Company Description
Big Lots, Inc. (symbol: BIG) is a retail company in the All Other General Merchandise Stores industry within the Retail Trade sector. According to company disclosures, Big Lots describes itself as one of the nation’s largest closeout retailers focused on extreme value, with a mission to deliver “bargains to brag about” on products for the home. The company emphasizes helping customers "Live BIG and Save LOTS" by offering value-focused merchandise across multiple home-related categories.
Big Lots is headquartered in Columbus, Ohio. In prior descriptions, the company has indicated that it operates Big Lots stores across numerous U.S. states and that its assortments span merchandise categories such as food, consumables, furniture, seasonal items, soft home, hard home, and electronics & accessories. Across its public communications, Big Lots highlights its role as a discount and closeout retailer, focusing on extreme bargains and value for customers seeking home-related products.
Business focus and merchandise categories
Based on the company’s own descriptions, Big Lots positions itself as a closeout retailer that concentrates on extreme value in home-focused categories. It cites offerings across furniture, décor, pantry items, and other products for the home. Earlier corporate information also notes assortments in food, consumables, seasonal merchandise, soft home and hard home categories, as well as electronics & accessories. This mix reflects its emphasis on general merchandise with a strong home orientation.
The company states that it pursues its mission through sourcing strategies that include closeouts, liquidations, overstocks, private labels, and value-engineered products. These approaches are described by Big Lots as ways to grow its supply of extreme bargains and maintain its focus on value-conscious shoppers. As a result, the business model is centered on acquiring merchandise at attractive costs and passing savings on to customers in the form of discounted pricing.
Closeout and extreme value positioning
In repeated “About Big Lots” statements in its news releases, the company characterizes itself as a closeout retailer focused on extreme value. This positioning underpins its marketing themes around bargain hunting and discovering unexpected deals. Big Lots highlights that customers can find bargains to brag about on everything for the home, including furniture, décor, pantry and more, reflecting its emphasis on home-related general merchandise.
The company’s communications also reference promotional concepts such as Black Friday-level sales events on Fridays during the holiday season, seasonal sales around fall, Halloween, Thanksgiving, and Christmas, and special events like Friends & Family discounts. These examples illustrate how Big Lots uses promotions and themed events to reinforce its value and bargain-focused identity for shoppers.
Customer engagement and loyalty
Big Lots describes several ways it engages with customers who are interested in value and bargains. The company references its BIG Rewards program, which allows members to receive bargain news, special offers, and rewards information by email or text. In a separate announcement, Big Lots noted the launch of an enhanced Big Lots app for Big Rewards members, with features such as rewards access, a personalized dashboard for tracking earnings, exclusive notifications for special offers, one-touch shopping, and profile and credit card management.
Big Lots also announced an affiliate program aimed at creators and publishers who share closeout opportunities and extreme bargains with their communities. Through this program, influential partners can earn commissions on referral sales to the company’s website. The company has indicated that this initiative builds on an existing social media influencer and ambassador program that has generated a significant volume of content and impressions.
Corporate values and community involvement
Big Lots repeatedly states that it is dedicated to being “the big difference for a better life” for its customers and communities. This theme appears in multiple news releases and is closely linked to its philanthropic activities through the Big Lots Foundation. According to the company, the Big Lots Foundation, together with customers, associates, and vendors, has delivered more than $176 million of philanthropic support to critical needs in hunger, housing, healthcare, and education.
Examples of this community focus include donations to support relief and recovery efforts for communities impacted by hurricanes, contributions of home furnishings and essential products to local nonprofit organizations, and support for programs serving vulnerable populations such as homebound seniors, families dealing with childhood cancer, and individuals experiencing homelessness. These activities are presented by Big Lots as an extension of its founding values and its goal of making a positive difference in the communities where it operates.
Bankruptcy and restructuring context
According to a Form 8-K filed by Big Lots, Inc., the company and its subsidiaries filed voluntary petitions for relief under chapter 11 of the U.S. Bankruptcy Code on September 9, 2024, commencing jointly administered Chapter 11 cases in the United States Bankruptcy Court for the District of Delaware. In a later news release, Big Lots announced that it received court approval for the sale of substantially all of the company’s assets and ongoing business operations to an affiliate of Nexus Capital Management LP, subject to customary closing conditions.
In its 8-K, Big Lots cautions that trading in its securities during the Chapter 11 cases is highly speculative and poses substantial risks, and it states that it expects holders of its common shares to experience a complete loss on their investment. The company also notes that, instead of filing periodic reports such as Forms 10-K and 10-Q, it intends to file Forms 8-K that disclose material events in the Chapter 11 cases and attach monthly operating reports filed with the Bankruptcy Court, until its common shares have been deregistered.
Workforce and culture
In an earlier description, Big Lots highlights a culture that encourages associates to try new ideas, make decisions, and take on greater responsibilities. It emphasizes a fun and fast-paced environment and credits associates’ energy, enthusiasm, and dedication to customers as key factors in its growth. This internal perspective supports the company’s external focus on customer service and value.
Philanthropy and foundation initiatives
Beyond its core retail operations, Big Lots uses the Big Lots Foundation and other initiatives to support charitable causes. The company has described semi-annual events such as the Sample Sale Charity Pull, where nonprofits can select sample items like furniture, bedding, kitchenware, and home décor for donation. It has also referenced collaborations with organizations focused on disaster relief, early learning, refugee support, and housing stability.
These philanthropic activities align with the company’s stated mission to make a big difference for a better life and demonstrate how its retail presence is connected to broader community support efforts.