Company Description
ArcBest Corporation (Nasdaq: ARCB) is a multibillion-dollar, integrated logistics company that helps keep the global supply chain moving. According to company disclosures, ArcBest has transformed into a full-service, technology-enabled logistics provider that connects shippers with the solutions they need, ranging from ground, air and ocean transportation to fully managed supply chains. The company is classified in the Transportation and Warehousing sector and General Freight Trucking, Local industry, and it reports that it serves more than 30,000 customers in a large addressable logistics market.
Founded in 1923, ArcBest has a long operating history in freight transportation and logistics. The company states that it has 14,000 employees across 250 campuses and service centers, reflecting a substantial physical and operational footprint. ArcBest describes itself as a logistics powerhouse that uses its technology, expertise and scale to support customers’ supply chain needs in a variety of freight environments.
Business model and operating segments
ArcBest operates as an integrated logistics company with two primary reportable operating segments: Asset-Based and Asset-Light. This structure is highlighted both in the company’s public description and in its financial reporting.
- Asset-Based segment: This segment generates the majority of the company’s revenue, based on the company’s description. It focuses on national, inter-regional and regional transportation of general commodities. Services include standard, expedited and guaranteed less-than-truckload (LTL) offerings, which are central to ArcBest’s freight operations and are frequently referenced in its quarterly results and operating statistics.
- Asset-Light segment: The Asset-Light segment represents ArcBest’s logistics solutions that do not rely solely on company-owned equipment. According to the company, this segment includes ground expedite, intermodal services, household goods moving, managed transportation, warehousing and distribution, and international freight transportation for air, ocean and ground. The segment’s performance is regularly discussed in the company’s earnings materials, including shipment volumes, revenue per shipment and managed solutions mix.
Across these segments, ArcBest emphasizes the integration of asset-based and asset-light capabilities, describing a unified, technology-enabled operating model. The company highlights that this integrated approach, combined with a customer-first mindset and values-driven culture, is intended to help customers adapt quickly and keep their supply chains moving, even in soft freight or volatile macroeconomic conditions.
Technology, innovation and digital platforms
ArcBest repeatedly underscores the role of technology in its logistics operations. The company notes that it leverages advanced AI tools and digital platforms to enhance decision-making, improve automation and support customer experiences. It cites proprietary tools such as an AI-powered cost calculator and a dynamic pricing engine that are used in its LTL pricing processes.
A notable example of ArcBest’s technology development is Vaux™, which the company describes as a ground-breaking technology focused on material handling within a large addressable market. ArcBest reports that Vaux was recognized as one of the TIME Best Inventions of 2023, underscoring the company’s emphasis on innovation in logistics and freight handling.
ArcBest has also announced ArcBest View™, described as a unified digital platform designed to simplify quoting, booking and real-time visibility across its solutions. The company positions this platform as part of its strategy to make it easier for customers to access and manage ArcBest’s integrated logistics offerings through a single digital interface.
Customer relationships and market reach
In its investor communications, ArcBest highlights deep, long-standing customer relationships as a core strength. The company reports that a large share of its revenue comes from customers with relationships spanning a decade or more, and it notes that customers using multiple ArcBest solutions generate higher revenue and profit than single-solution customers. These disclosures illustrate the importance of multi-solution engagement and customer retention to the company’s business model.
ArcBest’s integrated logistics solutions serve a broad customer base across a large addressable market, which the company characterizes as nearly $400 billion. The company also notes that its network investments have expanded its less-than-truckload coverage and improved service reach. For example, ArcBest reports that it has expanded its LTL network by hundreds of doors since 2021, enabling service to a large share of U.S. businesses within a short distance of its facilities.
Operational focus and efficiency
ArcBest’s public filings and news releases place significant emphasis on operational efficiency and productivity. The company regularly discloses metrics such as shipments per day, tonnage per day, billed revenue per hundredweight, cost per shipment and operating ratio for both its Asset-Based and Asset-Light segments. These metrics are used to describe how ArcBest manages shipment growth, freight mix changes and cost structures in different freight environments.
The company discusses initiatives such as network and fleet optimization, trailer utilization improvements, city route optimization and continuous improvement training. For example, ArcBest has reported record trailer utilization and reductions in total miles traveled, as well as savings attributed to process improvements. It also references numerous optimization projects, some of which have been fully implemented and are contributing to annual cost savings.
Capital allocation and financial framework
ArcBest’s SEC filings and press releases detail its approach to capital allocation and financing. The company has disclosed a revolving credit facility under a Fifth Amended and Restated Credit Agreement, with a specified maximum credit amount, swing line facility and letter of credit sub-facility. The credit facility is described as supporting general corporate purposes and working capital, and it includes customary covenants, leverage and interest coverage tests, and an accordion feature that allows for additional commitments under certain conditions.
The company’s board of directors has also approved share repurchase authorizations and recurring quarterly cash dividends, as reflected in multiple Form 8-K filings. These actions, along with the company’s stated focus on maintaining a strong balance sheet and funding growth initiatives, form part of ArcBest’s communicated capital allocation framework.
Leadership, governance and stock listing
ArcBest is incorporated in Delaware and lists its common stock, with a par value of $0.01 per share, on Nasdaq under the ticker symbol ARCB, as disclosed in its SEC filings. The company’s board of directors and leadership team are active topics in recent 8-K filings, which describe changes in board composition, appointments of new directors, and planned executive transitions. For example, the filings detail the appointment of new independent directors and the planned succession in the chief executive officer role, along with related compensation arrangements.
Through these governance disclosures, ArcBest provides investors with information about board structure, committee assignments, director compensation and indemnification agreements. The company also references its proxy statements for broader descriptions of its governance and compensation programs.
Risk factors and disclosures
ArcBest’s news releases and SEC filings include extensive safe harbor statements that outline a range of risks and uncertainties. These include, among others, data privacy and cybersecurity risks, macroeconomic conditions affecting freight volumes, pricing pressures, labor relations, regulatory compliance, environmental regulations, availability and cost of equipment and fuel, and potential impacts from natural disasters or public health events. The company directs readers to its public filings with the Securities and Exchange Commission for more detailed risk discussions.
For investors researching ARCB stock, these disclosures provide context on the factors that may influence ArcBest’s operating performance, financial results and strategic execution over time.
Frequently asked questions about ArcBest (ARCB)
The following FAQs summarize key points about ArcBest Corporation based on its public descriptions, news releases and SEC filings.