Company Description
Fanhua Inc. (historically traded on Nasdaq under the ticker FANH) is an independent, technology-driven financial services provider in China with a core focus on the insurance industry. According to the company’s disclosures, it concentrates on insurance-oriented family asset allocation services that cover customers’ full lifecycle and operates a one-stop service platform for individual sales agents and independent insurance intermediaries. The business is positioned at the intersection of finance, insurance and digital technology, using data and online tools to support distribution, service and customer engagement.
Established in Guangzhou in 1998 and listed on Nasdaq in 2007, Fanhua has developed strong technology capabilities to support its financial services platform. The company describes its mission as creating an inclusive and collaborative platform for independent financial advisors and various insurance and financial sales organizations. Through this platform, it aims to provide partners with business solutions that span compliance, technology, products, services, operations, capital flow and professional training.
Business focus and services
Fanhua emphasizes a strategic focus on long-term life insurance products. It reports that it offers a broad range of insurance products, claims adjusting services and various value-added services to address diverse customer needs. These offerings are delivered through an extensive network of digitally empowered sales agents and professional claims adjustors. The company also highlights its role in connecting millions of Chinese families with financial institutions and service providers for insurance protection, retirement planning, health management, asset management and family governance services.
Within its insurance distribution activities, Fanhua distinguishes between life insurance, non-life insurance (formerly categorized as property and casualty insurance), and claims adjusting businesses. Company disclosures for the first half of 2024 describe life insurance as the largest contributor to net revenues, with non-life insurance and claims adjusting also representing meaningful parts of the business. The firm notes that it provides value-added services and claims support through its in-house claims adjustors and service outlets across multiple provinces in China.
Technology-driven financial services platform
Fanhua characterizes itself as a technology-driven financial services provider. It states that it leverages advanced technology, artificial intelligence and data-driven insights to support financial advisors and insurance intermediaries, to accelerate digital transformation and to enhance the delivery of financial services. The company has articulated a strategy around “professionalization, service ecosystem development, intelligence, open platform, and internationalization,” and has described the development of AI tools for insurance distribution, including an AI model co-developed with a technology partner for use by sales agents.
The company also operates Baowang (baoxian.com), which it describes as an online insurance platform that provides customers with a one-stop insurance shopping experience. Through this digital channel, Fanhua aims to complement its offline distribution network and offer standardized insurance products to consumers via the internet.
Distribution network and operations
Fanhua’s insurance sales and service distribution network includes sales outlets, service outlets and in-house claims adjustors across numerous provinces in China. In its first half 2024 results, the company reported hundreds of sales outlets in more than 20 provinces and service outlets in over 30 provinces, as well as thousands of in-house claims adjustors. This network underpins its ability to provide face-to-face advisory services, handle claims and deliver after-sales support while also integrating with its online platforms.
The company reports that it works with life and non-life insurance products and that it tracks metrics such as total life gross written premiums, first year premiums, renewal premiums, and the number of performing life insurance agents. It also discloses the contribution of its non-life insurance and claims adjusting businesses to total net revenues, illustrating a multi-segment approach within the insurance and financial services sector.
Corporate evolution and name/ticker changes
In 2024, Fanhua announced significant corporate changes. The company disclosed that its ticker symbol on Nasdaq would change from “FANH” to “AIFU”, with American Depositary Shares beginning to trade under the new symbol effective October 23, 2024. It also announced that shareholders approved changing the company’s English name from “Fanhua Inc.” to “AIX Inc.” and its Chinese name from “泛华控股集团” to “智能未来有限公司,” with the name change to take effect on or around November 1, 2024. These changes are described as aligning with the company’s strategic focus on becoming a technology-driven financial service platform dedicated to empowering financial advisors and supporting sustained value creation for customers.
Following these approvals, the company indicated that its authorized share capital would be re-designated into Class A and Class B ordinary shares with different voting rights, as set out in its amended and restated memorandum and articles of association. It also noted that its ISIN and CUSIP codes would remain unchanged and that shareholders would not need to take specific action in connection with the name and ticker changes.
Regulatory filings and corporate structure
Fanhua files annual reports on Form 20-F and current reports on Form 6-K with the U.S. Securities and Exchange Commission as a foreign private issuer. Its filings provide audited financial statements, details on business segments and information on corporate actions. A later Form 6-K filing identifies the issuer as AIFU Inc., reflecting the updated corporate name in regulatory documents while maintaining continuity of reporting.
Through these disclosures, the company presents itself as an independent financial services platform rooted in the Chinese insurance market, emphasizing technology, AI, and a combination of online and offline capabilities to support financial advisors, insurance intermediaries and end customers.