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BEST Inc. (historically traded on the New York Stock Exchange under the symbol BEST) is described in public disclosures as an integrated smart supply chain solutions and logistics services provider focused on China and Southeast Asia. The company applies a proprietary technology platform and extensive logistics networks to offer freight delivery, supply chain management, cross-border and global logistics services.

According to company statements, BEST positions itself as a smart supply chain service provider in the People's Republic of China, with activities in the general warehousing and storage space within the broader transportation and warehousing sector. Its technology platform supports ecosystem participants through various SaaS-based applications and is applied to areas such as network and route optimization, swap bodies, sorting line automation, smart warehouses and store management.

Business model and services

BEST indicates that it provides integrated services and solutions across the supply chain. These include warehouse management and order fulfillment, as well as express delivery, freight and other logistics services for multinational and corporate customers and small and medium-sized enterprises. The company also reports operating door-to-door integrated cross-border supply chain services to and from China. These cross-border offerings cover international express, less-than-truckload services, fulfillment and freight forwarding through its own network and through transportation and warehouse partners.

In more recent communications, BEST describes its offering as a set of logistics and value-add services that include freight delivery, supply chain management, cross-border and global logistics services. The company emphasizes the role of its proprietary technology platform and networks in delivering these services.

Geographic footprint and networks

Public news releases state that BEST focuses on China and Southeast Asia and has developed logistics networks in several Southeast Asian markets. The company has reported building a logistics network covering territories such as Thailand, Vietnam, Malaysia, Singapore and other countries in the region, with activities that include last-mile express delivery, express transportation services, cloud warehouses and software services. It has also highlighted cross-border supply chain services and SaaS solution services in Indonesia as part of its strategy in Southeast Asia.

BEST has disclosed that it operates service outlets, cloud warehouses and warehouse space in China, and that it serves well-known companies as well as large numbers of small and medium-sized enterprises. These disclosures underscore its focus on integrated logistics and supply chain services rather than on a single product line.

Technology and smart supply chain focus

The company describes itself as a smart supply chain and logistics services provider and notes that it leverages a proprietary technology platform. In earlier descriptions, BEST stated that this platform enables ecosystem participants to operate their businesses through SaaS-based applications. The technology is applied to network and route optimization, swap bodies, sorting line automation, smart warehouses and store management, which are all relevant to improving logistics efficiency and warehouse operations.

In its public messaging, BEST links its mission to empowering businesses and enriching life by using technology and business model innovation to create a smarter, more efficient supply chain or integrated supply chain management ecosystem.

Business segments referenced in disclosures

Company financial communications refer to several business lines:

• BEST Freight – a freight service business where revenue is associated with freight volume and average selling price per tonne.
• BEST Supply Chain Management – a supply chain management service line that emphasizes service quality and digital capabilities.
• BEST Global – a business focused on global and Southeast Asia parcel volumes and cross-border logistics, including e-commerce related parcel flows and cross-border business between China and Southeast Asia.

These segments are used in the company’s own breakdown of revenue and cost of revenue and illustrate how BEST groups its activities across freight, supply chain management and global logistics.

Corporate status and going-private transaction

In a press release dated March 7, 2025, BEST Inc. announced the completion of a merger with Phoenix Global Partners, a Cayman Islands company, under an Agreement and Plan of Merger among BEST Inc., BEST Global Partners (referred to as Parent) and Phoenix Global Partners. As a result of this merger, BEST Inc. became a wholly owned subsidiary of Parent and stated that it had ceased to be a publicly traded company.

The same announcement notes that the company requested that trading of its American Depositary Shares on the New York Stock Exchange be suspended on March 10, 2025 and that the NYSE be requested to file a Form 25 with the U.S. Securities and Exchange Commission to notify the SEC of the delisting of the ADSs and deregistration of the company’s registered securities. BEST also indicated its intention to file a Form 15 to suspend its reporting obligations under the Securities Exchange Act of 1934. These statements describe a transition from a listed issuer to a privately held company.

Historical listing and regulatory context

Before the going-private transaction, BEST’s ADSs were listed on the New York Stock Exchange under the symbol BEST. Public notices describe interactions with NYSE listing standards, including notifications related to market capitalization and equity criteria and timely filing requirements for financial information. These communications provide context on the company’s status as a foreign private issuer with ADSs listed on a U.S. exchange prior to the merger and subsequent delisting process.

Mission and positioning

Across multiple announcements, BEST repeats a mission statement focused on empowering businesses and enriching life by using technology and business model innovation to create a smarter, more efficient supply chain. The company’s own descriptions consistently present it as an integrated smart supply chain solutions and logistics services provider operating in China and Southeast Asia, with emphasis on freight delivery, supply chain management and global logistics services supported by proprietary technology and extensive logistics networks.