Company Description
Chegg, Inc. (NYSE: CHGG) is an educational services company that operates as a learning platform in the educational support services sector. According to the company’s public disclosures, Chegg focuses on helping students, lifelong learners, and businesses build academic, language, and professional skills. Chegg is a publicly held company based in Santa Clara, California, and its shares trade on the New York Stock Exchange under the symbol CHGG.
Chegg describes itself as a student-first connected learning platform that has evolved into a skilling-focused organization. The company states that it is focused on the skilling market, which it characterizes as a large and growing opportunity. Chegg’s offerings are organized into categories that include subscription-based academic support and skills-focused products.
Business model and key offerings
Chegg’s platform provides products and services to support learners with academic course materials, as well as career and personal skills development. The company’s service and product offerings fall into two broad categories:
- Subscription Services – This category includes Chegg Study Pack, Chegg Study, Chegg Writing, Chegg Math, and Busuu. These offerings are available through Chegg’s websites and on mobile devices, and are designed to provide ongoing, on-demand learning support.
- Skills and Other – This category includes Chegg Skills, advertising services, content licensing, print textbooks, and eTextbooks.
Chegg reports that its platform offers individualized or personalized academic support that is available on demand. The company highlights the use of artificial intelligence (AI) in its academic services, describing Chegg Study as a personalized learning coach and noting AI-powered features such as Solution Scout, AI-generated practice tools, and flashcard generators. Chegg also states that it maintains a large library of proprietary question-and-answer content and works with a network of subject matter experts.
Focus on skilling and workforce readiness
Chegg has publicly stated that it is strategically shifting toward the skilling market. The company describes Chegg Skilling as a growth business that focuses on workplace readiness, professional upskilling, and AI-related skills courses for professional adults. Within this focus, Chegg points to two primary skilling assets:
- Busuu – Chegg’s language learning business, which the company describes as serving adults who need to learn a new language to improve their life or career. Chegg characterizes Busuu as part of the global language learning market and notes that it serves both direct consumers and business customers.
- Chegg Skills – A set of programs aimed at workplace readiness and upskilling. Chegg states that Skills focuses on areas such as AI programs, career fundamentals, and professional upskilling for adults looking to advance their careers.
Chegg has indicated that it is combining Busuu and Chegg Skills into a single reporting unit called Chegg Skilling for external revenue reporting. The company describes this unit as its primary growth engine, while its legacy academic services are expected to focus on generating cash to support investment in skilling.
Academic support and AI-driven tools
Chegg continues to emphasize academic support for students. The company describes Chegg Study as a core product that provides AI-powered academic assistance and access to a large archive of expert answers. Chegg reports that Chegg Study is moving to an AI-powered model that answers new questions automatically, while students retain access to a substantial archive of previously answered questions.
Chegg has also announced specific AI-driven features. For example, the company introduced a Create functionality that allows students to generate personalized practice tests and flashcards from their own class materials, such as notes. Chegg states that Create uses advanced algorithms and agentic AI systems to generate practice questions, including plausible distractors, and incorporates metacognitive strategies such as confidence ratings and detailed feedback reports.
In addition, Chegg has referenced features such as AI-powered practice and flashcard generators and a tool called Solution Scout, which allows students to compare multiple language models against Chegg’s proprietary content. The company presents these tools as part of its effort to provide personalized, AI-driven learning experiences.
Market positioning and evolution
Chegg describes its evolution from a textbook rental company into an education technology company and, more recently, into a skilling-focused organization. The company states that it has helped millions of students learn and that it aims to improve learning outcomes and career opportunities for learners around the world. Chegg highlights that it serves students and lifelong learners, as well as businesses that want to bring new skills to their workforce.
Within its public communications, Chegg identifies several areas of emphasis:
- AI-powered academic support for students.
- Language learning through Busuu, with offerings for both individual learners and enterprise customers.
- Workplace readiness and professional upskilling through Chegg Skills, including programs in digital skills and AI-related training.
- Content licensing of its question-and-answer pairs to technology companies, which the company presents as an additional revenue stream.
Chegg also notes that it engages in business-to-institution efforts, such as pilot programs with educational institutions, and that it has pursued partnerships with organizations that distribute or integrate its skilling offerings.
Capital structure and listing status
Chegg is a publicly held company whose common stock trades on the New York Stock Exchange under the symbol CHGG. In a Form 8-K filed in December 2025, Chegg disclosed that it had received a notice from the NYSE indicating that the company was not in compliance with a continued listing standard related to minimum share price. The company stated that the notice had no immediate impact on the listing of its common stock and that the stock would continue to trade on the NYSE during a specified cure period, subject to compliance with other listing standards. Chegg also stated that it intended to notify the NYSE of its plan to regain compliance, which could include, if necessary, a reverse stock split, subject to board and stockholder approval.
Chegg has also reported entering into privately negotiated repurchase agreements to repurchase portions of its outstanding convertible senior notes as part of a securities repurchase program. These actions have been disclosed in the company’s Form 8-K filings and related press releases.
Restructuring and strategic focus
Chegg has publicly announced multiple restructuring efforts intended to align its cost structure with its business outlook and strategic priorities. In an October 2025 press release and related Form 8-K, the company described a restructuring plan that includes a reduction of its global workforce and other actions to streamline operations. Chegg stated that these steps are intended to strengthen cash flow and support investment in its skilling-focused businesses.
The company has also disclosed that it conducted a strategic review process, with the assistance of an external advisor, to evaluate potential outcomes such as being acquired, undertaking a go-private transaction, or remaining a standalone public company. Chegg announced that its board of directors decided to keep the company as an independent public company and to pursue a strategy centered on the skilling market while continuing to offer academic services.
Leadership and governance developments
Chegg’s SEC filings describe changes in its leadership and governance. In October 2025, the company announced that its Executive Chairman would reassume the role of President and Chief Executive Officer, while the then-current CEO would transition to an advisory role. The company has also disclosed compensation-related arrangements for senior executives, including retention agreements and equity awards, as described in its Form 8-K filings.
How Chegg serves different learner segments
Based on the company’s descriptions, Chegg targets several types of learners and customers:
- Students – Through Chegg Study and related academic services, Chegg provides AI-powered academic support, practice tools, and access to subject matter experts.
- Lifelong learners and professional adults – Through Busuu and Chegg Skills, Chegg offers language learning and workplace readiness or upskilling programs.
- Businesses and institutions – Chegg references business-to-business and business-to-institution efforts, including enterprise language learning clients and institutional pilot programs for its academic services and skills offerings.
Across these segments, Chegg emphasizes personalized learning, AI-driven tools, and a focus on outcomes such as improved academic performance, language proficiency, and workplace skills.
Risk factors and industry context (as described by the company)
In its public commentary, Chegg has acknowledged challenges related to changes in web traffic patterns and the impact of AI on search behavior and direct-to-consumer businesses. The company has noted that reduced traffic from search engines and the availability of AI tools from other providers have affected subscriber acquisition and revenue trends. Chegg’s restructuring efforts and strategic shift toward skilling are presented as responses to these conditions.
Chegg’s SEC filings and press releases also reference the use of non-GAAP financial measures, restructuring charges, and capital allocation decisions such as note repurchases and securities repurchase programs. These disclosures provide context for how the company manages its financial position while pursuing its strategic priorities.