Company Description
Box, Inc. (NYSE: BOX) is a software company in the information sector that focuses on Intelligent Content Management (ICM). The company offers a cloud-based platform that enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. According to company disclosures, Box was founded in 2005 and is headquartered in Redwood City, California, with offices across the United States, Europe, and Asia.
Box originally emerged as a file, sync, and share provider and has evolved into a broader content management business. The platform is designed to handle unstructured content such as documents, emails, videos, and other files that are central to day-to-day operations. Over time, Box has added workflow and security capabilities and is now positioning its offerings around AI-powered intelligent content management, where enterprise content and metadata are used to drive automation, insights, and governance.
Intelligent Content Management Platform
The Box platform is described as an Intelligent Content Management solution that helps organizations manage the entire lifecycle of their content. This includes creating, storing, organizing, securing, and collaborating on content, as well as applying governance and compliance controls. Box highlights that its platform is used by leading global organizations, including companies in sectors such as financial services, healthcare, legal, media and entertainment, public sector, and transportation, as referenced in its news releases.
Box emphasizes the role of AI in its platform. The company states that its Intelligent Content Management capabilities are designed to transform business workflows with enterprise AI, enabling organizations to extract insights from unstructured content and apply those insights across critical business processes. This approach is reflected in multiple product announcements focused on AI agents, data extraction, and agentic workflows.
AI-Powered Products and Capabilities
Box has announced several AI-focused capabilities that build on its core content platform. These include:
- Box Extract: A data extraction solution powered by AI agents that delivers structured data and insights from a range of content types, including documents, presentations, emails, and scans. Box Extract uses AI models and agentic reasoning to understand document structure and meaning, extract key information, and store it as metadata in Box. The company states that customers can create custom Extract Agents tailored to their business needs and deploy them at scale.
- Box Automate: An agentic workflow automation solution designed to orchestrate work across AI agents, people, and systems. Box describes Box Automate as enabling organizations to design and manage workflows visually, route tasks dynamically, and drive end-to-end automation using Box-native tools and APIs.
- Box Apps: A no-code solution for building intelligent applications and dashboards on top of Box content. Enhancements to Box Apps include agent-assisted analysis, natural language queries, and dynamic visualizations that help users analyze content and manage content-driven business processes.
- Box Shield and Box Shield Pro: Box Shield is the company’s content protection solution, and Box Shield Pro is an expanded suite of AI-powered security capabilities. Box Shield Pro adds AI Classification Agents, AI Threat Analysis Agents, and ransomware activity detection to help organizations automatically classify sensitive content, summarize threat alerts, and detect suspicious activity across the Box platform.
These AI capabilities are presented as part of an AI-first strategy for content management, where Box works with multiple AI model providers. The company notes support for models and services from providers such as Anthropic, Amazon, Google, IBM, Meta, OpenAI, Mistral, and others through Box AI Studio, Box AI APIs, and integrations with external agent platforms.
Use Cases Across Industries
Box highlights a range of customer use cases across industries in its news releases. For example, the Heart Research Institute selected Box to centralize and secure research content, gain AI-powered insights across content sources, and integrate with research applications while maintaining compliance features for healthcare and scientific sectors. FLYING WHALES, a Franco-Canadian aeronautics company, uses Box as a unified platform to manage unstructured data, meet aerospace compliance and cybersecurity standards, and enhance information governance with automated classification policies and encryption key management.
Box also describes how Box Extract and other AI capabilities can be applied in financial services, government and public sector, media and entertainment, insurance, and legal teams. Examples include extracting loan terms and due dates for loan origination, processing permits and public records, managing production files and creative assets, extracting information from accident reports and hospital bills, and capturing key contract details such as counterparties and renewal terms as metadata.
Partnerships and Ecosystem
Box reports that it collaborates with major technology and services providers to extend its Intelligent Content Management capabilities. A multi-year strategic collaboration agreement with Amazon Web Services focuses on creating new Box AI agents built on AWS AI services and infrastructure, along with integrations for Amazon Quick Suite, Amazon Q Developer, Amazon Bedrock AgentCore, and other AWS offerings. Box also notes that it will be available in AWS Marketplace for qualified customers, providing a procurement channel for organizations that use AWS environments.
In addition, Box has announced a strategic partnership with Tata Consultancy Services (TCS) to deliver industry-focused services and support to joint customers. TCS and Box aim to help enterprises unlock insights from legacy content systems and drive business outcomes across sectors such as financial services, healthcare, manufacturing, retail, and the public sector. Box states that its platform is used by a significant portion of large enterprises, including many in highly regulated industries that require strong security, resiliency, and compliance.
Corporate and Regulatory Profile
Box, Inc. is incorporated in Delaware and its Class A common stock trades on the New York Stock Exchange under the symbol BOX, as confirmed in its SEC filings. The company files periodic and current reports with the U.S. Securities and Exchange Commission, including Form 8-K filings related to financial results and corporate governance matters. For example, Box filed an 8-K in December 2025 to furnish a press release announcing financial results for its third fiscal quarter ended October 31, 2025, and another 8-K in July 2025 describing stockholder approval of amendments to its equity incentive plan, employee stock purchase plan, and certificate of incorporation.
Through these filings, Box provides information on its capital structure, governance, and shareholder approvals. The company’s disclosures indicate that it holds annual meetings of stockholders where matters such as director elections, executive compensation advisory votes, equity plan amendments, and auditor ratification are submitted to a vote.
Position Within the Software and Information Sector
Within the broader software publishers and information sector, Box positions itself as a provider of an AI-powered Intelligent Content Management platform. Its focus is on unstructured enterprise content and the associated workflows, security, and compliance requirements. Rather than emphasizing a single application, Box presents its offerings as a platform that can be configured and extended for different industries and use cases, from research and healthcare to financial services, public sector, and manufacturing.
The company’s communications emphasize themes of collaboration, secure content management, AI-driven automation, and the use of metadata and AI agents to convert unstructured content into structured, actionable data. This positioning is reflected consistently across its product announcements, customer case studies, and partnership news.