Company Description
Maplebear Inc. (NASDAQ: CART), doing business as Instacart, is described as the leading grocery technology company in North America. The company works with grocers and other retailers to transform how people shop, combining online ordering, delivery and pickup services, advertising, and data tools in a single technology platform focused on food and everyday essentials.
Instacart partners with more than 1,800 national, regional, and local retail banners to facilitate online shopping, delivery, and pickup from nearly 100,000 stores across North America on the Instacart Marketplace. According to company disclosures, Instacart makes it possible for millions of people to get groceries from the retailers they choose, while approximately 600,000 Instacart shoppers earn income by picking, packing, and delivering orders on a flexible schedule.
Marketplace and Retailer Platform
The core Instacart Marketplace connects consumers, retailers, and shoppers. Consumers use Instacart’s technology to place orders from participating retailers, while shoppers fulfill those orders. Retail partners use the Instacart Platform to power their own e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and derive insights from data. Instacart positions this platform as an enterprise-grade suite of technology products and services tailored to the complexity of grocery and retail.
Beyond its consumer-facing marketplace, Instacart offers white-label e-commerce solutions such as Storefront and Storefront Pro, which allow retailers to run branded online storefronts using Instacart’s technology. These solutions are used by retailers ranging from national chains to independent grocers and retail cooperatives, helping them expand into online grocery and related categories.
Advertising and Retail Media
Instacart Ads is a key part of the company’s offering. Thousands of consumer packaged goods (CPG) brands, from category leaders to emerging brands, work with Instacart to connect directly with consumers at the point of purchase. Advertisers can run Sponsored Product, Display, Shoppable Display, and Shoppable Video ads across the Instacart Marketplace and, through Carrot Ads, on partner e-commerce sites and apps.
Carrot Ads is Instacart’s white-label retail media technology, providing ad tech, analytics, and access to demand from over 7,500 CPG advertisers. It powers retail media for more than 240 e-commerce partners, enabling retailers to monetize their digital and physical footprints through a unified retail media network. The Media Rating Council (MRC) has accredited metrics such as impressions, clicks, click-through rate, and viewable impressions for Instacart Marketplace ads and Carrot Ads placements, reflecting a focus on third-party-verified measurement.
AI, Data, and Analytics
Instacart emphasizes artificial intelligence and data as central to its technology. The company has introduced AI Solutions, a suite of enterprise offerings designed to help grocers operate in what it describes as an AI-first world. These solutions focus on areas such as agentic commerce, AI assistants, in-store intelligence, catalog intelligence, and agentic analytics.
Cart Assistant, Instacart’s AI-powered assistant, is described as an omnichannel shopping companion that supports meal planning, product recommendations, and budgeting, learning from customer preferences and purchase history. Instacart also offers Store View, an in-store intelligence tool that uses images and video captured by shoppers and smart carts, combined with computer vision models, to provide real-time visibility into shelf inventory.
On the data side, Instacart has launched the Consumer Insights Portal and Data Hub. The Consumer Insights Portal is a self-serve resource that gives brands a view of consumer behavior and real-time shopping trends. Data Hub is a clean room solution that allows CPG brands and agencies to securely combine their data with Instacart’s first-party grocery signals to build custom audiences, analyze behavioral patterns, and measure omnichannel performance in a privacy-focused environment.
Health and Food-as-Medicine
Through Instacart Health, the company provides tools intended to increase nutrition security, make healthy choices easier, and expand the role of food in improving health outcomes. Instacart Health initiatives include products such as Fresh Funds, which partners can use to offer grocery stipends for clinically recommended foods. For example, Instacart Health Fresh Funds has been integrated into WellTheory’s care model for autoimmune patients, enabling eligible members to purchase recommended foods from local grocers on Instacart.
Partnerships and Ecosystem
Instacart works with a broad range of partners across retail, technology, and healthcare. The company collaborates with grocers and retailers, including national chains, regional favorites, and local independents, to support online grocery, delivery, and pickup. Examples disclosed in recent announcements include partnerships with The Home Depot Canada for same-day delivery of home improvement essentials and an expanded relationship with The Kroger Co., where Instacart serves as Kroger’s primary delivery fulfillment partner across digital properties and supports AI-powered shopping experiences.
Instacart also partners with generative AI companies such as OpenAI, Google, and Microsoft. The Instacart app has launched within ChatGPT, enabling users to move from meal inspiration to checkout within a conversation. Instacart describes itself as a key grocery partner for AI platforms, providing real-time product availability, pricing, and fulfillment capabilities.
Corporate and Regulatory Profile
Maplebear Inc. is incorporated in Delaware and files reports with the U.S. Securities and Exchange Commission under Commission File Number 001-41805. The company lists its principal executive offices in San Francisco, California. It trades on Nasdaq under the ticker symbol CART and files periodic reports, current reports on Form 8-K, and other disclosures as required for a public company.
The company’s Board of Directors and executive leadership are subject to ongoing changes documented in SEC filings, including appointments and resignations of directors and officers. Maplebear Inc. has also disclosed a share repurchase program authorized by its Board, with repurchases of common stock conducted through various mechanisms in accordance with applicable securities laws.
Role in the Grocery and Retail Technology Sector
Instacart positions itself at the intersection of grocery, retail media, and AI-driven commerce. By combining an on-demand marketplace, enterprise technology for retailers, advertising solutions for brands, and data and AI tools, the company seeks to support grocers and retailers as they adapt to digital and omnichannel shopping behaviors. Its operations span online ordering, in-store technologies such as smart carts and electronic shelf labels, and integrations with third-party digital platforms and AI agents.
According to company descriptions, Instacart’s technology and partnerships aim to help retailers deliver more personalized, efficient, and data-informed shopping experiences, while providing brands with tools to understand performance and reach consumers at the moment of purchase.