Zoom named a Leader in the 2024 Gartner® Magic Quadrant™ for UCaaS, Worldwide

Rhea-AI Summary

Zoom Video Communications (NASDAQ: ZM) has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive time. The report evaluated 11 companies in the unified communications space. Zoom's UCaaS offerings include Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo.

Graeme Geddes, chief growth and sales officer at Zoom, stated that this recognition demonstrates their commitment to providing top-tier UCaaS solutions. He emphasized Zoom's consistency in delivering collaboration and communication tools that empower users and enhance productivity, despite changes in the industry over the past five years.

Positive

• Named a Leader in Gartner Magic Quadrant for UCaaS for the fifth consecutive year
• Recognized among 11 evaluated companies in the unified communications space
• Offers a comprehensive suite of enterprise-grade UCaaS solutions

Negative

• None.

Zoom Celebrates its Fifth Consecutive Time Being Placed in the Leaders Quadrant

SAN JOSE, Calif., Oct. 10, 2024 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM), today announced that Gartner has named Zoom a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fifth time in a row. The UCaaS report evaluated 11 companies in the unified communications space, and Zoom has been recognized as a Leader in this. Zoom includes enterprise-grade solutions like Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo.

“We believe being named a Leader in the Gartner Magic Quadrant for UCaaS for the fifth year in a row is a true testament to our dedication and commitment to providing the best in class UCaaS solutions,” said Graeme Geddes, chief growth and sales officer at Zoom. “Although a lot has changed these past five years, Zoom has remained steadfast in delivering collaboration and communication tools that help empower users and improve productivity.”

To read a complimentary copy of the 2024 Gartner Magic Quadrant for UCaaS report, please click here.

Gartner, Magic Quadrant for Unified Communications as a Service, Pankil Sheth, Megan Fernandez, Christopher Trueman, Rafael Benitez, 7 October 2024

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved

About Zoom
Zoom’s mission is to provide an AI-first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Public Relations
Bridget Moriarty
Corporate PR Manager
press@zoom.us

FAQ

What recognition did Zoom (ZM) receive in the 2024 Gartner Magic Quadrant for UCaaS?

Zoom (ZM) was named a Leader in the 2024 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive time.

How many companies were evaluated in the 2024 Gartner Magic Quadrant for UCaaS?

The 2024 Gartner Magic Quadrant for UCaaS evaluated 11 companies in the unified communications space.

What are some of Zoom's (ZM) key UCaaS offerings mentioned in the press release?

Zoom's (ZM) key UCaaS offerings include Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo.