limitless human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Contact
Zoom PR
press@zoom.us

FAQ

What new product did Zoom add to its FedRAMP-authorized Zoom for Government platform in September 2024?

Zoom added AI Companion to its FedRAMP-authorized Zoom for Government platform in September 2024, receiving FedRAMP® JAB Authorization as a JAB Moderate system.

How many products are currently FedRAMP JAB-authorized in the Zoom for Government platform?

The Zoom for Government platform currently includes 15 FedRAMP JAB-authorized products, with Zoom Node coming soon.

When did Zoom for Government initially receive FedRAMP authorization?

Zoom for Government initially received FedRAMP authorization in March 2019.

What security certifications does Zoom for Government (ZM) have?

Zoom for Government has received FedRAMP Moderate, DoD IL4, and StateRAMP authorizations, as well as HIPAA and CJIS attestations.