Company Description
CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS) is the parent company of CCC Intelligent Solutions Inc. (CCC), which is described as a leading cloud and SaaS platform provider for the multi-trillion-dollar property and casualty (P&C) insurance economy. According to the company’s disclosures, CCC focuses on creating intelligent, data-driven experiences for insurers, collision repairers, automakers, parts suppliers and other participants in the auto claims and repair ecosystem.
CCC’s business is centered on the CCC Intelligent Experience (IX) Cloud™ platform, which the company states is powered by proven artificial intelligence and an event-based architecture. This platform connects more than 35,000 businesses and is used to power customized applications and workflows that support auto physical damage and casualty claims, repair planning, documentation, and related processes across the insurance and automotive value chain.
Business focus and platform role
Based on company descriptions in press releases, CCC positions its cloud platform as an enabling layer for the P&C insurance economy. Its technology is used by insurers to manage claims, by collision repair facilities to plan and document repairs, by automakers and parts suppliers to connect into the claims and repair process, and by other ecosystem participants that rely on accurate data and documentation. The company emphasizes the use of AI, analytics and connected workflows to help users address rising vehicle and claims complexity.
CCC highlights that its technologies are intended to support more efficient operations and more consistent outcomes for its customers. In the auto physical damage domain, the company references solutions for estimating, diagnostics, advanced driver assistance systems (ADAS) calibrations, and repair documentation, often delivered through its CCC ONE® platform and its Diagnostics Network. In casualty, CCC notes that it offers solutions that help manage bodily injury and related medical claims, including integrations with AI-powered medical record synthesis capabilities.
Key solutions and ecosystem connections
Company communications describe several recurring solution areas and ecosystem connections:
- CCC ONE® platform: A core application environment used by collision repairers to manage repair workfiles, estimates, and related documentation. Multiple integrations described by the company (for example with Opus IVS, Kinetic, REVV and Elitek Vehicle Services) are delivered directly into CCC ONE workfiles.
- Diagnostics and ADAS calibrations: Through the CCC Diagnostics Network, CCC connects repair facilities with diagnostics and calibration providers. Integrations allow calibration recommendations, scan reports, and other documentation to flow digitally into CCC ONE, helping shops identify OEM-required calibrations, plan ADAS-related work, and maintain more complete repair records.
- Auto physical damage (APD) solutions: CCC reports that multiple clients renew and expand contracts for its APD solutions, and that some insurers adopt AI-enabled workflow tools for later stages of audit review. These solutions are described as supporting operational efficiency and return on investment across the claims lifecycle.
- Casualty solutions: The company notes momentum in its Casualty business, including relationships with large insurers and the availability of Medhub for Casualty, which integrates AI-powered medical record synthesis into CCC’s casualty suite.
- Industry analytics and reporting: CCC publishes its Crash Course reports, which use data derived from claims-related transactions and casualty claims processed by CCC customers. These reports provide analysis on topics such as tariffs, repair costs, diagnostics and calibrations, and casualty severity trends.
Industry and sector context
CCC Intelligent Solutions Holdings Inc. is classified in the information sector and software publishers industry. Its operating subsidiary, CCC Intelligent Solutions Inc., consistently describes itself as a cloud and SaaS platform provider focused on the insurance and automotive repair ecosystem. Rather than selling stand-alone tools in isolation, CCC emphasizes a connected, multi-sided network that links insurers, repairers, automakers, parts suppliers and other participants through shared data and integrated workflows.
The company’s public communications highlight how vehicle technology, particularly ADAS and related electronics, has increased the complexity of repairs and claims. CCC’s integrations with diagnostics and calibration providers such as Opus IVS, Kinetic, REVV and Elitek are presented as responses to this complexity, enabling shops to access calibration guidance, documentation and sublet service records directly within CCC ONE. These capabilities are positioned as helpful for planning repairs, documenting work performed, and supporting communication with insurers and OEM partners.
Use of AI and data
Across its disclosures, CCC places repeated emphasis on the role of AI and data. The IX Cloud platform is described as being powered by proven AI and an event-based architecture, and the company references AI-enabled workflows in auto physical damage, AI-powered medical record synthesis in casualty, and AI-driven calibration software through partners such as REVV. CCC’s Crash Course reports draw on large volumes of claims-related transactions and casualty claims processed on its systems, illustrating how the company uses aggregated data to produce industry insights.
These AI and data capabilities are presented as core to CCC’s value proposition: helping clients navigate rising complexity in vehicle technology, repair processes and casualty claims, while supporting more informed decision-making and more consistent documentation across the claims lifecycle.
Capital markets and corporate structure
CCC Intelligent Solutions Holdings Inc. is listed on The Nasdaq Stock Market LLC. The company has disclosed that its common stock, with a par value of $0.0001 per share, trades under the symbol CCC on Nasdaq, following a change from the prior symbol CCCS. The change in ticker symbol became effective with the commencement of trading on October 31, 2025. The company has also reported secondary offerings of common stock by affiliates of Advent International, L.P., executed through underwriting agreements with Goldman Sachs & Co. LLC, where all proceeds went to the selling stockholders and not to the company.
In its SEC filings, CCC Intelligent Solutions Holdings Inc. identifies CCC Intelligent Solutions Inc. as a subsidiary. Public communications consistently refer to CCC Intelligent Solutions Inc. as the operating entity providing the IX Cloud platform and related solutions to the insurance and automotive repair ecosystem.
Governance and board developments
The company has reported changes in its board of directors through Form 8-K filings. For example, CCC disclosed the appointment of Barak Eilam as a Class I director, noting his prior experience leading an enterprise software company specializing in analytics and AI solutions and his service on several public and private company boards. CCC has also reported a notice of intent to resign from another director, clarifying that the decision was not due to any dispute or disagreement with the company or its board regarding operations, policies or practices.
Research, insights and industry engagement
Through its Crash Course reports and other analytics, CCC presents itself as an information source on trends affecting the auto claims and repair ecosystem. The Crash Course Q3 2025 report, for example, examines how tariffs, economic uncertainty, consumer financial strain and vehicle technology complexity influence repair costs, total loss trends, diagnostics and calibrations, and casualty claim severity. These publications rely on data processed through CCC’s solutions and are framed as tools to help insurers, repairers and OEMs understand evolving dynamics in their markets.
CCC also participates in investor conferences and earnings calls, where it discusses its SaaS platform focus, adoption across the insurance economy, and investment in innovation and organizational scale. The company’s communications describe efforts to deepen strategic partnerships, expand its multi-sided network, and refine its go-to-market strategy within the insurance and automotive repair domains.
Summary
In summary, CCC Intelligent Solutions Holdings Inc., through its subsidiary CCC Intelligent Solutions Inc., operates a cloud-based, AI-enabled platform that connects insurers, collision repairers, automakers, parts suppliers and other participants in the P&C insurance and auto repair ecosystem. Its CCC Intelligent Experience (IX) Cloud platform, CCC ONE application environment, Diagnostics Network, APD and casualty solutions, and industry analytics reports together form the core of its business as a software and data provider to the insurance economy.